Kenwood TS-480 manual Troubleshooting, Network & Operations Problem Solution

●Troubleshooting

Listed below are typical problems that you might encounter.

Network & Operations

Problem	Solution
Is it possible to use an analog	We recommend a broadband connection. Otherwise, if
dial-up connection?	you have a narrowband connection of about 50kbps, it
	might work, though this will depend on network traffic
	conditions. You must also expect to encounter some noise
	and to lose audio contact intermittently.
I have broadband but is it	Yes, it is compatible provided that your ISP provides a
compatible?	global IP address, VoIP ports, and a command port.
Can I use my router with	We do not guarantee that KNS will work through a router.
KNS?	Nevertheless, if your router offers DMZ or “virtual
	computer” features, you may be able to set it up by
	yourself to enable KNS to work properly.
	You will have to make the required adjustments, referring
	to the instruction manuals for the devices you are currently
	using, at your own risk. Generally speaking, you can use
	any modem that is compatible with Microsoft®
	NetMeeting®. If your operating system is XP, switch off the
	ICF (personal firewall) provided by Windows®.
With a high-speed modem	If the ICF (personal firewall) of Windows® XP is switched
connected directly to my PC	on, you should switch it off; however, be aware that this
	can represent a security risk.
running Windows® XP, KNS
does not work.
I am using a high-speed	Switch to a modem that is not inside a router.
modem connected directly to	Open the ports required for KNS: a command port and
	H.323 control ports (if the router is compatible with
my PC, but the modem is
	Microsoft® NetMeeting®).
inside the router.
	If you must use a router with built-in modem, try setting
	up a bridge. In this case, however, some ISPs will not
	issue an IP address. To solve this, you can either set up
	another router (compatible with Microsoft®
	NetMeeting®) externally, or have an IP address issued
	using a PPPoE* client.
	(A PPPoE* client is available as a standard feature of
	Windows® XP.)
	Be aware that you do all of this at your own risk.

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