Sound

Problem

 

Solution

The sound does not get

 

First check that the audio cable is connected properly.

through (host PC).

 

Check what audio input method (MIC/EXP-SP or

 

 

DATA) has been selected for the transceiver.

 

 

If the DATA terminal is used:

 

 

Use menus #46 & #47 to check that I/O levels are

 

 

correct.

 

 

If MIC/EXT-SP is used:

 

 

Check that AF level and mic gain are correct.

 

 

Check your computer:

 

 

Check that the computer can produce sound; update

 

 

drivers as necessary.

 

 

Connect the transceiver’s RX audio to the input of your

 

 

computer and bring up the recording control window.

 

 

Check that the input terminal you are using is active and

 

 

that it is set to an appropriate level. Bring up the

 

 

playback control window; make sure that it is not muted

 

 

and that it is set to an appropriate level. Check that you

 

 

can hear something from the speakers connected to

 

 

your computer. After you have completed these checks,

 

 

mute the PC output.

 

 

Check that you are using a compatible operating

 

 

system.

 

 

Check that Voice is checked in the ARHP-10 setup

 

 

window.

 

 

If using a WAN, check that KNS will work locally over

 

 

your LAN.

 

 

If using a WAN, check your communications hardware

 

 

and ISP settings. (If you are using a router, try removing

 

 

it temporarily to see if that makes a difference.)

 

 

Check that KNS VOICE is illuminated in the ARCP-480

 

 

display. If it is not, recheck your operating system for

 

 

compatibility and also your network settings (including your

 

 

ISP service).

The sound does not get

 

First check that the host audio is connected properly.

through (remote PC).

 

Check what audio input method (MIC/EXP-SP or

 

 

DATA) has been selected for the transceiver on the host

 

 

side.

 

 

If the DATA terminal is used:

 

 

Use menus #46 & #47 to check that I/O levels are

 

 

correct. (Normally, there would be no need for the

 

 

remote PC user to think about this.)

 

 

If MIC/EXT-SP is used:

 

 

Check that AF level and mic gain are correct.

 

 

Check your computer:

 

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Kenwood TS-480 manual Sound Problem Solution