20
Troubleshooting Guide
The motor seems to run too much
CHECK IF ...
The room temperature is hotter than normal.
A large amount of food has just been added to
the refrigerator.
The door is opened often.
The controls are not set correctly for the
surrounding conditions.
The doors are not closed completely.
The base grille is dirty or blocked.
The condenser coils are dirty.
The door gaskets are not sealed all the way around.
THEN ...
Expect the motor to run longer under warm conditions. At normal
room temperatures, expect your motor to run about 40% to 80% of
the time. Under warmer conditions, expect it to run even more of
the time.
Adding a large amount of food warms the refrigerator. It is normal
for the motor to run longer in order to cool the refrigerator back
down. Refer to the “Food Storage Guide” section.
Expect the motor to run longer when this occurs. In order to
conserve energy, try to get everything you need out of the
refrigerator at once, keep food organized so it is easy to find, and
close the door as soon as the food is removed.
Refer to the “Setting temperature controls” section.
Push the doors firmly shut. If they will not shut all the way, see
“The doors will not close completely,” later in this section.
This prevents air circulation and makes the motor work harder.
Remove the grille and clean.
This prevents air transfer and makes the motor work harder. Clean
the condenser coils. Refer to the “Cleaning your refrigerator”
section.
Contact a qualified person or a technician.
If the problem is not due to any of the above, remember that your
new refrigerator will run longer than your old one due to its
high-efficiency motor.
The refrigerator seems to make too much noise
CHECK IF ...
The sounds and noises are common for new
refrigerators.
THEN ...
Refer to the “Understanding the sounds you may hear” section.
TROUBLESHOOTING
GUIDE