22
Troubleshooting Guide
The divider between the two compartments is warm
CHECK IF ...
The condenser coils or base grille are dirty or
clogged.
The motor has quit working.
THEN ...
Clean according to the “Cleaning your refrigerator” section.
See “Your refrigerator will not operate” earlier in this section.
NOTE: The refrigerator temperature may turn from warm to hot.
If not due to any of the above, the warmth is probably due
to normal operation of the automatic exterior moisture
control. If still concerned, call the Consumer Assistance Center or a
designated KitchenAid service company.
Temperature is too warm
CHECK IF ...
The door(s) are opened often.
A large amount of food has just been added to
the refrigerator or freezer.
The controls are not set correctly for the
surrounding conditions.
THEN ...
Be aware that the refrigerator will warm when this occurs. In order to
keep the refrigerator cool, try to get everything you need out of the
refrigerator at once, keep food organized so it is easy to find, and
close the door as soon as the food is removed.
Adding a large amount of food warms the refrigerator.
It can take several hours for the refrigerator to return to the normal
temperature.
Refer to the “Setting temperature controls” section.
There is interior moisture build-up
CHECK IF ...
The door is opened often.
The room is humid.
The food is not packaged correctly.
The controls are not set correctly for the
surrounding conditions.
A self-defrost cycle was completed.
THEN ...
To avoid humidity build-up, try to get everything you need out of
the refrigerator at once, keep food organized so it is easy to find, and
close the door as soon as the food is removed. (When the door is
opened, humidity from the room air enters the refrigerator. The
more often the door is opened, the faster humidity builds up,
especially when the room itself is very humid.)
It is normal for moisture to build up inside the refrigerator when the
room air is humid.
Check that all food is securely wrapped. If necessary, repackage food
according to the guidelines in the “Food Storage Guide” section.
Wipe off damp food containers before placing in the refrigerator.
Refer to the “Setting temperature controls” section.
It is normal for droplets to form on the back wall after the
refrigerator self-defrosts.
TROUBLESHOOTING
GUIDE