ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.

To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center.

In the U.S.A.

Call the KitchenAid Customer eXperience Center toll free:

1-800-422-1230 or visit our website at www.kitchenaid.com.

Our Consultants Provide Assistance With:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Accessories

Accessories U.S.A.

To order accessories, call the KitchenAid Customer eXperience Center toll free at 1-800-422-1230and follow the menu prompts. Or visit our website at www.kitchenaid.com/cookingaccessories. Portable appliances, bakeware, cookware, gadgets and textiles are also available.

Replacement Parts and Accessories

Glass Turntable

Convection Rack

Part Number 8205676

Part Number 4452220

Turntable Support and Rollers

affresh® Stainless Steel

Part Number 8205678

Cleaner (stainless steel

Turntable Hub

models)

Part Number W10355016

Part Number 8205677

affresh® Stainless Steel Wipes

Crisper Pan and Handle

(stainless steel models)

Part Number W10187336A

Part Number W10355049

Baking Tray

affreshKitchen Appliance

Part Number W10120486

Cleaner

Steamer

Part Number W10355010

Part Number 8208262RB

 

In Canada

Call the KitchenAid Canada Customer eXperience Centre toll free: 1-800-807-6777or visit our website at www.kitchenaid.ca.

Our Consultants Provide Assistance With:

Features and specifications on our full line of appliances.

Use and maintenance procedures.

Accessory and repair parts sales.

Referrals to local dealers, repair parts distributors and service companies. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For Further Assistance

If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:

Customer eXperience Centre

KitchenAid Canada

200 - 6750 Century Ave.

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

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KitchenAid KBHS179B, KEMS309B, KEMS379B manual Assistance or Service, U.S.A, Replacement Parts and Accessories, Canada

KBHS179B, W10354195B, KEMS309B, KBHS109B, KEMS379B specifications

KitchenAid offers a diverse range of built-in microwaves that combine innovative technology with sleek design, aimed at enhancing your cooking experience. Among the popular models are the KitchenAid KEMS309B, W10354195B, KBHS109B, KEMS379B, and KBHS179B. Each of these models boasts unique features, but they all share a commitment to quality, performance, and convenience.

The KitchenAid KEMS309B is a versatile combination microwave that serves as both a microwave and an oven. It has a spacious capacity, allowing you to cook large dishes effortlessly. The True Convection cooking system circulates hot air for even heating, ensuring that your food is cooked to perfection. Additionally, the convenient steam clean feature provides an easy cleaning solution for busy kitchens, while the sensor cooking option automatically adjusts cooking times for optimal results.

W10354195B is another fantastic option, designed with an emphasis on user-friendliness. This model is equipped with an intuitive control panel, enabling easy navigation through various cooking settings. The powerful ventilation system effectively removes smoke and odors while you cook, making it a practical addition to your kitchen. It also features a unique design that complements any décor, seamlessly integrating into your cabinetry.

KBHS109B is a compact microwave designed for smaller kitchens, delivering efficient performance without compromising on power. Its easy-to-use controls and multiple cooking presets make meal preparation a breeze. This model also boasts a sleek exterior that can elevate the aesthetic of any kitchen space.

The KitchenAid KEMS379B stands out with its advanced technology and elegant finish. This model features a large capacity and a variety of cooking modes, including convection, microwave, and grill options. Its Auto Cook feature simplifies meal preparation by suggesting cooking times based on the weight of the food. Moreover, the innovative steam cooking option helps retain nutrients, making it an excellent choice for health-conscious cooks.

Finally, the KBHS179B impresses with its robust performance and features such as a stainless-steel finish that resists fingerprints and smudges. It includes a large turntable for even cooking and reheating, as well as sensor cooking controls that adapt cook times based on food moisture levels. Its spacious interior accommodates larger dishes, while its built-in design creates a sleek, streamlined look.

In summary, KitchenAid's range of built-in microwaves, including the KEMS309B, W10354195B, KBHS109B, KEMS379B, and KBHS179B, offers an array of features and technologies designed to simplify cooking while enhancing kitchen aesthetics. Whether you're looking for versatility, power, or user-friendliness, these models are crafted to meet diverse culinary needs.