TROUBLESHOOTING

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call.

In the U.S.A., www.kitchenaid.com In Canada, www.kitchenaid.ca

Operation

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

 

 

 

The refrigerator will not

Check electrical supply

Plug the power cord into a grounded 3 prong outlet.

operate

 

 

 

Do not use an extension cord.

 

 

 

 

 

 

 

Make sure there is power to the outlet. Plug in a lamp to see

 

 

if the outlet is working.

 

 

 

 

 

Reset a tripped circuit breaker. Replace any blown fuses.

 

 

NOTE: If problems continue, contact an electrician.

 

 

 

 

Check controls

Make sure the controls are turned on. See “Using the

 

 

Control(s).”

 

 

 

 

New installation

Allow 24 hours following installation for the refrigerator to

 

 

cool completely.

 

 

NOTE: Adjusting the temperature controls to the coldest

 

 

setting will not cool either compartment more quickly.

 

 

 

 

Refrigerator Control is in Showroom

If the refrigerator is in Showroom mode, cooling is turned off

 

mode (on some models)

and “Showroom” will be illuminated on the control panel. See

 

 

“Using the Control(s)” for more information.

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KitchenAid W10417002A manual Troubleshooting, Operation, To possibly avoid the cost of a service call