TROUBLESHOOTING
PROBLEM | POSSIBLE CAUSES |
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Rattling/Banging | Movement of the water lines against the refrigerator cabinet, |
| or of items placed on top of the refrigerator cabinet |
SOLUTIONS
Move excess water line away from the refrigerator cabinet or fasten excess tubing to the cabinet. See “Connecting the Water,” or remove items from the top of the refrigerator.
Sizzling | Water dripping on the heater during defrost cycle | This is normal. | |
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Water running/Gurgling | May be heard when ice melts during the defrost cycle and | This is normal. | |
| water runs into the drain pan |
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Buzzing and Clicking | Heard when the water valve opens and closes to dispense | If the refrigerator is connected to a | |
| water and/or fill the ice maker. |
| water line, this is normal. |
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| If the refrigerator is not connected to a |
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| water line, turn OFF the ice maker. |
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Repetitive Clicking | Dual evaporator valve regulating the cooling operation | You may hear rapid repetitive clicking | |
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| sounds as the unit switches from |
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| cooling one compartment to cooling |
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| the other. This sound is normal. |
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Creaking/Cracking/Grinding | May be heard as ice is being ejected from the ice maker | This is normal. | |
| mold |
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May be heard when the ice falls into the ice storage bin | This is normal. | ||
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Temperature and Moisture |
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PROBLEM | POSSIBLE CAUSES | SOLUTIONS |
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Temperature is too warm | The refrigerator has just been | Allow 24 hours following installation for the refrigerator to | |
| installed. | cool completely. |
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| Cooling is turned off. | Turn on cooling. See “Using the Control(s).” | |
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| The controls are not set correctly for | Adjust the controls a setting colder. Check the temperature in | |
| the surrounding conditions. | 24 hours. See “Using the Control(s).” | |
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| The door(s) are opened often or not | Allows warm air to enter refrigerator. Minimize door openings | |
| closed completely. | and keep doors fully closed. | |
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| A large load of food was recently | Allow several hours for refrigerator to return to normal | |
| added. | temperature. |
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Temperature is too cold in | The refrigerator air vent(s) are blocked. If the air vent located in the top, left, rear corner of the | ||
the refrigerator/crisper |
| refrigerator compartment is blocked by items placed directly | |
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| in front of it, the refrigerator will get too cold. Move items | |
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| away from the air vent. | |
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| The controls are not set correctly for | Adjust the controls a setting warmer. Check the temperature | |
| the surrounding conditions. | in 24 hours. See “Using the Control(s).” | |
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| The ice storage bin is not in the | See “Ice Maker and Ice Storage Bin.” | |
| correct position. |
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Temperature is too cold in | The control is not set correctly for the | Adjust the temperature setting. See “Temperature Controlled | |
the pantry drawers | items stored in drawer. | Drawer” in the “Refrigerator Features” section. | |
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