TROUBLESHOOTING
PROBLEM | POSSIBLE CAUSES | SOLUTIONS |
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Water from the dispenser is Water from the dispenser is chilled to | This is normal. | |
warm | 50°F (10°C). |
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| The refrigerator has just been | Allow 24 hours after installation for the water supply to cool |
| installed. | completely. |
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| A large amount of water was recently | Allow 3 hours for the water supply to cool completely. |
| dispensed. |
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| Water has not been recently | The first glass of water may not be cool. Discard the first |
| dispensed. | glass of water dispensed. |
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| The refrigerator is not connected to a Make sure the refrigerator is connected to a cold water pipe. | |
| cold water pipe. | See “Water Supply Requirements.” |
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Doors
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and search for “door closing and door alignment.”
PROBLEM | POSSIBLE CAUSES | SOLUTIONS | |
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The doors will not close | The door is blocked open. | Move food packages away from door. | |
completely |
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A bin or shelf is in the way. | Push bin or shelf back into the correct position. | ||
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| Recently installed | Remove all packaging materials. | |
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The doors are difficult to | The door gaskets are dirty or sticky. | Clean gaskets and contact surfaces with mild soap and | |
open |
| warm water. Rinse and dry with soft cloth. | |
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The doors appear to be | The doors need to be aligned, or the | See “Refrigerator Leveling, Door Closing and Alignment.” | |
uneven | refrigerator needs to be leveled. |
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The refrigerator is unsteady | The refrigerator brake feet are not | Remove the base grille. Turn both brake feet (one on each | |
or it rolls forward when | snug against the floor | side) clockwise, the same amount, until they are snug against | |
opening and closing doors |
| the floor. See “Refrigerator Leveling, Door Closing and | |
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| Alignment.” | |
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