KitchenAid W10417002A Doors, warm, The doors will not close, completely, open, uneven, Problem

TROUBLESHOOTING

PROBLEM	POSSIBLE CAUSES	SOLUTIONS
Water from the dispenser is Water from the dispenser is chilled to		This is normal.
warm	50°F (10°C).
	The refrigerator has just been	Allow 24 hours after installation for the water supply to cool
	installed.	completely.
	A large amount of water was recently	Allow 3 hours for the water supply to cool completely.
	dispensed.
	Water has not been recently	The first glass of water may not be cool. Discard the first
	dispensed.	glass of water dispensed.
	The refrigerator is not connected to a Make sure the refrigerator is connected to a cold water pipe.
	cold water pipe.	See “Water Supply Requirements.”

Doors

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and search for “door closing and door alignment.”

PROBLEM	POSSIBLE CAUSES	SOLUTIONS
The doors will not close	The door is blocked open.	Move food packages away from door.
completely
	A bin or shelf is in the way.	Push bin or shelf back into the correct position.
	Recently installed	Remove all packaging materials.
The doors are difficult to	The door gaskets are dirty or sticky.	Clean gaskets and contact surfaces with mild soap and
open		warm water. Rinse and dry with soft cloth.
The doors appear to be	The doors need to be aligned, or the	See “Refrigerator Leveling, Door Closing and Alignment.”
uneven	refrigerator needs to be leveled.
The refrigerator is unsteady	The refrigerator brake feet are not	Remove the base grille. Turn both brake feet (one on each
or it rolls forward when	snug against the floor	side) clockwise, the same amount, until they are snug against
opening and closing doors		the floor. See “Refrigerator Leveling, Door Closing and
		Alignment.”

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