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PROBLEM | POSSIBLE CAUSES | SOLUTIONS |
Oven will not operate | Air in the gas lines | If this is the first time the oven has been used, turn on any one of the |
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| surface burner knobs to release air from the gas lines. |
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| Electronic oven control set | See “Electronic Oven Controls” section. |
| incorrectly |
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| Control is locked. | Press and hold the “0” key for 3 seconds. |
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| The range is in Demo Mode. | Demo Mode will deactivate all heating elements. See “Demo Mode” in |
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| the “Electronic Oven Controls” section. |
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Convention fan not turning | The convection cycle is in the first | This is normal. The convection fan will start running approximately |
on | 5 minutes of operation. | 5 minutes into the cycle. |
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| Oven door is open. | If the oven door is opened during convention cooking, the fan will turn |
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| off immediately. It will come back on when the oven door is closed. |
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Oven burner flames are | Range converted improperly | If propane gas is being used, contact a service technician or see |
yellow or noisy |
| cover for contact information. |
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Oven temperature too high | Oven temperature is calibrated | See “Oven Temperature Control” in the “Electronic Oven Controls” |
or too low | incorrectly. | section. |
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Display shows messages | Power failure (display shows | Clear the display. On some models, reset the clock, if needed. See |
| flashing time) | “Clock” keypad feature in the “Feature Guide” section. |
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| Error code (display shows letter | Press OFF to clear the display. See “Control Display” in the “Electronic |
| followed by number) | Oven Controls” section. If it reappears, call for service. See cover for |
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| contact information. |
Start needs to be pressed so a cycle can begin (display shows “PRESS START”).
See the “Start” keypad feature in the “Feature Guide” section.
Mineral deposits are left on | Tap water was used in the Clean | Use distilled or filtered water in the Clean cycle. | |
the oven bottom after the | cycle. | To remove deposits, use a cloth soaked with vinegar. Then use a cloth | |
Clean cycle |
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| dampened with water to thoroughly remove any vinegar residue. | ||
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| Range is not level. | Mineral deposits will collect on dry areas of the oven bottom during | |
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| the Clean cycle. Level the range. See the Installation Instructions. | |
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| To remove deposits, use a cloth soaked with vinegar. Then use a cloth | |
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| dampened with water to thoroughly remove any vinegar residue. | |
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Oven cooking results not | Range is not level. | Level the range. See the Installation Instructions. | |
what expected |
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The temperature set was | |||
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| incorrect. |
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| Oven temperature is calibrated | See “Oven Temperature Control” in the “Electronic Oven Controls” | |
| incorrectly. | section. | |
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| Oven was not preheated. | See “Baking and Roasting” section. | |
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| Racks were positioned | See “Positioning Racks and Bakeware” section. | |
| improperly. |
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| Not enough air circulation around | See “Positioning Racks and Bakeware” section. | |
| bakeware |
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| Darker browning of food caused | Lower oven temperature 25°F (15°C) or move rack to a higher position | |
| by dull or dark bakeware | in the oven. | |
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| Lighter browning of food caused | Move rack to a lower position in the oven. | |
| by shiny or light colored |
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| bakeware |
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| Batter distributed unevenly in pan | Check that batter is level in the pan. Level the range if necessary. See | |
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| the Installation Instructions. | |
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| Incorrect length of cooking time | Adjust cooking time. | |
| was used. |
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| Oven door was not closed. | Be sure that the bakeware does not keep the door from closing. | |
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| Oven door was opened during | Oven peeking releases oven heat and can result in longer cooking | |
| cooking. | times. | |
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| Rack is too close to bake burner, | Move rack to higher position in the oven. | |
| making baked items too brown |
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| on bottom. |
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| Pie crusts browning too quickly | Use aluminum foil to cover the edge of the crust and/or reduce baking | |
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| temperature. | |
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