PROBLEM

POSSIBLE CAUSES

SOLUTIONS

Oven will not operate

Air in the gas lines

If this is the first time the oven has been used, turn on any one of the

 

 

surface burner knobs to release air from the gas lines.

 

 

 

 

Electronic oven control set

See “Electronic Oven Controls” section.

 

incorrectly

 

 

 

 

 

Control is locked.

Press and hold the “0” key for 3 seconds.

 

 

 

 

The range is in Demo Mode.

Demo Mode will deactivate all heating elements. See “Demo Mode” in

 

 

the “Electronic Oven Controls” section.

 

 

 

Convention fan not turning

The convection cycle is in the first

This is normal. The convection fan will start running approximately

on

5 minutes of operation.

5 minutes into the cycle.

 

 

 

 

Oven door is open.

If the oven door is opened during convention cooking, the fan will turn

 

 

off immediately. It will come back on when the oven door is closed.

 

 

 

Oven burner flames are

Range converted improperly

If propane gas is being used, contact a service technician or see

yellow or noisy

 

cover for contact information.

 

 

 

Oven temperature too high

Oven temperature is calibrated

See “Oven Temperature Control” in the “Electronic Oven Controls”

or too low

incorrectly.

section.

 

 

 

Display shows messages

Power failure (display shows

Clear the display. On some models, reset the clock, if needed. See

 

flashing time)

“Clock” keypad feature in the “Feature Guide” section.

 

 

 

 

Error code (display shows letter

Press OFF to clear the display. See “Control Display” in the “Electronic

 

followed by number)

Oven Controls” section. If it reappears, call for service. See cover for

 

 

contact information.

Start needs to be pressed so a cycle can begin (display shows “PRESS START”).

See the “Start” keypad feature in the “Feature Guide” section.

Mineral deposits are left on

Tap water was used in the Clean

Use distilled or filtered water in the Clean cycle.

the oven bottom after the

cycle.

To remove deposits, use a cloth soaked with vinegar. Then use a cloth

Clean cycle

 

 

dampened with water to thoroughly remove any vinegar residue.

 

 

 

 

 

 

Range is not level.

Mineral deposits will collect on dry areas of the oven bottom during

 

 

the Clean cycle. Level the range. See the Installation Instructions.

 

 

To remove deposits, use a cloth soaked with vinegar. Then use a cloth

 

 

dampened with water to thoroughly remove any vinegar residue.

 

 

 

Oven cooking results not

Range is not level.

Level the range. See the Installation Instructions.

what expected

 

 

The temperature set was

Double-check the recipe in a reliable cookbook.

 

 

incorrect.

 

 

 

 

 

Oven temperature is calibrated

See “Oven Temperature Control” in the “Electronic Oven Controls”

 

incorrectly.

section.

 

 

 

 

Oven was not preheated.

See “Baking and Roasting” section.

 

 

 

 

Racks were positioned

See “Positioning Racks and Bakeware” section.

 

improperly.

 

 

 

 

 

Not enough air circulation around

See “Positioning Racks and Bakeware” section.

 

bakeware

 

 

 

 

 

Darker browning of food caused

Lower oven temperature 25°F (15°C) or move rack to a higher position

 

by dull or dark bakeware

in the oven.

 

 

 

 

Lighter browning of food caused

Move rack to a lower position in the oven.

 

by shiny or light colored

 

 

bakeware

 

 

 

 

 

Batter distributed unevenly in pan

Check that batter is level in the pan. Level the range if necessary. See

 

 

the Installation Instructions.

 

 

 

 

Incorrect length of cooking time

Adjust cooking time.

 

was used.

 

 

 

 

 

Oven door was not closed.

Be sure that the bakeware does not keep the door from closing.

 

 

 

 

Oven door was opened during

Oven peeking releases oven heat and can result in longer cooking

 

cooking.

times.

 

 

 

 

Rack is too close to bake burner,

Move rack to higher position in the oven.

 

making baked items too brown

 

 

on bottom.

 

 

 

 

 

Pie crusts browning too quickly

Use aluminum foil to cover the edge of the crust and/or reduce baking

 

 

temperature.

 

 

 

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KitchenAid W10524723A warranty Oven will not operate, Convention fan not turning, Oven burner flames are, Yellow or noisy

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