Kodak 6800 manual Resolving Operator Panel Error Messages, Ribbon. See page 1-8or

Troubleshooting

Resolving Operator Panel Error Messages

Kodak Photo Printer 6800

Paper

Menu Advance

Power

Ready

Error

Enter Paper

Rewind/Clear

Refer to the following table to resolve errors reported on the operator panel. If the problem persists, contact your KODAK representative for service.

Error Message	Description or Cause	Possible Solution
Paper Empty	The paper is empty or is not loaded.	Load the paper. See “Loading the Paper”
		on page 1-8.
Ribbon Empty	The ribbon is empty or is not loaded.	Load the ribbon. See “Loading the Ribbon”
		on page 1-5.
Incorrect Paper/	The loaded paper and ribbon are not the	Make sure the paper and ribbon are the
Incorrect Ribbon	same width.	same width. Load the correct paper or
		ribbon. See page 1-8or page 1-5.
Paper Jam XX	The paper is stuck in the printer or paper	See “Clearing a Paper Jam” on page 6-3.
	path.
Cover Open	The upper cover is open or not latched.	Close the cover by pressing on the center of
		the cover until it clicks.
Paper Guide Error	The paper and paper guide sizes are	Load the correct paper. See “Loading the
	different.	Paper” on page 1-8.
Data Error	There is a communication problem	Check the host computer.
	between the printer and host computer.
Mecha Error XX	The printer has a mechanical problem.	Contact your KODAK representative for
		service. Have available:
Control Error XX	The printer has a system control problem.
		•	the error code number (XX)
TempSensErr XX	The printer has a problem with the
		•	the printer model number and serial
	temperature sensor.
			number (listed on the printer data
			plate)

6-2