Calibrating the Printer
Error Message | Description or Cause |
| Possible Solution |
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Cannot open the USB port. | The software is unable to | • | Check that the printer cables are secure. |
Please check the printer | communicate with the printer. | • | Check that the printer is turned on and the |
cables and power. |
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| operator panel Ready light is illuminated. |
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| • | Power the printer off then on. |
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| • | Reboot your computer. |
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Cannot access the file or read | A file required by the calibration | Uninstall then reinstall the calibration | |
the data. | software is missing or corrupt. | software. See “Installing the Calibration | |
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| Software” on page | |
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Parameter error, such as | An internal error has occurred within | • | Close the calibration software and try |
undefined tag or insufficient | the calibration software. |
| calibrating the printer again. |
data. |
| • | Uninstall then reinstall the calibration |
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| software. See “Installing the Calibration |
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| Software” on page |
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| • | Check the KODAK web site for an updated |
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| version of the calibration software. |
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The printer with the selected | The calibration software is unable to | • | Close the calibration software. |
ID number cannot be found. | find the printer with the selected | • | Check that the printer cables are secure. |
| Printer ID. | • Check that the printer is turned on and the | |
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| operator panel Ready light is illuminated. |
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| • | Run the calibration software and try |
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| choosing the printer again. |
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The printer is not ready. | The printer is not ready for | • | Check that the printer cables are secure. |
| calibration. | • | Check that the printer is turned on and the |
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| operator panel Ready light is illuminated. |
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The printer is busy. | The printer is not ready for | • | Wait a few minutes until the operator |
| calibration. |
| panel Ready light is illuminated. |
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| • | If this message continues to occur, power |
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| the printer off and then on. |
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The ribbon is advancing. | The printer is not ready for | • | Wait a few minutes until the operator |
| calibration. |
| panel Ready light is illuminated. |
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| • | If this message continues to occur, power |
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| the printer off and then on. |
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The operator panel is in use. | The printer is not ready for | • | Wait a few minutes until the operator |
| calibration. |
| panel Ready light is illuminated. |
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| • | If this message continues to occur, power |
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| the printer off and then on. |
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