Calibrating the Printer
Uninstalling the Calibration Software
You can remove the calibration software from your computer in two ways:
•Select Start > Programs > KODAK Calibration Utility > Uninstall KODAK Calibration Utility and follow the directions to uninstall the software.
•Select Start > Settings > Control Panel > Add/Remove Programs >KODAK Calibration Utility and follow the directions to remove the software.
Resolving Calibration Error Messages
Refer to the following table to resolve errors reported during the printer calibration process. If the problem persists, contact your KODAK representative for service.
Error Message | Description or Cause | Possible Solution |
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The printer cannot be found. | The printer selected cannot be | • Check the printer connections. |
| located. | • Make sure the printer is turned on. |
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| • Select another printer. See Step 10 on |
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| page |
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The media file, which | The media file cannot be located or is | • Click OK to locate the media file using the |
identifies the ribbon and | corrupt. | File Selection dialog box. See Step 16 on |
paper characteristics of the |
| page |
media you are using, cannot |
| • Uninstall then reinstall the calibration |
be found or is corrupt. |
| |
| software. See “Installing the Calibration | |
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| |
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| Software” on page |
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The selected file will not work | An inappropriate media file was | • Click OK to locate the media file using the |
with this printer. Please | selected for the printer. | File Selection dialog box. See Step 16 on |
choose another. |
| page |
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| • Uninstall then reinstall the calibration |
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| software. See “Installing the Calibration |
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| Software” on page |
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Cannot load DLLs. Insufficient | There is not enough memory available | • Close any other open programs to free up |
memory. | for the calibration software to load all | memory. |
| the necessary DLLs. | • Reboot the computer then run only the |
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| calibration software. |
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Cannot load the file | A file required by the calibration | Uninstall then reinstall the calibration |
SDKColorMatch.dll. | software is missing or corrupt. | software. See “Installing the Calibration |
Please reinstall the software. |
| Software” on page |
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Cannot load the file | A file required by the calibration | Uninstall then reinstall the calibration |
SDKUsbCtrl.dll. | software is missing or corrupt. | software. See “Installing the Calibration |
Please reinstall the software. |
| Software” on page |
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