Section 4 Troubleshooting
4.1 Introduction
Use the following charts to diagnose and correct common problems. First check for simple causes such as a dead engine starting battery, loose connections, or an open circuit breaker. The charts include a list of common problems, possible causes of the problem, and recommended corrective actions.
If the procedures in this manual do not explain how to correct the problem, contact an authorized distributor/
dealer. Maintain a record of repairs and adjustments performed on the equipment. Use the record to help describe the problem and repairs or adjustments made to the equipment.
4.2 Generator Set Troubleshooting
Figure
Problem | Possible Cause | Corrective Action |
|
|
|
The generator set | Battery weak or dead | Check power to the battery charger. |
does not crank. |
| Recharge or replace the battery. |
| Battery charger fuse blown | Replace the fuse. Contact an authorized distributor/dealer |
|
| for service if fuse blows repeatedly. |
| Battery connections reversed or poor | Check the connections. |
| Controller fuse (F3) blown | Replace the fuse. Contact an authorized distributor/dealer |
|
| for service if fuse blows repeatedly. |
| Relay interface board fuse (F2) blown | Replace the fuse. Contact an authorized distributor/dealer |
|
| for service if fuse blows repeatedly. |
| Generator set master switch in the OFF position | Move the master switch to the RUN position. |
|
|
|
The generator set | Air cleaner clogged | Clean and/or replace the air cleaner. |
cranks but does not | Battery weak or dead | Check power to the battery charger. |
start, starts hard, lacks | ||
power, or operates |
| Recharge or replace the battery. |
|
| |
erratically. | Battery connection poor | Clean and tighten the battery connections. |
| Spark plug wire connection loose | Check the spark plug wires. |
| Low oil pressure shutdown | Check the oil level. |
| Fuel pressure insufficient | Check the fuel supply and valves. |
| Engine malfunction | Contact the distributor/dealer. |
|
|
|
No AC output. | AC circuit breaker in the OFF position | Place the circuit breaker in the ON position. |
| AC circuit breaker tripping because of overload | Reduce the load on the generator set. |
| AC circuit breaker tripping because of short circuit | Contact an authorized distributor/dealer for service. |
| Auxiliary winding fuse (F1) blown | Replace the fuse. Contact an authorized distributor/dealer |
|
| for service if fuse blows repeatedly. |
|
|
|
Low output or | Generator set overloaded | Reduce the load. |
excessive drop in |
|
|
voltage. |
|
|
|
|
|
Generator set stops | Low oil pressure shutdown | Check the oil level. |
suddenly. | Out of fuel | Check fuel supply. |
| ||
| Overcrank shutdown | Reset the controller. If the overcrank fault occurs again, |
|
| contact the distributor/dealer. |
| Controller fuse (F3) blown | Replace the fuse. If the fuse blows again, contact the |
|
| distributor/dealer. |
| Overspeed shutdown | Reset the controller. If the overspeed fault occurs again, |
|
| contact the distributor/dealer. |
| Generator set master switch in the OFF/RESET | Move the switch to the correct position (RUN or AUTO). |
| position |
|
| Remote stop command received from a remote switch | Check the remote switch position. |
| or ATS |
|
| Engine malfunction | Contact the distributor/dealer. |
| Auxiliary winding fuse (F1) blown | Replace the fuse. Contact an authorized distributor/dealer |
|
| for service if fuse blows repeatedly. |
Figure
Section 4 Troubleshooting 19 |