Konica Minolta 1390 MF T-2 1

T-2 1

(4) [Scanner Error] Home Sensor

<Detection Timing>

<Troubleshooting Procedure>

(5) [Scanner Error] Motor Stall

<Detection Timing>

<Troubleshooting Procedure>

Description

• When the scanning job is finished, the Scanner Unit travels 14 inches back to the home

position. After the Scanner Unit has moved 14 inches, if the Home Sensor can’t be

pressed, a Home Sensor error occurs.

Relevant Electrical Parts

Scanner Unit Controller/Image Control Board (PWB-I)

Step Action Ref. Page

WIRING DIAGRAM

Control Signal

Location

(Electrical

Parts)

1 Check the connectors on PWB-I for

proper connection and correct as neces-

sary.

⎯⎯ ⎯

2 Change Scanner Unit. ☞ D-21 ⎯⎯

3 Change PWB-I. ☞ D-15 ⎯⎯

Description

• When scanning a job, the firmware calculates the distance that the Scanner Unit has

travelled. If the distance between the home position and the scan stopped position is

different than the distance between the scan stopped position and the home position, a

Motor Stall error occurs.

Relevant Electrical Parts

Scanner Unit Controller/Image Control Board (PWB-I)

Step Action Ref. Page

WIRING DIAGRAM

Control Signal

Location

(Electrical

Parts)

1 Check the connectors on PWB-I for

proper connection and correct as neces-

sary.

2 Change Scanner Unit. ☞ D-21 ⎯⎯

3 Change PWB-I. ☞ D-15 ⎯⎯

Contents

Main S-1 SAFETY AND IMPORTANT WARNING ITEMS IMPORTANT NOTICE DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION S-2 [1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. SAFETY WARNINGS Prohibited Actions DANGER S-3 [2] POWER PLUG SELECTION Power Cord Set or Power Plug S-4 [3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE kw Connection to Power Supply S-5 Power Plug and Cord S-6 Wiring Prohibited Installation Places When not Using the Product for a long time S-7 Ventilation Stability Inspection before Servicing S-8 Work Performed with the Product Powered On S-9 S-10 Handling of Consumables Handling of Service Materials S-11 Handling of Service Materials S-12 [4] Laser Safety 4.1 Internal Laser Radiation S-13 S-14 Page Page Page Page S-19 4.4 PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT S-20 WARNING INDICATIONS ON THE MACHINE Page i CONTENTS GENERAL MAINTENANCE DIS/REASSEMBLY,ADJUSTMENT ii CONTROL PANEL/SERVICE MODE DESCRIPTIONS iii TROUBLESHOOTING iv Page G-1 1. SPECIFICATIONS G-2 G-3 G-4 2. PARTS IDENTIFICATION 2-2. PagePro 1390 MF 2-1. PagePro 1380 MF Page E-1 1. MAINTENANCE SCHEDULE 1-1. Guidelines for Life Specifications Values by Unit E-2 E-3 2. REPLACEMENT/CLEANING OF PARTS E-4 E-5 3. REPLACEMENT OF CONSUMABLES E-6 E-7 E-8 E-9 Page D-1 1. PRECAUTIONS FOR DISASSEMBLY/ADJUST- MENTS 1-1. Parts That Must Not be Touched D-2 2. DISASSEMBLY/REASSEMBLY 2-1. Identification of and Removal Procedures for Exterior Parts (1) PagePro 1380 MF D-3 D-4 (2) PagePro 1390 MF D-5 D-6 D-7 2-2. Removal of Circuit Boards and Other Electrical Components D-8 D-9 (2) PagePro 1390 MF D-10 D-11 D-12 D-13 D-14 D-15 D-16 D-17 D-18 2-3. Removal of Units D-19 CAUTION D-20 D-21 2-4. Disassembly of the Image Reading Section D-22 D-23 2-5. Disassembly of the Main Drive Section D-24 D-25 D-26 D-27 D-28 D-29 D-30 2-6. Upgrading the Firmware D-31 Page Page Page S-1 1. CONTROL PANEL DESCRIPTIONS 1-1. Names and Functions of Control Panel Parts S-2 S-3 S-4 1-2. List of Error Status Message S-5 Page Page S-8 3. CONFIGURATION MENU 3-1. Configuration Menu S-9 S-10 S-11 3-2. Configuration Menu Procedures (PagePro 1380 MF) A S-12 S-13 S-14 3-3. Configuration Menu Procedures (PagePro 1390 MF) S-15 S-16 S-17 S-18 S-19 S-20 S-21 S-22 S-23 4. Fax Report (PagePro 1390 MF only) 4-1. Activity Log Report S-24 4-2. Phone Book ONE TOUCH DIAL 4558F3C606DA PagePro 1390MF Fax Phone Book S-25 4-3. Tx Report 1st page image S-26 S-27 4-4. Lost Job Report Page S-29 4-6. Memory Job List S-30 5. Fax Protocols (PagePro 1390 MF only) 5-1. G3 ECM (G3 Error Correction Mode) S-31 5-2. Line control (1) Procedure of G3 mode communication Basic communications diagram of G3 mode. S-32 5-3. Definition of Abbreviation / Terms S-33 Page T-1 1. INTRODUCTION 1-1. Electrical Components Check Procedures T-2 T-3 T-4 T-5 1-2. Overall Control Configuration T-6 2. PAPER MISFEED 2-1. Initial Check Items T-7 2-2. Media Misfeed Displays 2-3. Locations of Misfeed Detection Sensors T-8 2-4. Misfeed Detection Timing and Troubleshooting Procedures T-9 T-1 0 3. MALFUNCTIONS/WARNINGS 3-1. List of Malfunctions T-1 1 T-1 2 3-2. Malfunction Detection Timing and Troubleshooting Proce- dures T-1 3 T-1 4 T-1 5 T-1 6 T-1 7 4. MALFUNCTIONS RELATED TO POWER SUPPLY 4-1. Power is not Turned ON. T-1 8 5. Miscellaneous Errors 5-1. List of Miscellaneous Malfunctions T-1 9 5-2. Miscellaneous Malfunction Detection Timing and Trouble- shooting Procedures T-2 0 T-2 1 T-2 2 T-2 3 6. IMAGE QUALITY PROBLEMS 6-1. Troubleshooting Image Quality Problems 6-2. Initial Checks T-2 4 6-3. Troubleshooting for Specific Image Quality Problems T-2 5 T-2 6 T-2 7 T-2 8 T-2 9 T-3 0 T-3 1 T-3 2 T-3 3 T-3 4 T-3 5 T-3 6 T-3 7 7. FAX ERROR (PagePro 1390 MF only) 7-1. Outline 7-2. Types of Error T-3 8 T-3 9 7-3. Definition of Error Code T-4 0 T-4 1 T-4 2 Page i CONTENTS GENERAL DIS/REASSEMBLY,ADJUSTMENT TROUBLESHOOTING Page Page Page G-1 1. SPECIFICATIONS Page D-1 1. MAINTENANCE SCHEDULE D-2 2. CLEANING/REPLACEMENT OF PARTS D-3 Page D-5 3. DISASSEMBLY/REASSEMBLY 3-1. Names/Removal of External Parts D-6 D-7 3-2. Removal of Circuit Boards D-8 D-9 3-3. Disassembly D-10 Page Page T-1 1. INTRODUCTION 1-1. Electrical Components Check Procedures T-2 T-3 2. PAPER MISFEED 2-1. Initial Check Items T-4 2-2. Paper Misfeed Displays Page T-6 2-4. Misfeed Detection Timing and Troubleshooting Procedures