Konica Minolta 1390 MF T-2 4

T-2 4

6-3. Troubleshooting for Specific Image Quality Problems

• Determine if the failure is attributable to the input system (Image Reading Section) or the

output system (Engine section).

(1) Image reading system: Blank or black prints

Check Result Cause

Copy made at a reduced

zoom ratio Input (image

reading) system

Output (engine)

system

Step Check Result Action

1 Are there any bent connector pins on the

cables connecting the control boards,

are any connectors incorrectly plugged

in, or are any cables broken?

YES Correctly plug in the connectors.

Replace the connection cables.

2 Does the Exposure Lamp light up? NO Replace the Scanner Unit.

1177T03YA

1177T04YA

Full-size copy Reduced-size copy

1177T05YA

Full-size copy Reduced-size copy

4011T035AA 4011T036AA

Contents

Main S-1 SAFETY AND IMPORTANT WARNING ITEMS IMPORTANT NOTICE DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION S-2 [1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. SAFETY WARNINGS Prohibited Actions DANGER S-3 [2] POWER PLUG SELECTION Power Cord Set or Power Plug S-4 [3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE kw Connection to Power Supply S-5 Power Plug and Cord S-6 Wiring Prohibited Installation Places When not Using the Product for a long time S-7 Ventilation Stability Inspection before Servicing S-8 Work Performed with the Product Powered On S-9 S-10 Handling of Consumables Handling of Service Materials S-11 Handling of Service Materials S-12 [4] Laser Safety 4.1 Internal Laser Radiation S-13 S-14 Page Page Page Page S-19 4.4 PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT S-20 WARNING INDICATIONS ON THE MACHINE Page i CONTENTS GENERAL MAINTENANCE DIS/REASSEMBLY,ADJUSTMENT ii CONTROL PANEL/SERVICE MODE DESCRIPTIONS iii TROUBLESHOOTING iv Page G-1 1. SPECIFICATIONS G-2 G-3 G-4 2. PARTS IDENTIFICATION 2-2. PagePro 1390 MF 2-1. PagePro 1380 MF Page E-1 1. MAINTENANCE SCHEDULE 1-1. Guidelines for Life Specifications Values by Unit E-2 E-3 2. REPLACEMENT/CLEANING OF PARTS E-4 E-5 3. REPLACEMENT OF CONSUMABLES E-6 E-7 E-8 E-9 Page D-1 1. PRECAUTIONS FOR DISASSEMBLY/ADJUST- MENTS 1-1. Parts That Must Not be Touched D-2 2. DISASSEMBLY/REASSEMBLY 2-1. Identification of and Removal Procedures for Exterior Parts (1) PagePro 1380 MF D-3 D-4 (2) PagePro 1390 MF D-5 D-6 D-7 2-2. Removal of Circuit Boards and Other Electrical Components D-8 D-9 (2) PagePro 1390 MF D-10 D-11 D-12 D-13 D-14 D-15 D-16 D-17 D-18 2-3. Removal of Units D-19 CAUTION D-20 D-21 2-4. Disassembly of the Image Reading Section D-22 D-23 2-5. Disassembly of the Main Drive Section D-24 D-25 D-26 D-27 D-28 D-29 D-30 2-6. Upgrading the Firmware D-31 Page Page Page S-1 1. CONTROL PANEL DESCRIPTIONS 1-1. Names and Functions of Control Panel Parts S-2 S-3 S-4 1-2. List of Error Status Message S-5 Page Page S-8 3. CONFIGURATION MENU 3-1. Configuration Menu S-9 S-10 S-11 3-2. Configuration Menu Procedures (PagePro 1380 MF) A S-12 S-13 S-14 3-3. Configuration Menu Procedures (PagePro 1390 MF) S-15 S-16 S-17 S-18 S-19 S-20 S-21 S-22 S-23 4. Fax Report (PagePro 1390 MF only) 4-1. Activity Log Report S-24 4-2. Phone Book ONE TOUCH DIAL 4558F3C606DA PagePro 1390MF Fax Phone Book S-25 4-3. Tx Report 1st page image S-26 S-27 4-4. Lost Job Report Page S-29 4-6. Memory Job List S-30 5. Fax Protocols (PagePro 1390 MF only) 5-1. G3 ECM (G3 Error Correction Mode) S-31 5-2. Line control (1) Procedure of G3 mode communication Basic communications diagram of G3 mode. S-32 5-3. Definition of Abbreviation / Terms S-33 Page T-1 1. INTRODUCTION 1-1. Electrical Components Check Procedures T-2 T-3 T-4 T-5 1-2. Overall Control Configuration T-6 2. PAPER MISFEED 2-1. Initial Check Items T-7 2-2. Media Misfeed Displays 2-3. Locations of Misfeed Detection Sensors T-8 2-4. Misfeed Detection Timing and Troubleshooting Procedures T-9 T-1 0 3. MALFUNCTIONS/WARNINGS 3-1. List of Malfunctions T-1 1 T-1 2 3-2. Malfunction Detection Timing and Troubleshooting Proce- dures T-1 3 T-1 4 T-1 5 T-1 6 T-1 7 4. MALFUNCTIONS RELATED TO POWER SUPPLY 4-1. Power is not Turned ON. T-1 8 5. Miscellaneous Errors 5-1. List of Miscellaneous Malfunctions T-1 9 5-2. Miscellaneous Malfunction Detection Timing and Trouble- shooting Procedures T-2 0 T-2 1 T-2 2 T-2 3 6. IMAGE QUALITY PROBLEMS 6-1. Troubleshooting Image Quality Problems 6-2. Initial Checks T-2 4 6-3. Troubleshooting for Specific Image Quality Problems T-2 5 T-2 6 T-2 7 T-2 8 T-2 9 T-3 0 T-3 1 T-3 2 T-3 3 T-3 4 T-3 5 T-3 6 T-3 7 7. FAX ERROR (PagePro 1390 MF only) 7-1. Outline 7-2. Types of Error T-3 8 T-3 9 7-3. Definition of Error Code T-4 0 T-4 1 T-4 2 Page i CONTENTS GENERAL DIS/REASSEMBLY,ADJUSTMENT TROUBLESHOOTING Page Page Page G-1 1. SPECIFICATIONS Page D-1 1. MAINTENANCE SCHEDULE D-2 2. CLEANING/REPLACEMENT OF PARTS D-3 Page D-5 3. DISASSEMBLY/REASSEMBLY 3-1. Names/Removal of External Parts D-6 D-7 3-2. Removal of Circuit Boards D-8 D-9 3-3. Disassembly D-10 Page Page T-1 1. INTRODUCTION 1-1. Electrical Components Check Procedures T-2 T-3 2. PAPER MISFEED 2-1. Initial Check Items T-4 2-2. Paper Misfeed Displays Page T-6 2-4. Misfeed Detection Timing and Troubleshooting Procedures