What to do if trouble occurs...
[Use a qualified technician for repairs!
However, there are some problems you can handle yourself. First, check and see if there have been any operating errors. Remember – repairs during the guarantee period are not free of charge if they are caused by operating errors or
Fault | Cause | Remedy | |
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Clock flashes “0.00” and | The clock isn’t set: this | Set the clock. (p. 5) | |
the oven doesn’t work . | can happen during |
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| startup or after power |
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| has been interrupted. |
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Can’t turn off the oven. | Defective eectronic | Disconnect fuse, call | |
component. | Customer Service. | ||
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Oven doesn’t heat up. | Defective fuse. | Check and replace fuse, if | |
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| necessary. | |
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| Temperature control or | Set temperature control or | |
| mode selector has not | mode selector as required. | |
| been switched on. |
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Oven light no longer works. | Defective lighting. | Ask Customer Service about | |
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| changing the light bulb. | |
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Mode display or | Defective lighting. | Have Customer Service | |
display does not light up. |
| replace light. | |
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Glass of oven door is |
| Switch off the appliance, | |
broken. |
| call Customer Service. | |
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Strong smells from oven in | ökotherm® catalyst | See page 15. | |
spite of ökotherm® catalyst. | must be regenerated. |
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Strong vinegar smell when | Sour doughs, yeast | Odors are unavoidable. | |
preparing food. | doughs, recipes with |
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| alcohol. |
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Fruit juice or protein stains | Moist cake or meat | Harmless changes in the | |
on enamelled parts. | juices. | enamel, can’t be remedied. | |
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Display of the roasting ther- | Temperature is outside | See page 13 “The roasting | |
mometer indicates | the display range. | thermometer”. | |
or “203 °F” (flashing). |
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“Err I” appears in the | Roasting thermometer | Replace roasting thermo- | |
display. | defective. | meter with one available | |
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| through Customer Service! | |
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| You can use the oven without | |
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| the core temperature feature. | |
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| Socket defective. | Have the socket checked out. | |
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Replacing a halogen bulb
[Attention! The halogen bulb becomes very hot after being in use for a while. Don’t change the bulbs until they have cooled down.
[Only replace the halogen bulbs with identical bulbs. You can get new halogen bulbs from KÜPPERSBUSCH Customer Service.
ΦDon’t hold the halogen bulbs with your bare hands. Finger marks burn into the bulb glass and reduce the light intensity and service life of the bulbs.
Changing the halogen lamp:
– Unscrew the shelf rack.
–Carefully lever out the glass cover with a screwdriver.
–Remove the halogen bulb from its socket.
–Hold the new bulb with a cloth (i.e. tissue) and
push it into the socket.
–Reinstall the glass cover.
–Screw the shelf rack on again.
After Sales Service
In the event of a problem that you can’t easily fix yourself, or for spare part service, please contact the Küppersbusch Customer Care line at
ΦAlways have the information from the identification panel handy when calling Customer Service.
The rating label for the oven is located on the
– Make a note of this information in case you have to consult our customer service.
Production-no. oven
Model designation oven
Model | Production number | ||
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EEB 9600.0 USA | 17 |