LaCie d2 Quadra • Design by Neil Poulton | Troubleshooting | ||
User Manual |
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| Problem | Question | Solution |
The drive is not recog- | Has the drive been formatted? | Make sure that the drive has been formatted properly. Please see sec- | |
nized by the computer. |
| tions 3. Optional Formatting And Partitioning. | |
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| Does your computer’s operat- | Check your computer’s documentation and see section 3. Optional |
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| ing system support the file | Formatting And Partitioning |
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| system? |
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Error messages under | Did you get an “Error | When copying files or folders from Mac OS 10.x to a FAT 32 volume, | |
Mac OS 10.x. | message while copying to a | certain characters cannot be copied. These characters include, but are | |
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| FAT 32 volume? | not limited to: |
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| ? < > / \ : |
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| Check your files and folders to ensure that these types of characters |
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| are not being used. |
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| Did you get an error message | Simply ignore this message. The drive will remount to the desktop. |
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| telling you that the drive has | LaCie drives conserve power by spinning down when you set your |
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| been disconnected when | computer to sleep mode, and when the computer is “woken” from |
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| coming out of sleep mode? | sleep, it does not give the drive enough time to |
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| mode. |
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| Are you having problems get- | If you are having problems with your FireWire connection under Mac |
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| ting your FireWire device to be | OS 10.2.x, upgrade to the latest Mac OS version. |
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| recognized? |
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The drive is working | Are there other USB, eSATA or | Disconnect any other USB, eSATA or FireWire devices and see if the | |
slowly. | FireWire devices connected to | drive’s performance increases. | |
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| the same port or hub? |
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The drive is not running | Is the drive connected to a | If your drive is connected to a USB port or hub, this is normal. A | |
noticeably faster when | USB port on your computer, or |
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connected via | to a USB hub? | performance levels when it is connected directly to a | |
USB 2.0. |
| 2.0 port or hub. Otherwise, the | |
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| at the slower USB transfer rates. |
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| Is the drive connected to a Hi- | Check to see that the |
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| Speed USB 2.0 port on your | adapter and device have been installed correctly. If in doubt, |
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| computer? | the drivers and |
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| Does your computer or oper- | See section 2.1. Minimum System Requirements. |
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| ating system support |
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| USB 2.0? |
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