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LaCie Network Space LaCie Technical Support Contacts, User Manual, Contacting Customer Support

Models: Network Space

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6.1. LaCie Technical Support Contacts

LaCie Network Space • DESIGN BY NEIL POULTON	Contacting Customer Support
User Manual	page 33

6.1. LaCie Technical Support Contacts

LaCie Asia, Singapore, and Hong Kong	LaCie Australia
Contact us at:	Contact us at:
http://www.lacie.com/asia/contact/	http://www.lacie.com/au/contact/
LaCie Belgium	LaCie Canada
Contact us at:	Contact us at:
http://www.lacie.com/be/contact/ (Français)	http://www.lacie.com/caen/contact/ (English)
LaCie Denmark	LaCie Finland
Contact us at:	Contact us at:
http://www.lacie.com/dk/contact	http://www.lacie.com/fi/contact/
LaCie France	LaCie Germany
Contact us at:	Contact us at:
http://www.lacie.com/fr/contact/	http://www.lacie.com/de/contact/
LaCie Italy	LaCie Japan
Contact us at:	Contact us at:
http://www.lacie.com/it/contact/	http://www.lacie.com/jp/contact/
LaCie Netherlands	LaCie Norway
Contact us at:	Contact us at:
http://www.lacie.com/nl/contact/	http://www.lacie.com/no/contact/
LaCie Spain	LaCie Sweden
Contact us at:	Contact us at:
http://www.lacie.com/es/contact/	http://www.lacie.com/se/contact
LaCie Switzerland	LaCie United Kingdom
Contact us at:	Contact us at:
http://www.lacie.com/chfr/contact/ (Français)	http://www.lacie.com/uk/contact/
LaCie Ireland	LaCie USA
Contact us at:	Contact us at:
http://www.lacie.com/ie/contact/	http://www.lacie.com/contact/

LaCie International

Contact us at:

http://www.lacie.com/intl/contact/

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LaCie Network Space user manual LaCie Technical Support Contacts, User Manual, Contacting Customer Support, page

Contents

Table of Contents Table of Contents3.Accessing and Managing Files 4.Administering Your LaCie Network SpaceCopyrights ForewordTrademarks ChangesGeneral Use Precautions Health and Safety PrecautionsUser Manual page1. Introduction Easy Access & AdministrationQuick Links Sharp DesignUser Manual 1.1. Box ContentIntroduction pageWindows Users 1.2. Minimum System RequirementsMac Users Linux Users1.3. Views of the LaCie Network Space USB Expansion and Backup PortFront View Rear ViewSetup 2. Setting Up Your LaCie Network SpaceStep 1 - Section 2.1. Turn the Drive On Step 2 - Section 2.2. Connect the Ethernet CableSetup 2.1. Turn the Drive OnUser Manual page2.2. Connect the Ethernet Cable Gigabit Ethernet Cables And ConnectorsTo connect the Ethernet cable Setup2.3. Connect with LaCie Network Assistant Install LaCie Network Assistantcontinued on next page LaCie Network Assistant Icon Figure 2.3-AConnect to the LaCie Network Space Continue to section 4. Administering Your LaCie Network SpaceWindows Users Mac UsersWithout a DHCP Server 2.4. Configuring the LaCie Net work Space on a NetworkLaCie Network Assistant SetupSetup 2.5. Disconnecting the LaCie Net- work Space Ethernet Connec- tionUser Manual page3.1. Accessing Shared Folders 3. Accessing and Managing FilesAccess Summary AdministrationTo Map Shared Folders Mac OS X Users To Map Shared Folders Windows UsersFig. 3.1-B Administration3.3. FTP Access to Shares 3.2. Connecting External USB Hard Disksftp//usernamepassword@ip or machine name Example ftp//adminadmin@networkspaceSection 4.1. Accessing the NAS Administration Page Log in 4. Administering Your LaCie Network SpaceAdministration User ManualUse LaCie Network Assistant 4.1. Accessing the NAS Administra- tion PageUse Your Browser Figure 4.1-A Figure 4.1-B4.2.1. Machine Name 4.2. ConfigurationTo modify the Machine Name Administration4.2.3. Date and Time 4.2.2. Windows WorkgroupTo modify the Windows Workgroup To modify the date and time of the LaCie Network SpaceTo modify the LaCie Network Space admin page language 4.2.5. Network ConfigurationTo change network settings 4.2.4. LanguageTo change the User username and password To change the Admin password4.2.6. Edit Accounts Figure 4.2.6-A Figure 4.2.6-BTo turn the LED on and off 4.2.7. Blue LightFigure 4.2.7-A Figure 4.2.7-B AdministrationTo back up files 4.3. BackupFigure 4.3-A Figure 4.3-B Figure 4.3-C4.4.1. Formatting the LaCie Network Space Disk 4.4. DiskFigure 4.4.1-A Figure 4.4.1-B Figure 4.4.1-CFigure 4.4.2-A Figure 4.4.2-B 4.4.2. Safely Removing an Attached Exter- nal DiskFigure 4.4.2-C Administration4.5. Support 4.5.1. Enabling FTP Service4.5.2. Media Server Scan the Media Server Database4.5.4. Restarting the Machine 4.5.3. System LogAdministration User ManualManual Updates 5. TroubleshootingTroubleshooting ProblemFiles FTP ServiceServer Troubleshooting6. Contacting Customer Support Where to Find InformationContacting Customer Support Before You Contact Technical SupportUser Manual 6.1. LaCie Technical Support ContactsContacting Customer Support pageWarranty Information 7. Warranty InformationUser Manual page