LaCie Network Space Troubleshooting, System Log, Manual Updates, Problem, Question to Ask, page

LaCie Network Space • DESIGN BY NEIL POULTON	Troubleshooting
User Manual	page 30

5. Troubleshooting

In the event that your LaCie Network Space is not working cor- rectly, please take a look at the Troubleshooting section on the following pages and at the FAQs published on our web site – www.lacie.com. One of these FAQs may provide an answer to your specific question. You can also visit the downloads page, where the most recent software updates will be available – www.lacie.com/support/downloads.

If you need further assistance, please contact your LaCie reseller or LaCie Technical Support (see section 6. Contacting Customer Support for details).

System Log

Manual Updates

LaCie strives to give you the most up-to-date, comprehensive user manuals possible. It is our goal to provide you with a friend- ly, easy-to-use format that will help you quickly install and utilize the many functions of your new device.

If your manual does not reflect the configurations of the product that you purchased, please check our website for the most cur- rent version available.

www.lacie.com

The system log allows you to review the type, date, time, source and event ID of activities on the LaCie Network Space. For more information, refer to chapter 4.5.3. System Log

Problem	Question to Ask	Solution
The system is not	Does your computer’s configuration	Check section for more information.
recognized by the	meet the minimum system require-
computer.	ments?
	Is the system’s power supply con-	Make sure that the power supply is properly connected (see section 2.1.
	nected and is the blue light on the	Turn the Drive On for details); that the sytem has been powered on by
	front of the drive on?	moving the power switch on the back of the device to the ON position;
		and that the outlet the power supply is connected to is powered on or
		has a sufficient supply of power.
	Is the blue light on the front of the	If the blue light is flickering or will not turn on, the power supply may
	device flickering?	be defective. Please contact your LaCie reseller or LaCie Customer
		Support.
	Did you follow the correct installation	Review the installation steps (section 2. Setting Up Your LaCie Network
	steps?	Space).
	Are both ends of the Ethernet cable	Disconnect the Ethernet cable, wait 10 seconds and then reconnect.
	firmly connected?	Ensure that the interface connectors are properly aligned. The Ethernet
		cable can only be inserted one way. Make sure it is correctly oriented.
		Check that the Ethernet connectors are straight and fully seated in the
		Ethernet ports.