Password problem, Computer is on | Lenovo 06472BU guide

Chapter 5. Troubleshooting

My screen goes blank while	• Your screen saver or power management may be
the computer is on.	enabled. Do one of the following to exit from the
	screen saver or to resume from sleep or hibernation
	mode:
	- Touch the touchpad.
	- Press any key on the keyboard.
	- Press the power button.
	- Press Fn+F2 to confirm whether the LCD screen
	has been turned off.

A Password problem

I forgot my password.	• If you forget your user password, you must take
	your computer to a Lenovo authorized servicer or a
	marketing representative to have the password
	changed.
	• If you forget your HDD password, a Lenovo
	authorized servicer cannot reset your password or
	recover data from the hard disk. You must take your
	computer to a Lenovo authorized servicer or a
	marketing representative to have the hard disk drive
	replaced. Proof of purchase is required, and a fee will
	be charged for parts and service.
	• If you forget your supervisor password, a Lenovo
	authorized servicer cannot reset your password. You
	must take your computer to a Lenovo authorized
	servicer or a marketing representative to have the
	system board replaced. Proof of purchase is
	required, and a fee will be charged for parts and
	service.

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Lenovo 06472BU manual Password problem, Computer is on

Contents

Lenovo IdeaPad S10-3 First Edition November Copyright Lenovo Dear user Explanation of hard disk capacity Page Page Contents 112 Contents Appendix C. Lenovo limitedAppendix F. Features 114 Important safety information Important safety information„ Read this first Important safety information Unpack Important safety information Working place Important safety information Correct usage procedures Important safety information Vii Important safety information Service and upgrades Getting to know your computer Quick Start button One-piece touchpad Wireless moduleGetting to know your computer Antennas select USB port Wireless deviceSwitch Fan louvers Right-side view Lanyard hole Bottom view Battery latch Getting to know your computer Battery latch manual SpeakersBattery pack SIM card slot select models only Spring loaded Learning the basics „ Connect to the powerInstall the battery pack „ Read the manuals Learning the basics „ Configure the operating system„ Turn on the computer Putting your computer into sleep state „ Shutting down your computer Using AC adapter and battery „ Checking battery status„ Charging the battery „ Removing the battery pack „ Handling the battery Bottom left area Using the touchpadOne-piece touchpad Bottom right area Using the keyboard „ Function key combinations You can press Fn+F11 during computer startup to Special buttons Learning the basics OneKey Rescue system button Quick Start button System status indicators Hard disk drive indicator „ Using VeriFace Securing your computer „ Using passwords Connecting external devices „ Using memory cards not supplied „ Inserting a memory card „ Removing a memory card „ Connecting a universal serial bus USB device „ Connecting a Bluetooth enabled device select models onlyEnabling Bluetooth communications on your computer Using Lenovo Quick Start Select models only „ Starting Lenovo Quick Start „ Exiting Lenovo Quick Start Using the Internet Wired connection „ Hardware connection „ Software configurationUsing the Internet Cable Wireless connection Wi-Fi Software configuration „ Using Wi-Fi/WiMax select models onlyEnabling wireless connection Hardware connection „ Using Mobile Broadband select models only Inserting the SIM card Removing the SIM card OneKey Rescue system OneKey Rescue system„ Introduction OneKey Rescue system OneKey Rescue system Troubleshooting Frequently asked questions Troubleshooting Where are the recovery discs? When do I need to restore the system to the factory status? Troubleshooting Display problems Password problem Computer is on Troubleshooting Sleep or hibernation problems Mode unexpectedly Troubleshooting Troubleshooting Computer screen problems Screen is blank Troubleshooting Sound problems Battery problemsHard disk drive problem Troubleshooting Startup problem OneKey Rescue system problemsOther problems Connected external Replacing the battery „ To replace the batteryUpgrading and replacing devices Upgrading and replacing devices Replacing memory Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Appendix A. Getting help and service Appendix A. Getting help and service Getting help on the Web Appendix A. Getting help and service Appendix A. Getting help and service Warranty Service Telephone Numbers Getting help around the world „ Be careful about where and how you work Appendix B. Use, and care InformationCaring your computer „ Notice of static-electricity Appendix B. Use, and care Information „ Be gentle with your computer „ Carry your computer properly „ For outdoor use „ Handle storage media and drives properly „ Data safety „ Take care in setting passwords„ Other important tips Appendix B. Use, and care Information Accessibility and comfort „ Ergonomic information „ What if you are traveling? „ Questions about vision? Maintenance „ General tips for maintenance Appendix B. Use, and care Information „ Cleaning the cover of your computer „ Cleaning your computer keyboard „ Cleaning your computer display Appendix C. Lenovo limited warranty „ What this warranty covers „ How to obtain warranty service „ What your service provider will do to correct problemsAppendix C. Lenovo limited warranty Information „ Replacement of a product or part „ Your additional responsibilities „ Use of personal information „ What this warranty does not cover „ Limitation of liability „ Dispute resolution „ Other rights „ European Economic Area EEA „ Lenovo Turkey address Lenovo Technology B.V. Turkiye Istanbul Subesi Warranty information „ Types of warranty service Customer Replaceable Unit CRU Service Appendix C. Lenovo limited warranty On-site Service Courier or Depot ServiceCustomer Carry-In or Mail-In Service Product Exchange Service Appendix D. Customer replaceable units CRUs Appendix D. Customer replaceable units CRUs Appendix E. Notices Appendix E. Notices „ Export classification notice Energy Star model information Windows Wireless related information „ Wireless interoperability „ Usage environment and your health „ Safety information related to Mobile Broadband Appendix E. Notices „ Products with television tuner options installed TV tuner information „ Example of antenna grounding Appendix E. Notices Electronic emissions notices „ Federal Communications Commission FCC Statement „ Industry Canada Class B Emission Compliance Statement „ Avis de conformité à la réglementation d’Industrie Canada „ German Class B Compliance Statement 102 „ European Union Compliance Statement Class B Compliance 104 „ Japan Compliance Statement for Power line Harmonics „ Korea Class B Weee and recycling statements Turkish statement of compliance„ General recycling statement EU Weee statements Japan recycling statements „ Disposing of a Lenovo Computer Components 109 110 111 Form Factor Appendix F. Features and specificationsModel Name IdeaPad S10-3 System Appendix F. Features and specifications Ports USB Trademarks Index Computer cover Computer display Computer keyboard Problems Index 117 Page Do not Return IT to the Store If your product is not working correctly New World. 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