Appendix A. Getting help and service | Lenovo 06472BU specification

Appendix A. Getting help and service

If you need help, service, technical assistance, or just want more information about Lenovo computers, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo computers, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

Microsoft Service Packs are the latest software source for Windows product updates. They are available by means of a Web download (connection charges may apply) or from a disc. For more specific information and links, go to the Microsoft Web site at http://www.microsoft.com. Lenovo offers Up and Running technical assistance with installation of, or questions related to, Service Packs for your Lenovo-preinstalled Microsoft Windows product.

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Lenovo 06472BU manual Appendix A. Getting help and service

Contents

Lenovo IdeaPad S10-3 First Edition November Copyright Lenovo Dear user Explanation of hard disk capacity Page Page Contents 114 Contents Appendix C. Lenovo limitedAppendix F. Features 112 Important safety information Important safety information„ Read this first Important safety information Unpack Important safety information Working place Important safety information Correct usage procedures Vii Important safety information Important safety information Service and upgrades Getting to know your computer Antennas select Wireless moduleGetting to know your computer Quick Start button One-piece touchpad Fan louvers Wireless deviceSwitch USB port Lanyard hole Right-side view Bottom view Spring loaded Getting to know your computer Battery latch manual SpeakersBattery pack SIM card slot select models only Battery latch „ Read the manuals „ Connect to the powerInstall the battery pack Learning the basics Putting your computer into sleep state „ Configure the operating system„ Turn on the computer Learning the basics „ Shutting down your computer „ Checking battery status Using AC adapter and battery„ Charging the battery „ Removing the battery pack „ Handling the battery Bottom right area Using the touchpadOne-piece touchpad Bottom left area „ Function key combinations Using the keyboard You can press Fn+F11 during computer startup to Special buttons Quick Start button Learning the basics OneKey Rescue system button Hard disk drive indicator System status indicators Securing your computer „ Using VeriFace „ Using passwords „ Using memory cards not supplied Connecting external devices „ Removing a memory card „ Inserting a memory card „ Connecting a Bluetooth enabled device select models only „ Connecting a universal serial bus USB deviceEnabling Bluetooth communications on your computer Select models only Using Lenovo Quick Start „ Exiting Lenovo Quick Start „ Starting Lenovo Quick Start Wired connection Using the Internet Cable „ Software configurationUsing the Internet „ Hardware connection Wi-Fi Wireless connection Hardware connection „ Using Wi-Fi/WiMax select models onlyEnabling wireless connection Software configuration „ Using Mobile Broadband select models only Inserting the SIM card Removing the SIM card OneKey Rescue system OneKey Rescue system„ Introduction OneKey Rescue system OneKey Rescue system Frequently asked questions Troubleshooting Where are the recovery discs? Troubleshooting When do I need to restore the system to the factory status? Display problems Troubleshooting Computer is on Password problem Mode unexpectedly Troubleshooting Sleep or hibernation problems Troubleshooting Screen is blank Troubleshooting Computer screen problems Battery problems Troubleshooting Sound problemsHard disk drive problem OneKey Rescue system problems Troubleshooting Startup problemOther problems Connected external „ To replace the battery Replacing the batteryUpgrading and replacing devices Upgrading and replacing devices Replacing memory Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Appendix A. Getting help and service Getting help on the Web Appendix A. Getting help and service Appendix A. Getting help and service Appendix A. Getting help and service Getting help around the world Warranty Service Telephone Numbers Appendix B. Use, and care Information „ Be careful about where and how you workCaring your computer Appendix B. Use, and care Information „ Notice of static-electricity „ Carry your computer properly „ Be gentle with your computer „ Handle storage media and drives properly „ For outdoor use „ Take care in setting passwords „ Data safety„ Other important tips Appendix B. Use, and care Information „ Ergonomic information Accessibility and comfort „ Questions about vision? „ What if you are traveling? „ General tips for maintenance Maintenance Appendix B. Use, and care Information „ Cleaning the cover of your computer „ Cleaning your computer keyboard „ Cleaning your computer display „ What this warranty covers Appendix C. Lenovo limited warranty „ What your service provider will do to correct problems „ How to obtain warranty serviceAppendix C. Lenovo limited warranty Information „ Replacement of a product or part „ Use of personal information „ Your additional responsibilities „ What this warranty does not cover „ Limitation of liability „ Dispute resolution „ European Economic Area EEA „ Other rights Lenovo Technology B.V. Turkiye Istanbul Subesi „ Lenovo Turkey address Warranty information Customer Replaceable Unit CRU Service „ Types of warranty service Courier or Depot Service Appendix C. Lenovo limited warranty On-site ServiceCustomer Carry-In or Mail-In Service Product Exchange Service Appendix D. Customer replaceable units CRUs Appendix D. Customer replaceable units CRUs Appendix E. Notices Appendix E. Notices „ Export classification notice Energy Star model information Windows „ Wireless interoperability Wireless related information „ Usage environment and your health „ Safety information related to Mobile Broadband Appendix E. Notices TV tuner information „ Products with television tuner options installed „ Example of antenna grounding Appendix E. Notices „ Federal Communications Commission FCC Statement Electronic emissions notices „ Industry Canada Class B Emission Compliance Statement „ German Class B Compliance Statement „ Avis de conformité à la réglementation d’Industrie Canada 102 „ European Union Compliance Statement Class B Compliance 104 „ Korea Class B „ Japan Compliance Statement for Power line Harmonics Turkish statement of compliance Weee and recycling statements„ General recycling statement EU Weee statements Japan recycling statements 109 „ Disposing of a Lenovo Computer Components 110 111 System Appendix F. Features and specificationsModel Name IdeaPad S10-3 Form Factor USB Appendix F. Features and specifications Ports Trademarks Computer cover Computer display Computer keyboard Index Index Problems 117 Page If your product is not working correctly Do not Return IT to the Store New World. 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