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Lenovo 06472BU manual Troubleshooting, Sleep or hibernation problems

Models: 06472BU

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Chapter 5. Troubleshooting

Sleep or hibernation problems

The computer enters sleep	• If the processor overheats, the computer automatically
mode unexpectedly.	enters sleep mode to allow the computer to cool and to
	protect the processor and other internal components.
	Check the settings for sleep mode.
The computer enters sleep	• Make sure that:
mode immediately after	- The battery is charged.
Power-on self-test (POST).	- The operating temperature is within the acceptable
	- The operating temperature is within the acceptable
	range. See “Appendix B. Use, and care
	Information” on page 58.

Note: If the battery is charged and the temperature is within range, have the computer serviced.

Page 55

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Lenovo 06472BU Troubleshooting, Sleep or hibernation problems, If the processor overheats, the computer automatically

Contents

User Guide Lenovo IdeaPad S10-3First Edition November Copyright Lenovo Dear user Explanation of hard disk capacity II. A portion of the hard disk space is used for specific purposes Page Appendix A. Getting help and ContentsChapter 4. OneKey Rescue Chapter 6. Upgrading andAppendix C. Lenovo limited ContentsAppendix F. Features and specificationsDanger Important safety informationImportant safety information „ Read this firstDanger Important safety informationUnpack Inspect the covers of the computer and the AC adapter, especially parts with the following labels attached for any crack or damageDanger Important safety informationWorking place Do NOT use the computer in humid places such as a bathroomDanger Important safety informationCorrect usage procedures Use ONLY the power cord, power adapter and battery pack shipped with the computer. Never use these devices with another productDo NOT wrap the power cord around the power adapter or other objects Important safety informationKeep the covers closed whenever the computer is plugged in Important safety informationService and upgrades viiiTop view Chapter 1. Getting to know your computerantennas select Wireless moduleChapter 1. Getting to know your computer Quick Start button One-piece touchpadUse this switch to turn on/off the wireless radio of all AC powerwireless device switchLanyard hole Right-side viewChapter 1. Getting to know your computer USB portChapter 1. Getting to know your computer Bottom viewChapter 1. Getting to know your computer Battery latch - manual SpeakersBattery pack SIM card slot select models only Battery latch„ Read the manuals Chapter 2. Learning the basics„ Connect to the power Install the battery packChapter 2. Learning the basics „ Configure the operating system„ Turn on the computer „ Putting your computer into sleep state or shutting it downChapter 2. Learning the basics „ Shutting down your computerChapter 2. Learning the basics Using AC adapter and battery„ Checking battery status „ Charging the batteryChapter 2. Learning the basics „ Removing the battery packChapter 2. Learning the basics „ Handling the batteryBottom left area Using the touchpadChapter 2. Learning the basics One-piece touchpad„ Function key combinations Using the keyboardChapter 2. Learning the basics Turn on/off the LCD screen Chapter 2. Learning the basicsChapter 2. Learning the basics Special buttonsNote For details, see “OneKey Rescue system” on page Chapter 2. Learning the basicsOneKey Rescue system button Quick Start buttonWireless communication indicator System status indicatorsCaps lock indicator Power status indicator Battery status indicator Hard disk drive indicatorSecuring your computer „ Using VeriFaceChapter 2. Learning the basics screen in BIOS Setup Utility „ Using passwordsChapter 2. Learning the basics „ Using memory cards not supplied Connecting external devicesChapter 2. Learning the basics „ Removing a memory card „ Inserting a memory cardChapter 2. Learning the basics Chapter 2. Learning the basics „ Connecting a universal serial bus USB device„ Connecting a Bluetooth enabled device select models only Enabling Bluetooth communications on your computerselect models only Using Lenovo Quick StartChapter 2. Learning the basics To launch Lenovo Quick Start, do the following Turn off the computer „ Starting Lenovo Quick Start„ Exiting Lenovo Quick Start Chapter 2. Learning the basicsWired connection Chapter 3. Using the InternetCable „ Software configurationChapter 3. Using the Internet „ Hardware connectionWiMAX Wireless connectionChapter 3. Using the Internet Wi-FiSoftware configuration „ Using Wi-Fi/WiMax select models onlyChapter 3. Using the Internet Enabling wireless connectionChapter 3. Using the Internet „ Using Mobile Broadband select models onlyInserting the SIM card Chapter 3. Using the InternetTo insert the SIM card Removing the SIM card Chapter 3. Using the InternetOneKey Rescue system Chapter 4. OneKey Rescue system„ Introduction For more instructions, see the help file of Lenovo OneKey Recovery „ Using Lenovo OneKey Recovery Within Windows operating systemChapter 4. OneKey Rescue system Chapter 4. OneKey Rescue system „ Using Lenovo OneKey Rescue system Without Windows operating systemFrequently asked questions Chapter 5. TroubleshootingHow can I install the device drivers? Chapter 5. TroubleshootingWhere are the recovery discs? Where can I find warranty information?When do I need to restore the system to the factory status? Chapter 5. TroubleshootingChapter 5. Troubleshooting TroubleshootingDisplay problems A Password problem Chapter 5. TroubleshootingYour screen saver or power management may be Sleep or hibernation problems Chapter 5. TroubleshootingIf the processor overheats, the computer automatically The computer does not return from sleep mode and does not work Chapter 5. TroubleshootingThe screen is unreadable or Chapter 5. TroubleshootingComputer screen problems The screen is blankA hard disk drive problem Chapter 5. TroubleshootingSound problems Battery problemsOther problems Chapter 5. TroubleshootingA startup problem OneKey Rescue system problemsDo not connect or disconnect any external device Chapter 5. TroubleshootingReplacing the battery Chapter 6. Upgrading and replacing devices„ To replace the battery 5 Slide the manual battery latch to the locked position 4 Install a fully charged batteryChapter 6. Upgrading and replacing devices Chapter 6. Upgrading and replacing devices Replacing memory5 Remove the Hard disk/Memory/Mini PCI Express Card slot compartment cover Chapter 6. Upgrading and replacing devices7 Insert the notched end of the DIMM into the socket Chapter 6. Upgrading and replacing devicesChapter 6. Upgrading and replacing devices To make sure that the SO-DIMM is installed correctly, do as followsAppendix A. Getting help and service Getting help on the Web Appendix A. Getting help and serviceCalling the customer support center The following items are not covered Appendix A. Getting help and serviceMachine Type and Model Appendix A. Getting help and serviceGetting help around the world Lenovo warranty service telephone numbersAppendix A. Getting help and service Warranty Service Telephone Numbers„ Be careful about where and how you work Appendix B. Use, and care InformationCaring your computer Appendix B. Use, and care Information „ Notice of static-electricity„ Carry your computer properly „ Be gentle with your computerAppendix B. Use, and care Information „ Handle storage media and drives properly „ For outdoor useAppendix B. Use, and care Information Appendix B. Use, and care Information „ Data safety„ Take care in setting passwords „ Other important tipsDo not modify or tape the latches to keep the display open or closed Appendix B. Use, and care Information„ Ergonomic information Accessibility and comfortAppendix B. Use, and care Information „ Questions about vision? „ What if you are traveling?Appendix B. Use, and care Information „ General tips for maintenance MaintenanceAppendix B. Use, and care Information Appendix B. Use, and care Information Use or schedule System Restore to take a system snapshot periodicallyAppendix B. Use, and care Information „ Cleaning the cover of your computerAppendix B. Use, and care Information „ Cleaning your computer keyboardAppendix B. Use, and care Information „ Cleaning your computer display„ What this warranty covers Appendix C. Lenovo limited warranty„ What your service provider will do to correct problems „ How to obtain warranty serviceAppendix C. Lenovo limited warranty information.” Appendix C. Lenovo limited warrantyAppendix C. Lenovo limited warranty „ Replacement of a product or part„ Your additional responsibilities Appendix C. Lenovo limited warranty„ Use of personal information Appendix C. Lenovo limited warranty „ What this warranty does not cover„ Limitation of liability Appendix C. Lenovo limited warrantyAppendix C. Lenovo limited warranty „ Dispute resolution„ Other rights Appendix C. Lenovo limited warranty„ European Economic Area EEA Posta Kodu Tel Fax Appendix C. Lenovo limited warranty„ Lenovo Turkey address LENOVO TECHNOLOGY B.V. TURKIYE ISTANBUL SUBESIAppendix C. Lenovo limited warranty Warranty informationAppendix C. Lenovo limited warranty „ Types of warranty service1 Customer Replaceable Unit “CRU” Service 3 Courier or Depot Service Appendix C. Lenovo limited warranty2 On-site Service Under On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service centerproduct as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise Appendix C. Lenovo limited warranty5 Product Exchange Service Appendix D. Customer replaceable units CRUs Your computer contains the following types of internal CRUs Appendix D. Customer replaceable units CRUsLenovo United States, Inc 1009 Think Place - Building One Appendix E. NoticesMorrisville, NC U.S.A Attention Lenovo Director of Licensing Appendix E. Notices Appendix E. Notices „ Export classification noticeAppendix E. Notices ENERGY STAR model informationAppendix E. Notices Table 1. ENERGY STAR power-management features, by operating systemWindows „ Wireless interoperability Wireless related informationAppendix E. Notices Appendix E. Notices „ Usage environment and your healthAppendix E. Notices „ Safety information related to Mobile BroadbandAppendix E. Notices 3 Use of mobile devices on board aircraft is explicitly prohibited by many airlines companies, especially during take-off and landing. The built-in Mobile Broadband module on your computer is a low-power radio transceiver. When it is turned on, it intermittently receives and transmits radio frequency RF energy which could cause interference with the operation of the airplane communication or navigation system. Refer to rules or regulations of your airline company for Mobile Broadband use. Never enable Mobile Broadband feature on your computer unless you are explicitly permitted to do soAppendix E. Notices „ Products with television tuner options installed„ Note to CATV system installer TV tuner informationAppendix E. Notices Ground clamp Antenna lead-in wireElectronic service equipment „ Example of antenna groundingThe following notice applies to all countries and regions Appendix E. NoticesDanger „ Federal Communications Commission FCC Statement Electronic emissions noticesAppendix E. Notices Appendix E. Notices „ Industry Canada Class B Emission Compliance Statement„ German Class B Compliance Statement „ Avis de conformité à la réglementation d’Industrie CanadaAppendix E. Notices Deutschland Appendix E. NoticesAppendix E. Notices „ European Union Compliance Statement Class B Compliance„ Japanese VCCI Class B Statement „ Lenovo Product Service InformationAppendix E. Notices „ Korea Class B „ Japan Compliance Statement for Power line HarmonicsAppendix E. Notices „ General recycling statement Türkiye EEE Yönetmeliğine Uygunluk BeyanıWEEE and recycling statements Turkish statement of complianceAppendix E. Notices EU WEEE statements„ Collecting and Recycling a Disused Lenovo Computer or Monitor Japan recycling statementsAppendix E. Notices „ Disposing of a Lenovo Computer Components „ Disposing a Disused Battery Pack from Lenovo Notebook ComputersAppendix E. Notices Notice for users in the U.S.A Notice on deleting data from your hard diskAppendix E. Notices Appendix E. Notices Format your hard disk, using the software for initializing itSystem Appendix F. Features and specificationsModel Name IdeaPad S10-3 Form FactorAudio Appendix F. Features and specificationsI/O Ports CommunicationTrademarks Help and service IndexUsing ConnectingIndex Handling IndexAntennas Page LENOVO If your product is not working correctlyDO NOT RETURN IT TO THE STORE Lenovo China P/N 147003021 Printed in China New World. New Thinking.TM

Sleep or hibernation problems

• If the processor overheats, the computer automatically