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Lenovo 06472BU Troubleshooting, The computer does not return from sleep mode and does not work

Models: 06472BU

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The computer does not return from sleep mode and does not work.

Chapter 5. Troubleshooting

The critical low-battery error message appears, and the computer immediately turns off.

The computer does not return from sleep mode and does not work.

•The battery power is getting low. Connect the AC adapter to the computer, or replace the battery with a fully charged one.

•If the computer does not return from sleep mode, it may have entered hibernation mode automatically because the battery is depleted. Check the power indicator.

•If your computer is in sleep mode connect the AC adapter to the computer, then press any key or the power button.

•If your computer is in hibernation mode or power-off state. Connect the AC adapter to the computer, then press the power button to resume operation.

Note: If the system still does not return from sleep mode, your system has stopped responding, and you cannot turn off the computer, reset the computer. However, unsaved data may be lost. To reset the computer, press and hold the power button for 4 seconds or more. If the computer is still not reset, remove the AC adapter and the battery.

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Lenovo 06472BU manual Troubleshooting, The computer does not return from sleep mode and does not work

Contents

Lenovo IdeaPad S10-3 User GuideFirst Edition November Copyright Lenovo Dear user Explanation of hard disk capacity II. A portion of the hard disk space is used for specific purposes Page Contents Chapter 4. OneKey RescueChapter 6. Upgrading and Appendix A. Getting help andContents Appendix F. Features andspecifications Appendix C. Lenovo limitedImportant safety information Important safety information„ Read this first DangerImportant safety information UnpackInspect the covers of the computer and the AC adapter, especially parts with the following labels attached for any crack or damage DangerImportant safety information Working placeDo NOT use the computer in humid places such as a bathroom DangerImportant safety information Correct usage proceduresUse ONLY the power cord, power adapter and battery pack shipped with the computer. Never use these devices with another product DangerImportant safety information Do NOT wrap the power cord around the power adapter or other objectsImportant safety information Service and upgradesviii Keep the covers closed whenever the computer is plugged inChapter 1. Getting to know your computer Top viewWireless module Chapter 1. Getting to know your computerQuick Start button One-piece touchpad antennas selectAC power wireless deviceswitch Use this switch to turn on/off the wireless radio of allRight-side view Chapter 1. Getting to know your computerUSB port Lanyard holeBottom view Chapter 1. Getting to know your computerBattery latch - manual Speakers Battery pack SIM card slot select models onlyBattery latch Chapter 1. Getting to know your computerChapter 2. Learning the basics „ Connect to the powerInstall the battery pack „ Read the manuals„ Configure the operating system „ Turn on the computer„ Putting your computer into sleep state or shutting it down Chapter 2. Learning the basics„ Shutting down your computer Chapter 2. Learning the basicsUsing AC adapter and battery „ Checking battery status„ Charging the battery Chapter 2. Learning the basics„ Removing the battery pack Chapter 2. Learning the basics„ Handling the battery Chapter 2. Learning the basicsUsing the touchpad Chapter 2. Learning the basicsOne-piece touchpad Bottom left areaChapter 2. Learning the basics Using the keyboard„ Function key combinations Chapter 2. Learning the basics Turn on/off the LCD screenSpecial buttons Chapter 2. Learning the basicsChapter 2. Learning the basics OneKey Rescue system buttonQuick Start button Note For details, see “OneKey Rescue system” on pageSystem status indicators Caps lock indicator Power status indicator Battery status indicatorHard disk drive indicator Wireless communication indicatorChapter 2. Learning the basics „ Using VeriFaceSecuring your computer Chapter 2. Learning the basics „ Using passwordsscreen in BIOS Setup Utility Chapter 2. Learning the basics Connecting external devices„ Using memory cards not supplied Chapter 2. Learning the basics „ Inserting a memory card„ Removing a memory card „ Connecting a universal serial bus USB device „ Connecting a Bluetooth enabled device select models onlyEnabling Bluetooth communications on your computer Chapter 2. Learning the basicsChapter 2. Learning the basics Using Lenovo Quick Startselect models only „ Starting Lenovo Quick Start „ Exiting Lenovo Quick StartChapter 2. Learning the basics To launch Lenovo Quick Start, do the following Turn off the computerChapter 3. Using the Internet Wired connection„ Software configuration Chapter 3. Using the Internet„ Hardware connection CableWireless connection Chapter 3. Using the InternetWi-Fi WiMAX„ Using Wi-Fi/WiMax select models only Chapter 3. Using the InternetEnabling wireless connection Software configuration„ Using Mobile Broadband select models only Chapter 3. Using the InternetTo insert the SIM card Chapter 3. Using the InternetInserting the SIM card Chapter 3. Using the Internet Removing the SIM card„ Introduction Chapter 4. OneKey Rescue systemOneKey Rescue system Chapter 4. OneKey Rescue system „ Using Lenovo OneKey Recovery Within Windows operating systemFor more instructions, see the help file of Lenovo OneKey Recovery „ Using Lenovo OneKey Rescue system Without Windows operating system Chapter 4. OneKey Rescue systemChapter 5. Troubleshooting Frequently asked questionsChapter 5. Troubleshooting Where are the recovery discs?Where can I find warranty information? How can I install the device drivers?Chapter 5. Troubleshooting When do I need to restore the system to the factory status?Display problems TroubleshootingChapter 5. Troubleshooting Your screen saver or power management may be Chapter 5. TroubleshootingA Password problem If the processor overheats, the computer automatically Chapter 5. TroubleshootingSleep or hibernation problems Chapter 5. Troubleshooting The computer does not return from sleep mode and does not workChapter 5. Troubleshooting Computer screen problemsThe screen is blank The screen is unreadable orChapter 5. Troubleshooting Sound problemsBattery problems A hard disk drive problemChapter 5. Troubleshooting A startup problemOneKey Rescue system problems Other problemsChapter 5. Troubleshooting Do not connect or disconnect any external device„ To replace the battery Chapter 6. Upgrading and replacing devicesReplacing the battery Chapter 6. Upgrading and replacing devices 4 Install a fully charged battery5 Slide the manual battery latch to the locked position Replacing memory Chapter 6. Upgrading and replacing devicesChapter 6. Upgrading and replacing devices 5 Remove the Hard disk/Memory/Mini PCI Express Card slot compartment coverChapter 6. Upgrading and replacing devices 7 Insert the notched end of the DIMM into the socketTo make sure that the SO-DIMM is installed correctly, do as follows Chapter 6. Upgrading and replacing devicesAppendix A. Getting help and service Calling the customer support center Appendix A. Getting help and serviceGetting help on the Web Appendix A. Getting help and service The following items are not coveredAppendix A. Getting help and service Machine Type and ModelLenovo warranty service telephone numbers Appendix A. Getting help and serviceWarranty Service Telephone Numbers Getting help around the worldCaring your computer Appendix B. Use, and care Information„ Be careful about where and how you work „ Notice of static-electricity Appendix B. Use, and care InformationAppendix B. Use, and care Information „ Be gentle with your computer„ Carry your computer properly Appendix B. Use, and care Information „ For outdoor use„ Handle storage media and drives properly „ Data safety „ Take care in setting passwords„ Other important tips Appendix B. Use, and care InformationAppendix B. Use, and care Information Do not modify or tape the latches to keep the display open or closedAppendix B. Use, and care Information Accessibility and comfort„ Ergonomic information Appendix B. Use, and care Information „ What if you are traveling?„ Questions about vision? Appendix B. Use, and care Information Maintenance„ General tips for maintenance Use or schedule System Restore to take a system snapshot periodically Appendix B. Use, and care Information„ Cleaning the cover of your computer Appendix B. Use, and care Information„ Cleaning your computer keyboard Appendix B. Use, and care Information„ Cleaning your computer display Appendix B. Use, and care InformationAppendix C. Lenovo limited warranty „ What this warranty coversAppendix C. Lenovo limited warranty „ How to obtain warranty service„ What your service provider will do to correct problems Appendix C. Lenovo limited warranty information.”„ Replacement of a product or part Appendix C. Lenovo limited warranty„ Use of personal information Appendix C. Lenovo limited warranty„ Your additional responsibilities „ What this warranty does not cover Appendix C. Lenovo limited warrantyAppendix C. Lenovo limited warranty „ Limitation of liability„ Dispute resolution Appendix C. Lenovo limited warranty„ European Economic Area EEA Appendix C. Lenovo limited warranty„ Other rights Appendix C. Lenovo limited warranty „ Lenovo Turkey addressLENOVO TECHNOLOGY B.V. TURKIYE ISTANBUL SUBESI Posta Kodu Tel FaxWarranty information Appendix C. Lenovo limited warranty1 Customer Replaceable Unit “CRU” Service „ Types of warranty serviceAppendix C. Lenovo limited warranty Appendix C. Lenovo limited warranty 2 On-site ServiceUnder On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center 3 Courier or Depot Service5 Product Exchange Service Appendix C. Lenovo limited warrantyproduct as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise Appendix D. Customer replaceable units CRUs Appendix D. Customer replaceable units CRUs Your computer contains the following types of internal CRUsMorrisville, NC U.S.A Attention Lenovo Director of Licensing Appendix E. NoticesLenovo United States, Inc 1009 Think Place - Building One Appendix E. Notices „ Export classification notice Appendix E. NoticesENERGY STAR model information Appendix E. NoticesWindows Table 1. ENERGY STAR power-management features, by operating systemAppendix E. Notices Appendix E. Notices Wireless related information„ Wireless interoperability „ Usage environment and your health Appendix E. Notices„ Safety information related to Mobile Broadband Appendix E. Notices3 Use of mobile devices on board aircraft is explicitly prohibited by many airlines companies, especially during take-off and landing. The built-in Mobile Broadband module on your computer is a low-power radio transceiver. When it is turned on, it intermittently receives and transmits radio frequency RF energy which could cause interference with the operation of the airplane communication or navigation system. Refer to rules or regulations of your airline company for Mobile Broadband use. Never enable Mobile Broadband feature on your computer unless you are explicitly permitted to do so Appendix E. Notices„ Products with television tuner options installed „ Note to CATV system installerTV tuner information Appendix E. NoticesGround clamp Antenna lead-in wire Electronic service equipment„ Example of antenna grounding Appendix E. NoticesDanger Appendix E. NoticesThe following notice applies to all countries and regions Appendix E. Notices Electronic emissions notices„ Federal Communications Commission FCC Statement „ Industry Canada Class B Emission Compliance Statement Appendix E. NoticesAppendix E. Notices „ Avis de conformité à la réglementation d’Industrie Canada„ German Class B Compliance Statement Appendix E. Notices Deutschland„ European Union Compliance Statement Class B Compliance Appendix E. NoticesAppendix E. Notices „ Lenovo Product Service Information„ Japanese VCCI Class B Statement Appendix E. Notices „ Japan Compliance Statement for Power line Harmonics„ Korea Class B Türkiye EEE Yönetmeliğine Uygunluk Beyanı WEEE and recycling statementsTurkish statement of compliance „ General recycling statementEU WEEE statements Appendix E. NoticesAppendix E. Notices Japan recycling statements„ Collecting and Recycling a Disused Lenovo Computer or Monitor Appendix E. Notices „ Disposing a Disused Battery Pack from Lenovo Notebook Computers„ Disposing of a Lenovo Computer Components Appendix E. Notices Notice on deleting data from your hard diskNotice for users in the U.S.A Format your hard disk, using the software for initializing it Appendix E. NoticesAppendix F. Features and specifications Model Name IdeaPad S10-3Form Factor SystemAppendix F. Features and specifications I/O PortsCommunication AudioTrademarks Index UsingConnecting Help and serviceIndex Antennas IndexHandling Page DO NOT RETURN IT TO THE STORE If your product is not working correctlyLENOVO New World. New Thinking.TM Lenovo China P/N 147003021 Printed in China