Troubleshooting Startup problem, Other problems | Lenovo 06472BU

Chapter 5. Troubleshooting

A startup problem

The Microsoft® Windows	• Use the OneKey Rescue system to help solve or
operating system does not	identify your problem. For details on the OneKey
start.	Rescue system, see “Chapter 4. OneKey Rescue
	system” on page 33.

OneKey Rescue system problems

Backup cannot be made.	• You are not currently using a Windows operating
	system.
	• There is not enough space to store the backed up
	data. You will need to free more hard disk space on
	your system partition (C drive).
Fail to restore system	• The system partition, such as the partition size or the
partition to factory default.	drive capacity of C, has been modified.

Other problems

The computer does not	• To turn off your computer, press and hold the power
respond.	button for 4 seconds or more. If the computer still does
	not respond, remove the AC adapter and the battery.

The computer does not start from the desired device.

•Your computer might lock when it enters sleep mode during a communication operation.

•See the Boot menu of BIOS Setup Utility. Make sure that Boot Order in BIOS Setup Utility is set so that the computer starts from the device you want.

•Also make sure that the device from which the computer starts is enabled. In the Boot menu in BIOS Setup Utility, make sure that the device is included in the Boot Order list.

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Lenovo 06472BU manual Troubleshooting Startup problem, OneKey Rescue system problems, Other problems

Contents

Lenovo IdeaPad S10-3 First Edition November Copyright Lenovo Dear user Explanation of hard disk capacity Page Page Contents 114 Contents Appendix C. Lenovo limitedAppendix F. Features 112 „ Read this first Important safety informationImportant safety information Important safety information Unpack Important safety information Working place Important safety information Correct usage procedures Vii Important safety information Important safety information Service and upgrades Getting to know your computer Antennas select Wireless moduleGetting to know your computer Quick Start button One-piece touchpad Fan louvers Wireless deviceSwitch USB port Lanyard hole Right-side view Bottom view Spring loaded Getting to know your computer Battery latch manual SpeakersBattery pack SIM card slot select models only Battery latch „ Read the manuals „ Connect to the powerInstall the battery pack Learning the basics Putting your computer into sleep state „ Configure the operating system„ Turn on the computer Learning the basics „ Shutting down your computer „ Charging the battery Using AC adapter and battery„ Checking battery status „ Removing the battery pack „ Handling the battery Bottom right area Using the touchpadOne-piece touchpad Bottom left area „ Function key combinations Using the keyboard You can press Fn+F11 during computer startup to Special buttons Quick Start button Learning the basics OneKey Rescue system button Hard disk drive indicator System status indicators Securing your computer „ Using VeriFace „ Using passwords „ Using memory cards not supplied Connecting external devices „ Removing a memory card „ Inserting a memory card Enabling Bluetooth communications on your computer „ Connecting a universal serial bus USB device„ Connecting a Bluetooth enabled device select models only Select models only Using Lenovo Quick Start „ Exiting Lenovo Quick Start „ Starting Lenovo Quick Start Wired connection Using the Internet Cable „ Software configurationUsing the Internet „ Hardware connection Wi-Fi Wireless connection Hardware connection „ Using Wi-Fi/WiMax select models onlyEnabling wireless connection Software configuration „ Using Mobile Broadband select models only Inserting the SIM card Removing the SIM card „ Introduction OneKey Rescue systemOneKey Rescue system OneKey Rescue system OneKey Rescue system Frequently asked questions Troubleshooting Where are the recovery discs? Troubleshooting When do I need to restore the system to the factory status? Display problems Troubleshooting Computer is on Password problem Mode unexpectedly Troubleshooting Sleep or hibernation problems Troubleshooting Screen is blank Troubleshooting Computer screen problems Hard disk drive problem Troubleshooting Sound problemsBattery problems Other problems Troubleshooting Startup problemOneKey Rescue system problems Connected external Upgrading and replacing devices Replacing the battery„ To replace the battery Upgrading and replacing devices Replacing memory Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Appendix A. Getting help and service Getting help on the Web Appendix A. Getting help and service Appendix A. Getting help and service Appendix A. Getting help and service Getting help around the world Warranty Service Telephone Numbers Caring your computer „ Be careful about where and how you workAppendix B. Use, and care Information Appendix B. Use, and care Information „ Notice of static-electricity „ Carry your computer properly „ Be gentle with your computer „ Handle storage media and drives properly „ For outdoor use „ Other important tips „ Data safety„ Take care in setting passwords Appendix B. Use, and care Information „ Ergonomic information Accessibility and comfort „ Questions about vision? „ What if you are traveling? „ General tips for maintenance Maintenance Appendix B. Use, and care Information „ Cleaning the cover of your computer „ Cleaning your computer keyboard „ Cleaning your computer display „ What this warranty covers Appendix C. Lenovo limited warranty Appendix C. Lenovo limited warranty „ How to obtain warranty service„ What your service provider will do to correct problems Information „ Replacement of a product or part „ Use of personal information „ Your additional responsibilities „ What this warranty does not cover „ Limitation of liability „ Dispute resolution „ European Economic Area EEA „ Other rights Lenovo Technology B.V. Turkiye Istanbul Subesi „ Lenovo Turkey address Warranty information Customer Replaceable Unit CRU Service „ Types of warranty service Customer Carry-In or Mail-In Service Appendix C. Lenovo limited warranty On-site ServiceCourier or Depot Service Product Exchange Service Appendix D. Customer replaceable units CRUs Appendix D. Customer replaceable units CRUs Appendix E. Notices Appendix E. Notices „ Export classification notice Energy Star model information Windows „ Wireless interoperability Wireless related information „ Usage environment and your health „ Safety information related to Mobile Broadband Appendix E. Notices TV tuner information „ Products with television tuner options installed „ Example of antenna grounding Appendix E. Notices „ Federal Communications Commission FCC Statement Electronic emissions notices „ Industry Canada Class B Emission Compliance Statement „ German Class B Compliance Statement „ Avis de conformité à la réglementation d’Industrie Canada 102 „ European Union Compliance Statement Class B Compliance 104 „ Korea Class B „ Japan Compliance Statement for Power line Harmonics „ General recycling statement Weee and recycling statementsTurkish statement of compliance EU Weee statements Japan recycling statements 109 „ Disposing of a Lenovo Computer Components 110 111 System Appendix F. Features and specificationsModel Name IdeaPad S10-3 Form Factor USB Appendix F. Features and specifications Ports Trademarks Computer cover Computer display Computer keyboard Index Index Problems 117 Page If your product is not working correctly Do not Return IT to the Store New World. 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