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Lenovo
3000 V100
warranty
Getting help and service
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3000 V100
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Troubleshooting
Specification
FAQ
Errors without messages
Warranty
Solving computer problems
Setup
Replacing the battery
Take care in setting passwords
Cleaning your computer display
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Getting help and service
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Lenovo 3000 V100 Service and Troubleshooting Guide
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Contents
Lenovo 3000 Service and Troubleshooting Guide
Page
Lenovo 3000 Service and Troubleshooting Guide
Page
Contents
Iv Lenovo 3000 V100 Service and Troubleshooting Guide
Read first
Vi Lenovo 3000 V100 Service and Troubleshooting Guide
Finding information
This guide and other publications
Finding information with the Lenovo Care button
Important tips Be careful about where and how you work
Caring for your computer
Be gentle with your computer
Carry your computer properly
Take care in setting passwords
Caring for your computer
Handle storage media and drives properly
Cleaning the cover of your computer
Cleaning your computer keyboard
Cleaning your computer display
Care for the fingerprint reader
Solving computer problems
What are the main hardware features of my new computer?
Frequently asked questions
How can I prevent problems with my computer?
My computer is not operating properly
Where can I find warranty information?
How can I contact the Customer Support Center?
Troubleshooting
Solving computer problems
Diagnosing problems
Error messages
Setup
CPU ID
Errors without messages
Password problem
Keyboard problems
Standby or hibernation problems
Solving computer problems
Computer screen problems
Battery problems
Click Advanced
Fingerprint authentication problem
Hard disk drive problem
Startup problem
Other problems
Solving computer problems
Solving computer problems
Recovery options
Using Rescue and Recovery
Restoring factory contents
Recovery options
Recovering data
Replacing the battery
Upgrading and replacing devices
Replacing the battery
Upgrading the hard disk drive
Upgrading the hard disk drive
Handling a hard disk drive
Upgrading the hard disk drive
Replacing memory
Replacing memory
Replacing memory
Replacing memory
Getting help and service
Getting help and service
Getting help on the Web Calling the Customer Support Center
Getting help and service
FRU
Getting help around the world
Getting help and service
Warranty Period
Appendix A. Warranty information
Warranty Information
Types of Warranty Service
Courier or Depot Service
Customer Replaceable Unit ″CRU″ Service
On-site Service
Customer Carry-In or Mail-In Service
Worldwide telephone list
Country or Region Telephone Number
Country or Region Telephone Number
Country or Region Telephone Number
Country or Region Telephone Number
Appendix B. Customer Replaceable Units CRUs
Lenovo 3000 V100 Service and Troubleshooting Guide
Appendix C. Features and Specifications
Features
Features
Specifications
Specifications
Battery pack
Battery life
Specifications
Appendix D. Notices
Television output notice
Electronic emissions notices
Federal Communications Commission FCC Statement
Industry Canada Class B emission compliance statement
Avis de conformité à la réglementation d’Industrie Canada
European Union EMC Directive conformance statement
Important information for the European Directive 2002/96/EC
IBM Lotus Software Offer
U. S. Or Canada
Latin American Countries
European Countries
Trademarks
Asia Pacific Countries
Lenovo 3000 V100 Service and Troubleshooting Guide
Index
Lenovo 3000 V100 Service and Troubleshooting Guide
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Part Number 42T8063
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