Solving computer problems | Lenovo 3000 V100 manual

Chapter 3. Solving computer problems

Frequently asked questions . . .	. . .		. 8	Standby or hibernation problems . .	.	. 14
Diagnosing problems	. .	.	10	Computer screen problems . . . .	.	.	16
Troubleshooting . . . . . . . . . . . 10				Battery problems	.	.	17
Error messages	. .	.	10	A hard disk drive problem . . . .	.	.	18
Errors without messages . . . .	. .	.	13	A startup problem	.	.	18
A password problem	. .	. 14		A fingerprint authentication problem.	.	. 18
Keyboard problems	. .	.	14	Other problems	.	.	18

Note: See Access Help if your system is running and Access Help is accessible. This chapter presents information for use when Access Help is inaccessible.

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Lenovo 3000 V100 warranty Solving computer problems

Contents

Lenovo 3000 Service and Troubleshooting Guide Page Lenovo 3000 Service and Troubleshooting Guide Page Contents Iv Lenovo 3000 V100 Service and Troubleshooting Guide Read first Vi Lenovo 3000 V100 Service and Troubleshooting Guide This guide and other publications Finding information Finding information with the Lenovo Care button Important tips Be careful about where and how you work Caring for your computerBe gentle with your computer Handle storage media and drives properly Take care in setting passwordsCaring for your computer Carry your computer properly Cleaning your computer keyboard Cleaning the cover of your computer Care for the fingerprint reader Cleaning your computer display Solving computer problems My computer is not operating properly Frequently asked questionsHow can I prevent problems with my computer? What are the main hardware features of my new computer? How can I contact the Customer Support Center? Where can I find warranty information? Error messages Solving computer problemsDiagnosing problems Troubleshooting Setup CPU ID Errors without messages Password problem Keyboard problemsStandby or hibernation problems Solving computer problems Computer screen problems Click Advanced Battery problems Other problems Hard disk drive problemStartup problem Fingerprint authentication problem Solving computer problems Solving computer problems Recovery options Using Rescue and RecoveryRestoring factory contents Recovering data Recovery options Upgrading and replacing devices Replacing the battery Upgrading the hard disk drive Replacing the battery Handling a hard disk drive Upgrading the hard disk drive Upgrading the hard disk drive Replacing memory Replacing memory Replacing memory Replacing memory Getting help and service Getting help and serviceGetting help on the Web Calling the Customer Support Center FRU Getting help and service Getting help around the world Getting help and service Types of Warranty Service Appendix A. Warranty informationWarranty Information Warranty Period Customer Carry-In or Mail-In Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service Courier or Depot Service Country or Region Telephone Number Worldwide telephone list Country or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Appendix B. Customer Replaceable Units CRUs Lenovo 3000 V100 Service and Troubleshooting Guide Features Appendix C. Features and Specifications Specifications Features Specifications Battery packBattery life Specifications Appendix D. Notices Television output notice Electronic emissions noticesFederal Communications Commission FCC Statement Industry Canada Class B emission compliance statement Avis de conformité à la réglementation d’Industrie CanadaEuropean Union EMC Directive conformance statement Important information for the European Directive 2002/96/EC IBM Lotus Software Offer U. S. Or Canada Latin American CountriesEuropean Countries Asia Pacific Countries Trademarks Lenovo 3000 V100 Service and Troubleshooting Guide Index Lenovo 3000 V100 Service and Troubleshooting Guide Page Part Number 42T8063