Finding information with the Lenovo Care button | Lenovo 3000 V100

Finding information with the Lenovo Care button

The Lenovo Care button can help you in many situations when your computer is working normally, and even when it is not. Press the Lenovo Care button to open the Lenovo Care and get access to informative illustrations and easy-to-follow instructions for getting started and staying productive.

You can also use the Lenovo Care button to interrupt the startup sequence of your computer and start the Rescue and Recovery™ workspace, which runs independently of the Windows operating system and is hidden from it.

2Lenovo 3000 V100 Service and Troubleshooting Guide

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Lenovo 3000 V100 warranty Finding information with the Lenovo Care button

Contents

Lenovo 3000 Service and Troubleshooting Guide Page Lenovo 3000 Service and Troubleshooting Guide Page Contents Iv Lenovo 3000 V100 Service and Troubleshooting Guide Read first Vi Lenovo 3000 V100 Service and Troubleshooting Guide Finding information This guide and other publications Finding information with the Lenovo Care button Caring for your computer Important tips Be careful about where and how you workBe gentle with your computer Carry your computer properly Take care in setting passwordsCaring for your computer Handle storage media and drives properly Cleaning the cover of your computer Cleaning your computer keyboard Cleaning your computer display Care for the fingerprint reader Solving computer problems What are the main hardware features of my new computer? Frequently asked questionsHow can I prevent problems with my computer? My computer is not operating properly Where can I find warranty information? How can I contact the Customer Support Center? Troubleshooting Solving computer problemsDiagnosing problems Error messages Setup CPU ID Errors without messages Keyboard problems Password problemStandby or hibernation problems Solving computer problems Computer screen problems Battery problems Click Advanced Fingerprint authentication problem Hard disk drive problemStartup problem Other problems Solving computer problems Solving computer problems Using Rescue and Recovery Recovery optionsRestoring factory contents Recovery options Recovering data Replacing the battery Upgrading and replacing devices Replacing the battery Upgrading the hard disk drive Upgrading the hard disk drive Handling a hard disk drive Upgrading the hard disk drive Replacing memory Replacing memory Replacing memory Replacing memory Getting help and service Getting help and serviceGetting help on the Web Calling the Customer Support Center Getting help and service FRU Getting help around the world Getting help and service Warranty Period Appendix A. Warranty informationWarranty Information Types of Warranty Service Courier or Depot Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service Customer Carry-In or Mail-In Service Worldwide telephone list Country or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Appendix B. Customer Replaceable Units CRUs Lenovo 3000 V100 Service and Troubleshooting Guide Appendix C. Features and Specifications Features Features Specifications Battery pack SpecificationsBattery life Specifications Appendix D. Notices Electronic emissions notices Television output noticeFederal Communications Commission FCC Statement Avis de conformité à la réglementation d’Industrie Canada Industry Canada Class B emission compliance statementEuropean Union EMC Directive conformance statement Important information for the European Directive 2002/96/EC IBM Lotus Software Offer Latin American Countries U. S. Or CanadaEuropean Countries Trademarks Asia Pacific Countries Lenovo 3000 V100 Service and Troubleshooting Guide Index Lenovo 3000 V100 Service and Troubleshooting Guide Page Part Number 42T8063