Getting support, Before you contact Lenovo

Chapter 10. Getting support

This chapter provides information about getting help and support from Lenovo.

•“Before you contact Lenovo” on page 143

•“Getting help and service” on page 144

•“Purchasing additional services” on page 145

Before you contact Lenovo

Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Web site.

Registering your computer

If your computer is installed with the Windows 7 operating system, register your computer with Lenovo at http://www.lenovo.com/register. For more information, see “Registering your computer” on page 21.

If your system is installed with the Windows 8 operating system, click Lenovo Support from the Start screen. Click Registration. Then follow onscreen instructions.

Downloading system updates

Downloading updated software might resolve problems you experience with your computer.

To download updated software, go to the following Web site and follow the instructions on the screen: http://www.lenovo.com/support

Recording information

Before you talk to a Lenovo representative, record the following important information about your computer.

Recording problem symptoms and details

Collect the answers to the questions below before you call for help. Then, you will be able to get help as quickly as possible.

•What is the problem? Is it continuous or intermittent?

•Is there an error message? What is the error code, if any?

•What operating system are you using? Which version?

•Which software programs were running at the time of the problem?

•Can the problem be reproduced? If so, how?

Recording system information

The serial number label is on the bottom of your computer. Record the machine type and the serial number.

•What is the name of your Lenovo product?

•What is the machine type?

•What is the serial number?

143

3484BGU, 627156U, 32605TS, E535, E530c specifications

Lenovo has long been known for its reliable and performance-oriented laptops, and the E530c series is no exception. The E530c, along with model variants like the 32605TS, E430, 627156U, and 3484BGU, caters to the needs of both business and personal users, striking a balance between affordability and functionality.

The Lenovo E530c, a part of the ThinkPad series, features a robust design and a range of configurations, making it suitable for various professional environments. Its sleek chassis, reinforced with durable materials, ensures that it can endure the rigors of daily use while maintaining a professional appearance.

When it comes to performance, the E530c series is equipped with Intel processors, providing users with the right power for multitasking and demanding applications. The Intel Core i5 options available in the lineup deliver improved performance compared to previous generations, allowing users to run their applications swiftly. Additionally, the laptops often come with ample RAM and storage configurations, meaning users can benefit from fast boot times and quick access to files and software.

One of the standout features of the E530c is its exceptional display. The model typically showcases a 15.6-inch HD or HD+ display, providing sharp visuals and vibrant colors. This feature is especially beneficial for professionals who require clarity for their work, whether it's for presentations or detailed design tasks.

The E530c and its variants are also designed with connectivity in mind. With multiple USB ports, including USB 3.0 for faster data transfer, HDMI for external displays, and Ethernet for stable internet connections, users can easily connect a range of peripherals. The inclusion of Bluetooth technology further enhances connectivity options, allowing for seamless integration with wireless devices.

Battery life stands out as another critical aspect, with the E530c providing efficient energy management to keep users productive throughout the day. The laptops are designed to give several hours of continuous use, supported by Lenovo's power management technology.

Security features also play a pivotal role in the E530c and its variants, with options for fingerprint readers and trusted platform modules (TPM) to safeguard sensitive information, making them ideal for business environments.

In summary, the Lenovo E530c, along with its variants like the 32605TS, E430, 627156U, and 3484BGU, presents a powerful combination of performance, durability, and versatility. Whether for business or personal use, these laptops prove to be a dependable choice for users seeking a balance of power and functionality in their computing devices.

Lenovo 627156U, 32605TS, 3484BGU, E435, E430, E530c Getting support, Before you contact Lenovo

Models: 3484BGU 627156U 32605TS E535 E530c E530 E430 E435