Getting help and service

If you need help, service, technical assistance, or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer. That documentation includes printed books, online books, readme files, and help files. In addition, information about Lenovo products is available on the World Wide Web.

Microsoft Service Packs are the latest software source for Windows product updates. They are available through Web download (connection charges might apply) or through disc. For more specific information and links, go to http://www.microsoft.com. Lenovo offers technical assistance with installation of, or questions related to, Service Packs for your Lenovo-preloaded Microsoft Windows product. For information, contact the Customer Support Center.

Using diagnostic programs

Many computer problems can be solved without outside assistance. If you experience a problem with your computer, the first place to start is the troubleshooting information of your computer documentation. If you suspect a software problem, see the documentation, including readme files and help information systems, that comes with the operating system or program.

ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify hardware problems. See “Diagnosing problems” on page 121 for instructions on using the diagnostic programs.

The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. You can get the latest technical information and download device drivers and updates from the Lenovo Web site at http://www.lenovo.com/support.

Lenovo Support Web site

Technical support information is available on the Lenovo Support Web site at:

http://www.lenovo.com/support

This Web site is updated with the latest support information such as the following:

•Drivers and software

•Diagnostic solutions

•Product and service warranty

•Product and parts details

•User guides and manuals

•Knowledge base and frequently asked questions

Calling Lenovo

If you have tried to correct the problem yourself and still need help, during the warranty period, you can get help and information by telephone through the Customer Support Center. The following services are available during the warranty period:

•Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.

144User Guide

Page 159 Page 161
Page 160
Image 160
Lenovo 32605TS, 3484BGU, E435 Getting help and service, Using diagnostic programs, Lenovo Support Web site, Calling Lenovo
Page 159 Page 161

3484BGU, 627156U, 32605TS, E535, E530c specifications

Lenovo has long been known for its reliable and performance-oriented laptops, and the E530c series is no exception. The E530c, along with model variants like the 32605TS, E430, 627156U, and 3484BGU, caters to the needs of both business and personal users, striking a balance between affordability and functionality.

The Lenovo E530c, a part of the ThinkPad series, features a robust design and a range of configurations, making it suitable for various professional environments. Its sleek chassis, reinforced with durable materials, ensures that it can endure the rigors of daily use while maintaining a professional appearance.

When it comes to performance, the E530c series is equipped with Intel processors, providing users with the right power for multitasking and demanding applications. The Intel Core i5 options available in the lineup deliver improved performance compared to previous generations, allowing users to run their applications swiftly. Additionally, the laptops often come with ample RAM and storage configurations, meaning users can benefit from fast boot times and quick access to files and software.

One of the standout features of the E530c is its exceptional display. The model typically showcases a 15.6-inch HD or HD+ display, providing sharp visuals and vibrant colors. This feature is especially beneficial for professionals who require clarity for their work, whether it's for presentations or detailed design tasks.

The E530c and its variants are also designed with connectivity in mind. With multiple USB ports, including USB 3.0 for faster data transfer, HDMI for external displays, and Ethernet for stable internet connections, users can easily connect a range of peripherals. The inclusion of Bluetooth technology further enhances connectivity options, allowing for seamless integration with wireless devices.

Battery life stands out as another critical aspect, with the E530c providing efficient energy management to keep users productive throughout the day. The laptops are designed to give several hours of continuous use, supported by Lenovo's power management technology.

Security features also play a pivotal role in the E530c and its variants, with options for fingerprint readers and trusted platform modules (TPM) to safeguard sensitive information, making them ideal for business environments.

In summary, the Lenovo E530c, along with its variants like the 32605TS, E430, 627156U, and 3484BGU, presents a powerful combination of performance, durability, and versatility. Whether for business or personal use, these laptops prove to be a dependable choice for users seeking a balance of power and functionality in their computing devices.
Top Page Image Contents