These items are not covered by the warranty:

•Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts

•Identification of software problem sources

•Configuration of BIOS as part of an installation or upgrade

•Changes, modifications, or upgrades to device drivers

•Installation and maintenance of network operating systems (NOS)

•Installation and maintenance of application programs

Refer to the Safety, Warranty, and Setup Guide that comes with your computer for information about your warranty type and duration. You must retain your proof of purchase to obtain warranty service.

For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support/phone or refer to the Safety, Warranty, and Setup Guide that comes with your computer.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

If possible, be at your computer when you call. Have the following information available:

•Machine type and model

•Serial numbers of your hardware products

•Description of the problem

•Exact wording of any error messages

•Hardware and software configuration information

Using other services

If you travel with your computer or relocate it to a country where your desktop or notebook computer machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service.

To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://support.lenovo.com, click Product & Service Warranty, and follow the instructions on the screen.

For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product, refer to the Microsoft Product Support Services Web site at http://support.microsoft.com/directory or you can contact the Customer Support Center. Some fees might apply.

Purchasing additional services

During and after the warranty period, you can purchase additional services, such as support for hardware, operating systems, and application programs; network setup and configuration services; upgraded or extended hardware repair services; and custom installation services. Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com

Chapter 11. Getting information, help, and service 113

Page 124 Page 126
Page 125
Image 125
Lenovo 3496, 3493DFU manual Using other services, Purchasing additional services
Page 124 Page 126

3493, 3496, 3493DFU specifications

The Lenovo 3493DFU, 3496, and 3493 are part of Lenovo's series of durable and reliable laptops designed for both personal and professional use. These models are particularly notable for their robust build quality, processing power, and array of features that cater to different user needs.

The Lenovo 3493DFU is equipped with an AMD processor, which provides efficient performance for multitasking and everyday computing tasks. It features a 15.6-inch HD display that offers vibrant colors and decent viewing angles. This model is designed with portability in mind, weighing around 5.6 pounds, making it easy to carry for users on the go. The Lenovo 3493DFU also includes a full-sized keyboard that enhances typing comfort and precision, ideal for long hours of work or study.

Meanwhile, the Lenovo 3496 is known for its impressive storage capabilities. With options for a solid-state drive (SSD) or a larger hard disk drive (HDD), users can choose the best fit according to their storage needs. The 3496 also features the latest USB ports, including USB 3.0, enabling faster data transfer and connection to a variety of peripherals. Its integrated graphics cater well to casual gamers and multimedia enthusiasts, ensuring a smooth experience with movies and videos.

On the other hand, the Lenovo 3493 is tailored more towards business users who require a reliable laptop for everyday tasks. It boasts an efficient Intel processor that balances power and battery life. The battery life is one of its standout features, allowing for extended use without requiring frequent recharging. This model also includes robust security features, such as a fingerprint reader and TPM (Trusted Platform Module), which enhance data protection and privacy.

All three models feature Lenovo’s innovative technologies, such as Lenovo Vantage, which simplifies system updates, device management, and access to support. These laptops are also outfitted with a range of connectivity options, including HDMI and RJ-45, which facilitate seamless connections to external displays and networks.

In summary, the Lenovo 3493DFU, 3496, and 3493 are versatile laptops that cater to various user requirements, whether for personal use, casual gaming, or professional tasks. With their strong performance, reliable build quality, and cutting-edge features, they represent great choices in Lenovo's laptop lineup.
Top Page Image Contents