Personal Cloud: Accessing Your LenovoEMC Personal Cloud From Anywhere in the World

Configuring Router Port Forwarding for Personal Cloud

In most cases, your ix4-300d Network Storage attempts to automatically configure your router. However, if it cannot, a message displays that your router is not configured for port forwarding, and you must manually configure your router to forward a specific port to your ix4-300d. Most routers refer to this as port forwarding, application access, or virtual server. It is recommended that you refer to your router's documentation for setting these values. When you set up port forwarding, you are allowing data to travel through your Personal Cloud between your ix4-300d and trusted devices.

When you have selected a port value to forward for Personal Cloud, click Settings on the Personal Cloud page, and enter your selected port number in the Personal Cloud settings dialog box. If you have more than one Personal Cloud, you can enter a range of port values for your Personal Clouds. The range of port values is 50500-50599. You must also port forward port 443 to enable https access to your ix4-300d.

Router Port Forwarding

Some routers have a UPnP option. If you have a UPnP router, enabling this option allows the ix4-300d software to automatically configure the correct forwarding ports. Otherwise, you must perform additional steps by manually enabling port forwarding on your home network router. Port forwarding allows invited users to connect remote computers or other ix4-300d devices outside of your local area network (LAN) as trusted devices to the Personal Cloud on your network.

Port forwarding must be configured for both the network router on which the Personal Cloud is configured, and any remote network from which trusted devices are accessing the Personal Cloud.

The following steps are generic router settings. If you have never logged into your router before, you must consult the manufacturer’s documentation to find specific details such as default IP address, default administrator account, and password.

1.Log in to your router by entering its IP address in the browser’s URL field from your computer. If prompted, enter administrator account name and password.

2.Navigate to the Port Forwarding configuration page. This is often related to Port Mapping, Application, Virtual Server, or Gaming configuration options.

3.Type in the desired application or service name. This is typically a blank or drop-down field where you can type or choose a user-specified application or service name for the port you are forwarding. Create a new entry with a value like “LenovoEMC Personal Cloud ” in this field.

4.Enter a port number for the Personal Cloud service in the range 50500-50599 in both the port start and port end fields. Port number 50500 is the default. It should not be necessary to change this value, but if you do, choose the next available port; for example, 50501. If you decide to choose a port in the higher range, note that the Media Server uses the same range of ports, numbering backwards from 50599.

5.Repeat the previous step, using port 443 to enable https communication with your ix4-300d.

6.Enter the IP address of your ix4-300d which contains the Personal Cloud. The IP address displays on the System Status page when you log into the device's web interface.

7.Save the changed settings.

8.Reboot the router if required.

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