Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support Center.

These services are available during the warranty period:

vProblem determination - Trained personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem.

vHardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

vEngineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) available that apply to your hardware.

These items are not covered by the warranty:

vReplacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts

vIdentification of software problem sources

vConfiguration of the BIOS as part of an installation or upgrade

vChanges, modifications, or upgrades to device drivers

vInstallation and maintenance of network operating systems (NOS)

vInstallation and maintenance of application programs

Refer to the safety and warranty information that is provided with your computer for a complete explanation of warranty terms. You must retain your proof of purchase to obtain warranty service.

For a list of service and support phone numbers for your country or region, go to http://www.lenovo.com/support and click Support phone list or refer to the safety and warranty information provided with your computer.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

If possible, be at your computer when you call. Have the following information available:

vMachine type and model

vSerial numbers of our hardware products

vDescription of the problem

vExact wording of any error messages

vHardware and software configuration information

Using other services

If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop, notebook, or server machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service.

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RD230 specifications

The Lenovo RD240 and RD230 are key players in the realm of enterprise-class servers, leveraging advanced technologies to deliver efficiency, reliability, and performance. These servers are designed to cater to the demands of small to medium-sized businesses, providing robust solutions for various workloads.

The Lenovo RD240 is a 2U rack server that features dual-socket support for Intel Xeon processors. This capability allows it to handle intensive computational tasks seamlessly, making it ideal for virtualized environments and database management. Equipped with up to 512GB of DDR3 memory, the RD240 ensures high memory bandwidth and reduced latency, improving overall system responsiveness.

In terms of storage, the RD240 supports a versatile range of options, with configurations allowing for up to twelve 3.5-inch hard drives or a combination of SSDs and HDDs. This flexibility enables businesses to tailor their storage solutions based on performance and capacity needs. Additionally, the server includes integrated RAID options, which enhance data protection and availability.

On the other hand, the RD230 is a compact 1U rack server that prioritizes space efficiency without compromising on performance. Like its larger counterpart, the RD230 supports dual Intel Xeon processors, but its design focuses on providing a more streamlined solution for environments with limited rack space. With support for up to 128GB of RAM, the RD230 can efficiently handle various applications, from web hosting to application serving.

Both servers are equipped with advanced management tools, such as the Lenovo XClarity Controller, which simplifies system monitoring and maintenance. This allows IT administrators to deploy updates, monitor hardware health, and manage resources with ease, leading to minimized downtime and optimized performance.

Furthermore, Lenovo places a strong emphasis on energy efficiency, ensuring that both the RD240 and RD230 have features like power management and cooling technologies. These innovations reduce their carbon footprint while lowering operating expenses, making them attractive choices for environmentally-conscious businesses.

In summary, the Lenovo RD240 and RD230 servers offer a blend of performance, flexibility, and efficient management, catering to the diverse needs of modern enterprises. With their robust features and reliable characteristics, they stand as dependable solutions for businesses looking to enhance their IT infrastructure while supporting future scalability.
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