Software problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91 to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom

Action

 

 

 

You suspect a software

1.

To determine whether the problem is caused by the software, make sure that:

problem.

 

v The server has the minimum memory that is needed to use the software. For

 

 

memory requirements, see the information that comes with the software. If

 

 

you have just installed an adapter or memory, the server might have a

 

 

memory-address conflict.

 

 

v The software is designed to operate on the server.

 

 

v Other software works on the server.

 

 

v The software works on another server.

 

2.

If you receive any error messages while you use the software, see the

 

 

information that comes with the software for a description of the messages and

 

 

suggested solutions to the problem.

 

3.

Contact the software vendor.

 

 

 

Universal Serial Bus (USB) port problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91 to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom

Action

 

 

 

A USB device does not work.

1.

Make sure that:

 

 

 

v The correct USB device driver is installed.

 

 

v The operating system supports USB devices.

 

 

v A standard PS/2 keyboard or mouse is not connected to the server. If it is, a

 

 

USB keyboard or mouse will not work during the POST.

 

2.

Make sure that the USB configuration optional devices are set correctly in the

 

 

Setup Utility program.

 

3.

If you are using a USB hub, disconnect the USB device from the hub and

 

 

connect it directly to the server.

 

 

 

Solving power problems

Power problems can be difficult to solve. For example, a short circuit can exist anywhere on any of the power distribution buses. Usually, a short circuit will cause the power subsystem to shut down because of an overcurrent condition. To diagnose a power problem, use the following general procedure:

1.Turn off the server and disconnect all ac power cords.

2.Check for loose cables in the power subsystem. Also check for short circuits, for example, if a loose screw is causing a short circuit on a circuit board.

Chapter 3. Diagnostics 23

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Lenovo RD230 manual Software problems, Universal Serial Bus USB port problems, Solving power problems
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RD230 specifications

The Lenovo RD240 and RD230 are key players in the realm of enterprise-class servers, leveraging advanced technologies to deliver efficiency, reliability, and performance. These servers are designed to cater to the demands of small to medium-sized businesses, providing robust solutions for various workloads.

The Lenovo RD240 is a 2U rack server that features dual-socket support for Intel Xeon processors. This capability allows it to handle intensive computational tasks seamlessly, making it ideal for virtualized environments and database management. Equipped with up to 512GB of DDR3 memory, the RD240 ensures high memory bandwidth and reduced latency, improving overall system responsiveness.

In terms of storage, the RD240 supports a versatile range of options, with configurations allowing for up to twelve 3.5-inch hard drives or a combination of SSDs and HDDs. This flexibility enables businesses to tailor their storage solutions based on performance and capacity needs. Additionally, the server includes integrated RAID options, which enhance data protection and availability.

On the other hand, the RD230 is a compact 1U rack server that prioritizes space efficiency without compromising on performance. Like its larger counterpart, the RD230 supports dual Intel Xeon processors, but its design focuses on providing a more streamlined solution for environments with limited rack space. With support for up to 128GB of RAM, the RD230 can efficiently handle various applications, from web hosting to application serving.

Both servers are equipped with advanced management tools, such as the Lenovo XClarity Controller, which simplifies system monitoring and maintenance. This allows IT administrators to deploy updates, monitor hardware health, and manage resources with ease, leading to minimized downtime and optimized performance.

Furthermore, Lenovo places a strong emphasis on energy efficiency, ensuring that both the RD240 and RD230 have features like power management and cooling technologies. These innovations reduce their carbon footprint while lowering operating expenses, making them attractive choices for environmentally-conscious businesses.

In summary, the Lenovo RD240 and RD230 servers offer a blend of performance, flexibility, and efficient management, catering to the diverse needs of modern enterprises. With their robust features and reliable characteristics, they stand as dependable solutions for businesses looking to enhance their IT infrastructure while supporting future scalability.
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