Important service information
This chapter presents following important service information:
v“Strategy for replacing FRUs”
–“Strategy for replacing a hard disk drive” on page 18
–“Important notice for replacing a system board” on page 18
–“How to use error message” on page 18
v“Strategy for replacing FRUs for CTO, CMV, and GAV” on page 19
–“Product definition” on page 19
–“FRU identification for CTO, CMV, and GAV products” on page 19
v“Important information about replacing RoHS compliant FRUs” on page 21
Important:
BIOS and device driver fixes are
System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/
Advise customers to contact the Customer Support Center at
Customers in Canada should call the Customer Support Center at
Strategy for replacing FRUs
Before replacing parts:
Make sure that all software fixes, drivers, and BIOS downloads are installed before replacing any FRUs listed in this manual.
After a system board is replaced, ensure that the latest BIOS is loaded to the system board before completing the service action.
To download software fixes, drivers, and BIOS, do as follows:
1.Go to http://www.lenovo.com/support
2.Enter the product number of the computer or press
3.Select Downloads and drivers.
4.Follow the directions on the screen and install the necessary software.
Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs:
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