Does not print | Lexmark 840 Series manual

Solution 4

1Press to turn the printer off.

2Disconnect the power cord from the wall outlet.

3Gently remove the power supply from the printer.

4Reconnect the power supply to the printer.

5Plug the power cord into the wall outlet.

6Press to turn the printer on.

Solution 5

1Close all open software applications.

2Disable any anti-virus programs.

3Double-click the My Computer icon.

In Windows XP, click Start to access the My Computer icon.

4Double-click the CD-ROM drive icon.

5If necessary, double-click setup.exe.

6Follow the instructions on the computer screen to install the software.

Solution 6

1Visit our Web site at www.lexmark.com to check for the latest software.

2In all countries or regions except the United States, select your country or region.

3Click the links for drivers or downloads.

4Select your printer family.

5Select your printer model.

6Select your operating system.

7Select the file you want to download, and then follow the directions on the computer screen.

Page does not print

Solution 1

If the light is not on, see “Power light is not lit” on page 29.

Solution 2

Remove and then load paper.

Solution 3

Check the ink levels, and install a new print cartridge if necessary.

Troubleshooting

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Lexmark 840 Series manual Does not print

Contents

Lexmark 840 Series Users Guide Safety information Contents Maintaining the printer Index Page Where to find Finding information about the printerDescription Description Where to find Help Limited Warranty Description Where to find US Where to find rest of world Setting up the printer Checking the box contents Learning about the printer Understanding the parts of the printerUse Use Learning about the software Using the printer softwareUsing the Solution Center Use this Using the I Want To menu Using Print PropertiesUsing the Save Settings menu Using the Options menu Tab Options Using Fast PicsUsing the Print Properties tabs Method Loading various paper types Loading paper and various paper typesLoading paper Load up to Make sure Load up to Make sure Load up to Printing cards PrintingPrinting a document Printing envelopes Printing transparencies Printing collated copiesPrinting multiple pages on one sheet Printing the last page first reverse page order Using Fast Pics to print borderless photos Using Print Properties to print borderless photosWorking with photos Maintaining the printer Changing the print cartridgesRemoving a used print cartridge Installing print cartridges Improving print quality Cleaning the print cartridge nozzlesAchieving better print quality Aligning the print cartridges Wiping the print cartridge nozzles and contacts Part number Average cartridge standard page yield is up to Preserving the print cartridgesOrdering supplies Paper Recycling Lexmark products Power light is not lit TroubleshootingSetup troubleshooting Software does not install Does not print Solution Print troubleshooting Poor text and graphic quality Poor quality at the edges Print speed is slow Paper jam in the printer Jams and misfeeds troubleshootingPrinter does not print or respond Paper jam in the paper support Printer does not feed paper, envelopes, or specialty media Banner paper jams Power light blinks slowly Blinking power light troubleshootingError messages troubleshooting Power light blinks rapidly Removing and reinstalling the software Black and Color cartridge replacement required Conventions European Community EC directives conformity Power consumption Product power consumption End-user license agreement Index Index Finding