Solution 3
To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow it
to dry:
•Documents with graphics or images
•Photo paper
•Heavyweight matte or glossy paper
•Transparencies
•Labels
•Envelopes
•Iron-on transfers
Note: Transparencies may take up to 15 minutes to dry.
Solution 4
Use a different brand of paper. Each paper brand accepts ink differently and prints with color variations. Use Lexmark
Premium Photo Paper if you are printing photos or other high-quality images.
Solution 5
Use only new, unwrinkled paper.
Solution 6
1Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the
software” on page 38.
2If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest
software.
aIn all countries or regions except the United States, select your country or region.
bClick the links for drivers and downloads.
cSelect your printer family.
dSelect your printer model.
eSelect your operating system.
fSelect the file you want to download, and follow the directions on the computer screen.
Poor quality at the edges of the page
Solution 1
Unless you are using the borderless feature, use these minimum print margin settings:
•Left and right margins:
–6.35 mm (0.25 in.) for letter size paper
–3.37 mm (0.133 in.) for all paper sizes except letter
•Top margin: 1.7 mm (0.067 in.)
•Bottom margin: 12.7 mm (0.5 in.)
Troubleshooting
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