Manuals / Lexmark / Computer Equipment / Printer

Lexmark C770 Solving mailbox problems, For more informations, see Clearing mailbox, finisher, or

Models: C772 C770

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Troubleshooting

Symptom

Cause

Solution

Job prints from the

The operator panel menu

Make sure the Paper Size and Paper Type specified in the

wrong tray or on the

settings do not match the

printer driver match the paper size and type in the tray and

wrong paper or specialty

media loaded in the tray.

what is set on the printers operator panel.

media.

 

 

 

 

 

Incorrect characters

You are using an

If you are using a parallel interface, make sure you are using

print.

incompatible parallel

an IEEE 1284-compliant parallel cable. We recommend

 

cable.

Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for

 

 

the standard parallel port.

 

 

 

 

The printer is in Hex

If Ready. Hex Trace appears on the display, you must exit

 

Trace mode.

Hex Trace mode before you can print your job. Turn the printer

 

 

off and back on to exit Hex Trace mode.

 

 

 

Tray linking does not

Tray linking is not

• Make sure both the size and type of media are the same in

work.

configured properly.

both trays.

 

 

• Make sure the paper guides in the trays are set for the

 

 

correct size media.

 

 

• Make sure the menu values for both size and type are set

 

 

correctly in the Paper Menu.

 

 

• For more informations, see Linking trays or see the

 

 

Menus and Messages Guide.

 

 

•

 

 

 

Large jobs do not collate.

Collate is not set to On.

Set Collation to On in the Finishing Menu or through the

 

 

printer driver.

 

 

Note: Setting Collation to Off in the driver overrides the

 

 

setting in the Finishing Menu.

 

 

For more informations, see the Menus and Messages Guide.

 

 

 

 

The job is too complex.

Reduce the complexity of the print job by eliminating the

 

 

number and size of fonts, the number and complexity of

 

 

images, and the number of pages in the job.

 

 

 

 

The printer does not

Add printer memory or an optional hard disk.

 

have enough memory.

 

 

 

 

Unexpected page breaks

The job has timed out.

Set Print Timeout to a higher value from the Setup Menu.

occur.

 

For more informations, see the Menus and Messages Guide.

 

 

 

 

 

Solving mailbox problems

Symptom

Cause

Solution

Paper jams before

The mailbox and the

Realign the mailbox and the printer.

reaching the mailbox.

printer are misaligned.

For more informations, see Clearing mailbox, finisher, or

 

 

 

 

output expander jams (Area M).

 

 

 

 

The mailbox is not

Check the electrical connection.

 

connected properly.

 

 

 

 

Solving mailbox problems

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Lexmark C770, C772 manual Solving mailbox problems, For more informations, see Clearing mailbox, finisher, or
Page 89 Page 91

C772, C770 specifications

The Lexmark C770 and C772 series of printers are robust color laser printers designed for medium to large workgroups that demand high-quality printing along with impressive speed and efficiency. These models stand out due to their impressive set of features and advanced technologies, catering to a range of business printing needs.

One of the hallmarks of the Lexmark C770 and C772 is their print quality. With a resolution of up to 1200 x 1200 dpi, these printers deliver sharp text and vibrant color graphics, making them ideal for producing professional-looking documents, presentations, and marketing materials. Additionally, the printers utilize Lexmark's unique Unison toner technology, which ensures consistent, high-quality printing throughout the life of the cartridge, reducing the need for frequent replacements and maximizing productivity.

Speed is another significant advantage of the C770 and C772 series. Both models are capable of printing at impressive speeds of up to 35 pages per minute for black and white prints and slightly lower for color documents. This rapid output allows businesses to meet tight deadlines without compromising on quality. Furthermore, the first-page-out time is notably fast, ensuring that users do not waste time waiting for their documents.

Connectivity options are extensive with the C770 and C772. These printers support USB, Ethernet, and optional wireless connections, enabling seamless integration into various network environments. This flexibility allows multiple users and devices to access the printer, facilitating collaboration and streamlining workflows.

Additionally, user-friendly features such as a large, intuitive LCD screen and an easy-to-navigate interface simplify printer management and operation. The printers also support advanced finishing options, including duplex printing, which saves paper and reduces costs, making them environmentally friendly choices for businesses.

Moreover, security features are incorporated to protect sensitive data, with options for secure printing and data encryption. This makes these printers suitable for environments where confidentiality is crucial.

In summary, the Lexmark C770 and C772 series are powerful color laser printers that combine exceptional print quality, impressive speed, versatile connectivity, and advanced features, making them a worthy investment for businesses looking to enhance their printing capabilities.