Clearing the entire paper path
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Clearing paper jams
Area T1
1If clearing Area B did not clear the jam, then carefully open tray 1. Remove any jams.
Note: Make sure the paper is pushed all the way down into the tray.
2Close tray 1.
Area E
1Pull the duplex tray E completely out. Look
inside and remove any paper caught in the
rollers. Also, look up inside, as some jams may
be above the rollers.
2Reinstall the duplex mechanism in the printer.
Area T<x>
1If you cannot clear all the 500-sheet drawer jams from Area C:
aCarefully open trays 2 through 4 (all 500-sheet trays) and remove jams.
Note: Make sure the paper is pushed all the way down into the tray.
bClose trays 2 through 4.
2If you cannot clear the 2000-sheet drawer jam
from Area C:
aOpen the 2000-sheet drawer.
bRemove any jams, and then close the
2000-sheet drawer.