April
Intuition S500 Series Users Guide
Machine types 4443 Models 301, 30E
Contents
Safety information
Using the printer control panel buttons and menus
Using the printer software
Printing
Networking
Copying
Scanning
Troubleshooting
Maintaining the printer
Index
Notices
Safetyinformation
SAVE THESE INSTRUCTIONS
About your printer
Thank you for choosing this printer
Minimizing your printers environmental impact
Conserving energy
Finding information about the printer
Conserving ink
Recycling
Publications
Additional setup and instructions for using the printer
What are you looking for?
Find it here
Users Guide
Understanding the parts of the printer
What are you looking for?
Find it here
Use the
Scanner lid Scanner glass USB port Power supply with port Duplex unit
Use the
Using genuine Lexmark ink cartridges
Orderin g and replacingsupplies
Ordering ink cartridges
Return Program Cartridge1
Replacing ink cartridges
Ordering paper and other supplies
Recycling Lexmark products
Part Number
Paper
Using the printer control panel
Using the printer control panel buttons andmenus
Color/Black
Cancel Arrow buttons Select Display
Setup
Cancel a print, copy, or scan job in progress
Select menu options Save settings
To change the temporary settings into new default settings
Changing temporary settings into new default settings
To disable the settings timeout feature
Changing the Power Saver timeout
Resetting to factory settings
Using the printer control panel menus
Saving paper and energy with Eco-Mode
Initial Setup Complete appears on the display
Using a button combination if you cannot read the current language
Initial Setup Complete appears on the display
Usingthe printersoftware
Using the Windows printer software
Software installed during printer installation
Minimum system requirements
Printer software
Lexmark Fax Solutions referred to as Fax Solutions
Lexmark Wireless Setup Utility referred to as Wireless Setup Utility
Lexmark Service Center referred to as Service Center
Using the Macintosh printer software
Printer software
Software resident in the Macintosh OS
Software installed during printer installation
Finding and installing optional software
For Windows users
For Macintosh users
3 Select Printer Home
Reinstalling the printer software
Checking for software updates
Enabling automatic software updates
Uninstalling the printer software
Installing the printer software
Using the World Wide Web
For Windows users
For Macintosh users
Loading paperandoriginaldocuments
Loading paper
Load up to
Paper and specialty media guidelines
Make sure that
Load up to
Loading paper and original documents
Make sure that
Saving paper default settings
Loading original documents on the scanner glass
2 Close the scanner lid Loading paper and original documents
b Click Properties, Preferences, Options, or Setup
Prin ting
Tips for printing
Printing basic documents
Collating printed copies
Printing pages in reverse order
2 Click Properties, Preferences, Options, or Setup
2 Click Properties, Preferences, Options, or Setup
Printing multiple pages on one sheet
2 Click Properties, Preferences, Options, or Setup
For Macintosh users
For Windows users
If the printer is using a Wireless connection selected models only
If the printer is using a USB connection
Printing documents from a memory card or flash drive Windows only
Printing specialty documents
Printing envelopes
Printing labels
b Click Properties, Preferences, Options, or Setup
Printing on custom-size paper
Tips on loading label sheets
2 Click Properties, Preferences, Options, or Setup
For Macintosh users
Using a memory card or flash drive with the printer
Working with photos
a Select Use custom page size
For Macintosh users
Printing photos using the printer control panel
Supported memory cards and file types
Memory Card
File Type
From here
Editing photos using the printer control panel
You can
Printing photos from a memory device using the printer software
For Windows users
For Macintosh users
If the printer is using a USB connection
Printing photos from a PictBridge-enabled digital camera
Printing photos from a memory device using the proof sheet
Printing photos from a digital camera using DPOF
Bluetooth Dongle Connected appears on the display
Printing from a Bluetooth-enabled device
Setting the Bluetooth security level
Bluetooth Dongle Connected appears on the display
Printing on both sides of the paper duplexing
Printing on both sides of the paper duplexing automatically
Bluetooth Dongle Connected appears on the display
2 Click Properties, Preferences, Options, or Setup
For Macintosh users
Printing on both sides of the paper duplexing manually
2 Click Properties, Preferences, Options, or Setup
For Windows users
For Macintosh users
Setting your printer as the default printer
Managing print jobs
2 Click Print & Fax
For Windows users
Changing the printing mode
Changing the printing mode for a single print job
For Windows users
For Macintosh users
Pausing print jobs
Resuming print jobs
For Windows users
For Macintosh users
For Windows users
Canceling print jobs
For Macintosh users
Tips for copying
Copying
Making copies
Copying a two-sided document
Copying photos
Enlarging or reducing images
Collating copies using the printer control panel
Adjusting copy quality
Making a copy lighter or darker
Repeating an image on one page
Copying multiple pages on one sheet
Making a duplex copy automatically
Making a duplex copy
Making a duplex copy manually
Canceling copy jobs
To cancel a copy job, press
8 Press
Scanning stops and the printer returns to the previous menu Copying
Tips for scanning
Scanning
Scanning to a local or network computer
Scanning to a flash drive or memory card
Using the printer control panel
Scanning photos into an editing application
Using the printer software
4 Select Printer Home
For Windows users
For Macintosh users
Scanning documents into an editing application
8 Click Preview/Edit
6 Click Document
For Windows users
Scanning directly to e-mail using the printer software
Scanning to a PDF
For Windows users
For Macintosh users
Scanning FAQ
Why am I being asked for a PIN?
What is an application list, and how do I update it?
How can I improve the quality of a scan?
Canceling scan jobs
Updating the application list
Installing the printer on a wireless network
Wireless network compatibility
Netwo rking
Supported network security options
Printing a network setup page
Information you will need to set up the printer on a wireless network
Installing the printer on a wireless network
Installing the printer on other computers
For Windows users
For Macintosh users
Interpreting the colors of the Wi-Fi indicator light
Special wireless installation instructions
Adding the printer to your wireless network
Before you begin
Changing wireless settings after installation
Select Other Wireless Network, and then click Continue
Assigning a static IP address
Click Unlisted Network
Advanced wireless setup
Creating an ad hoc wireless network
5 Click the Wireless setup utility link
2 Double-click Wireless Setup Assistant
7 Right-click the Wireless Network Connection icon 8 Click Properties
9 Click the Wireless Networks tab
In Windows XP
2 Click Control Panel 3 Click Network and Internet Connections
b Select View Available Wireless Networks
In Windows
In Mac OS X version
In Mac OS X version 10.4 and earlier
Adding a printer to an existing ad hoc wireless network
Configuring the printer wirelessly using WPS Wi-Fi Protected Setup
5 Click Wireless setup utility link
2 Double-click Wireless Setup Assistant
Switching between USB and wireless connections Windows only
Using the printer wirelessly
Using the printer locally USB
If the printer is currently set up locally using USB connection
If the printer is currently set up for wireless
Sharing a printer in a Windows environment
In Mac OS X version
In Mac OS X version 10.4 or earlier
c Click Properties
Sharing a printer in a Macintosh environment
2 From the menu bar, click Help System Preferences Help
Networking FAQ
What is Wi-Fi Protected Setup?
Where do I find my WEP key or WPA passphrase?
What is an SSID?
Where do I find my SSID?
What is a network?
How do I find out what type of security my network is using?
How are home networks configured?
Scenario 2 Wireless network with Internet access
Scenario 3 Wireless network with no Internet access
Why do I need an installation cable?
How do I attach the installation cable?
Infrastructure
How are infrastructure and ad hoc networks different?
Ad hoc
Finding the signal strength
How can I improve wireless signal strength?
MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER
REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER
REMOVE SOURCES OF INTERFERENCE
ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION
For Windows users
For Macintosh users with a wireless access point
For Macintosh users with an AirPort base station
In Mac OS X version
In Mac OS X version 10.4 and earlier
What is a MAC address?
How do I find the MAC address?
What is an IP address?
What is TCP/IP?
How do I locate IP addresses?
For Windows users
What is a key index?
How to locate a printer IP address
How are IP addresses assigned?
2 Click More Info
Using the printer control panel
Using the printer software
Maintainingtheprinter
Maintaining ink cartridges
Cleaning the printhead nozzles
Using the printer software
Using the printer control panel
For Windows users
Cleaning the exterior of the printer
Cleaning the scanner glass
Using the printer software
For Windows users
Troubleshooting
Using the Service Center to solve printer problems
If Troubleshooting does not solve your problem
Setup troubleshooting
CHANGE THE LANGUAGE USING THE PRINTER MENUS
Printhead errors
Incorrect language appears on the display
REMOVE AND REINSERT THE PRINTHEAD
3 Wipe the printhead contacts using a clean, lint-free cloth
Troubleshooting
1 Open the printer and lift the latch 2 Remove the printhead
Software did not install
RECONNECT THE PRINTER POWER SUPPLY
MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER
Print job does not print or is missing pages
REMOVE AND REINSTALL THE PRINTER SOFTWARE
REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE
Printer is printing blank pages
MAKE SURE THE USB PORT IS ENABLED IN WINDOWS
Cannot delete documents from the print queue
Cannot print through USB
RESTART THE COMPUTER AND TRY AGAIN
Jams and misfeeds troubleshooting
Paper jam in the printer
Paper jam in the paper support
Paper jam in the duplex unit
5 From your computer, resume the print job Troubleshooting
1 Push down the duplex latches and pull out the duplex unit
2 Firmly grasp the paper, and then gently pull it out
Note Be careful not to tear the paper while removing it
Print troubleshooting
ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER
CHECK MINIMUM PRINT SETTINGS
SELECT THE BORDERLESS PRINT FEATURE
MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED
ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES
Streaks or lines on printed image
Print speed is slow
Copy and scan troubleshooting
Computer slows down when printing
IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE
SET YOUR PRINTER AS THE DEFAULT PRINTER
ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE
USE A LOWER SCANNING RESOLUTION
Partial copies or scans of documents or photos
Scan was not successful
Memory card troubleshooting
Memory card troubleshooting checklist
Nothing happens when a memory card is inserted
Cannot scan to a computer over a network
Wireless troubleshooting
Photos do not transfer from a memory card across a wireless network
MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE
Cannot print documents from a memory card or flash drive
Wireless troubleshooting checklist
Resetting the wireless settings to factory defaults
Cannot print over wireless network
TURN THE WIRELESS ACCESS POINT OFF AND THEN BACK ON
DISCONNECT FROM VPN SESSION
MAKE SURE DEMO MODE IS TURNED OFF
MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER
CHECK THE WIRELESS SIGNAL QUALITY
CHECK YOUR ADVANCED SECURITY SETTINGS
For Macintosh users with a wireless access point
For Macintosh users with an AirPort base station
In Mac OS X version 10.4 and earlier
d Click Advanced TCP/IP or TCP/IP
MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL
The Continue button is unavailable
MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON
MAKE SURE THAT THE USB PORT ON THE COMPUTER IS WORKING
TRY RUNNING THE INSTALLER AGAIN
RECONNECT THE POWER SUPPLY
Cannot print and there is a firewall on the computer
Wi-Fi indicator light is not lit
CHECK POWER
ALLOW THE WIRELESS INSTALLATION TO COMPLETE
ENABLE THE PRINTER
If you are using WEP security
SELECT THE WIRELESS PORT
CHECK NETWORK NAME
CHECK SECURITY KEYS
Wi-Fi indicator light is blinking orange during installation
If you are using WPA security
MAKE SURE THE ACCESS POINT IS ON
MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE
PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING
If you are using WEP security
If you are using WPA security
For Windows users
b Double-click Network Utility
b Click More Info
For Macintosh users
10.168.1.101
MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER
3 Double-click Network Utility
For Windows users
Wireless print server not installed
CONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN
5 Click the Wireless setup utility link
2 Double-click Wireless Setup Assistant
How to locate a printer IP address
For Windows users
For Macintosh users
2 Click More Info
MAKE SURE THE WIRELESS PORT IS SELECTED
Resolving intermittent wireless communications issues
DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK
ELIMINATE NETWORK CONGESTION
ELIMINATE SOURCES OF INTERFERENCE
CHANGE THE CHANNEL THE WIRELESS ROUTER USES
CONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSID
ASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK
6 Click the Set Static IP Address link
CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTER
CHECK FOR WIRELESS ADAPTER UPDATES
CHANGE ALL NETWORK DEVICES TO THE SAME TYPE
PURCHASE A NEW ROUTER
Notices
Product information
Edition notice
2009 Lexmark International, Inc. All rights reserved
UNITED STATES GOVERNMENT RIGHTS
Trademarks
Licensing notices
Directory
Noise emission levels
Hinweis zum GS-Zeichen
1-meter average sound pressure, dBA
Temperature information
Battery notice
Waste from Electrical and Electronic Equipment WEEE directive
Product disposal
Power consumption
Product power consumption
Power Saver
Off mode
European Community EC directives conformity
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Regulatory notices for telecommunication terminal equipment
South Africa telecommunications notice
Notice to users of the Canadian telephone network
Notice to users of the New Zealand telephone network
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Using this product in Switzerland
Regulatory notices for wireless products
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Exposure to radio frequency radiation
Notice to users in Brazil
Industry Canada Canada
Industry Canada Canada
Taiwan NCC RF notice statement Notice to users in the European Union
Deutsch
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS
PRINTER LICENSE AGREEMENT
CARTRIDGE LICENSE AGREEMENT
LEXMARK SOFTWARE LICENSE AGREEMENT
a Use. You may Use one 1 copy of the Software Program. The term “Use” means storing, loading, installing, executing, or displaying the Software Program. If Lexmark has licensed the Software Program to you for concurrent use, you must limit the number of authorized users to the number specified in your agreement with Lexmark. You may not separate the components of the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or in part, in any manner that has the effect of overriding, modifying, eliminating, obscuring, altering or de-emphasizing the visual appearance of any trademark, trade name, trade dress or intellectual property notice that appears on any computer display screens normally generated by, or as a result of, the Software Program
Page
MICROSOFT CORPORATION NOTICES
ADOBE SYSTEMS INCORPORATED NOTICE
Index
Page
Power Saver timeout changing
print speed is slow 100 print troubleshooting
aligning 88 printhead access 10 printhead error 92 printhead nozzles
sharing the printer with a Macintosh computer
Page
Page
Wi-Fi indicator light is green printer does not print
WPA passphrase locating