Intuition S500 Series Users Guide
April
Machine types 4443 Models 301, 30E
Safety information
Contents
Using the printer control panel buttons and menus
Using the printer software
Networking
Printing
Copying
Scanning
Maintaining the printer
Troubleshooting
Index
Notices
SAVE THESE INSTRUCTIONS
Safetyinformation
Thank you for choosing this printer
About your printer
Minimizing your printers environmental impact
Conserving energy
Conserving ink
Finding information about the printer
Recycling
Publications
What are you looking for?
Additional setup and instructions for using the printer
Find it here
Users Guide
What are you looking for?
Understanding the parts of the printer
Find it here
Use the
Use the
Scanner lid Scanner glass USB port Power supply with port Duplex unit
Orderin g and replacingsupplies
Using genuine Lexmark ink cartridges
Ordering ink cartridges
Return Program Cartridge1
Replacing ink cartridges
Recycling Lexmark products
Ordering paper and other supplies
Part Number
Paper
Using the printer control panel buttons andmenus
Using the printer control panel
Color/Black
Setup
Cancel Arrow buttons Select Display
Cancel a print, copy, or scan job in progress
Select menu options Save settings
Changing temporary settings into new default settings
To change the temporary settings into new default settings
To disable the settings timeout feature
Resetting to factory settings
Changing the Power Saver timeout
Using the printer control panel menus
Saving paper and energy with Eco-Mode
Using a button combination if you cannot read the current language
Initial Setup Complete appears on the display
Initial Setup Complete appears on the display
Using the Windows printer software
Usingthe printersoftware
Software installed during printer installation
Minimum system requirements
Lexmark Fax Solutions referred to as Fax Solutions
Printer software
Lexmark Wireless Setup Utility referred to as Wireless Setup Utility
Lexmark Service Center referred to as Service Center
Printer software
Using the Macintosh printer software
Software resident in the Macintosh OS
Software installed during printer installation
For Windows users
Finding and installing optional software
For Macintosh users
3 Select Printer Home
Checking for software updates
Reinstalling the printer software
Enabling automatic software updates
Uninstalling the printer software
Using the World Wide Web
Installing the printer software
For Windows users
For Macintosh users
Loading paper
Loading paperandoriginaldocuments
Paper and specialty media guidelines
Load up to
Make sure that
Loading paper and original documents
Load up to
Make sure that
Saving paper default settings
2 Close the scanner lid Loading paper and original documents
Loading original documents on the scanner glass
Prin ting
b Click Properties, Preferences, Options, or Setup
Tips for printing
Printing basic documents
Printing pages in reverse order
Collating printed copies
2 Click Properties, Preferences, Options, or Setup
2 Click Properties, Preferences, Options, or Setup
2 Click Properties, Preferences, Options, or Setup
Printing multiple pages on one sheet
For Macintosh users
For Windows users
If the printer is using a USB connection
If the printer is using a Wireless connection selected models only
Printing documents from a memory card or flash drive Windows only
Printing envelopes
Printing specialty documents
Printing labels
b Click Properties, Preferences, Options, or Setup
Tips on loading label sheets
Printing on custom-size paper
2 Click Properties, Preferences, Options, or Setup
For Macintosh users
Working with photos
Using a memory card or flash drive with the printer
a Select Use custom page size
For Macintosh users
Supported memory cards and file types
Printing photos using the printer control panel
Memory Card
File Type
Editing photos using the printer control panel
From here
You can
For Windows users
Printing photos from a memory device using the printer software
For Macintosh users
If the printer is using a USB connection
Printing photos from a PictBridge-enabled digital camera
Printing photos from a memory device using the proof sheet
Printing photos from a digital camera using DPOF
Bluetooth Dongle Connected appears on the display
Setting the Bluetooth security level
Printing from a Bluetooth-enabled device
Bluetooth Dongle Connected appears on the display
Printing on both sides of the paper duplexing automatically
Printing on both sides of the paper duplexing
Bluetooth Dongle Connected appears on the display
2 Click Properties, Preferences, Options, or Setup
For Macintosh users
2 Click Properties, Preferences, Options, or Setup
Printing on both sides of the paper duplexing manually
For Windows users
For Macintosh users
Managing print jobs
Setting your printer as the default printer
2 Click Print & Fax
For Windows users
Changing the printing mode for a single print job
Changing the printing mode
For Windows users
For Macintosh users
Resuming print jobs
Pausing print jobs
For Windows users
For Macintosh users
Canceling print jobs
For Windows users
For Macintosh users
Copying
Tips for copying
Making copies
Copying photos
Copying a two-sided document
Enlarging or reducing images
Adjusting copy quality
Collating copies using the printer control panel
Making a copy lighter or darker
Copying multiple pages on one sheet
Repeating an image on one page
Making a duplex copy
Making a duplex copy automatically
Making a duplex copy manually
To cancel a copy job, press
Canceling copy jobs
8 Press
Scanning stops and the printer returns to the previous menu Copying
Scanning
Tips for scanning
Scanning to a local or network computer
Using the printer control panel
Scanning to a flash drive or memory card
Scanning photos into an editing application
4 Select Printer Home
Using the printer software
For Windows users
For Macintosh users
8 Click Preview/Edit
Scanning documents into an editing application
6 Click Document
For Windows users
Scanning to a PDF
Scanning directly to e-mail using the printer software
For Windows users
For Macintosh users
Why am I being asked for a PIN?
Scanning FAQ
What is an application list, and how do I update it?
How can I improve the quality of a scan?
Updating the application list
Canceling scan jobs
Wireless network compatibility
Installing the printer on a wireless network
Netwo rking
Supported network security options
Information you will need to set up the printer on a wireless network
Printing a network setup page
Installing the printer on other computers
Installing the printer on a wireless network
For Windows users
For Macintosh users
Special wireless installation instructions
Interpreting the colors of the Wi-Fi indicator light
Adding the printer to your wireless network
Before you begin
Select Other Wireless Network, and then click Continue
Changing wireless settings after installation
Assigning a static IP address
Click Unlisted Network
Creating an ad hoc wireless network
Advanced wireless setup
5 Click the Wireless setup utility link
2 Double-click Wireless Setup Assistant
9 Click the Wireless Networks tab
7 Right-click the Wireless Network Connection icon 8 Click Properties
In Windows XP
2 Click Control Panel 3 Click Network and Internet Connections
In Windows
b Select View Available Wireless Networks
In Mac OS X version
In Mac OS X version 10.4 and earlier
Configuring the printer wirelessly using WPS Wi-Fi Protected Setup
Adding a printer to an existing ad hoc wireless network
5 Click Wireless setup utility link
2 Double-click Wireless Setup Assistant
Using the printer wirelessly
Switching between USB and wireless connections Windows only
Using the printer locally USB
If the printer is currently set up locally using USB connection
Sharing a printer in a Windows environment
If the printer is currently set up for wireless
In Mac OS X version
In Mac OS X version 10.4 or earlier
Sharing a printer in a Macintosh environment
c Click Properties
2 From the menu bar, click Help System Preferences Help
What is Wi-Fi Protected Setup?
Networking FAQ
Where do I find my WEP key or WPA passphrase?
What is an SSID?
What is a network?
Where do I find my SSID?
How do I find out what type of security my network is using?
How are home networks configured?
Scenario 3 Wireless network with no Internet access
Scenario 2 Wireless network with Internet access
How do I attach the installation cable?
Why do I need an installation cable?
How are infrastructure and ad hoc networks different?
Infrastructure
Ad hoc
How can I improve wireless signal strength?
Finding the signal strength
MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER
REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER
ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION
REMOVE SOURCES OF INTERFERENCE
For Windows users
For Macintosh users with an AirPort base station
For Macintosh users with a wireless access point
In Mac OS X version
In Mac OS X version 10.4 and earlier
How do I find the MAC address?
What is a MAC address?
What is TCP/IP?
What is an IP address?
How do I locate IP addresses?
For Windows users
How to locate a printer IP address
What is a key index?
How are IP addresses assigned?
2 Click More Info
Using the printer software
Using the printer control panel
Maintainingtheprinter
Maintaining ink cartridges
Using the printer software
Cleaning the printhead nozzles
Using the printer control panel
For Windows users
Cleaning the scanner glass
Cleaning the exterior of the printer
Using the printer software
For Windows users
Using the Service Center to solve printer problems
Troubleshooting
If Troubleshooting does not solve your problem
Setup troubleshooting
Printhead errors
CHANGE THE LANGUAGE USING THE PRINTER MENUS
Incorrect language appears on the display
3 Wipe the printhead contacts using a clean, lint-free cloth
REMOVE AND REINSERT THE PRINTHEAD
Troubleshooting
1 Open the printer and lift the latch 2 Remove the printhead
RECONNECT THE PRINTER POWER SUPPLY
Software did not install
MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER
Print job does not print or is missing pages
REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
REMOVE AND REINSTALL THE PRINTER SOFTWARE
MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE
Printer is printing blank pages
Cannot delete documents from the print queue
MAKE SURE THE USB PORT IS ENABLED IN WINDOWS
Cannot print through USB
RESTART THE COMPUTER AND TRY AGAIN
Paper jam in the printer
Jams and misfeeds troubleshooting
Paper jam in the paper support
Paper jam in the duplex unit
1 Push down the duplex latches and pull out the duplex unit
5 From your computer, resume the print job Troubleshooting
2 Firmly grasp the paper, and then gently pull it out
Note Be careful not to tear the paper while removing it
ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER
Print troubleshooting
CHECK MINIMUM PRINT SETTINGS
SELECT THE BORDERLESS PRINT FEATURE
ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES
MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED
Streaks or lines on printed image
Print speed is slow
Computer slows down when printing
Copy and scan troubleshooting
IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE
SET YOUR PRINTER AS THE DEFAULT PRINTER
USE A LOWER SCANNING RESOLUTION
ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE
Partial copies or scans of documents or photos
Scan was not successful
Memory card troubleshooting checklist
Memory card troubleshooting
Nothing happens when a memory card is inserted
Cannot scan to a computer over a network
Photos do not transfer from a memory card across a wireless network
Wireless troubleshooting
MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE
Cannot print documents from a memory card or flash drive
Resetting the wireless settings to factory defaults
Wireless troubleshooting checklist
TURN THE WIRELESS ACCESS POINT OFF AND THEN BACK ON
Cannot print over wireless network
DISCONNECT FROM VPN SESSION
MAKE SURE DEMO MODE IS TURNED OFF
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER
MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES
CHECK THE WIRELESS SIGNAL QUALITY
CHECK YOUR ADVANCED SECURITY SETTINGS
For Macintosh users with an AirPort base station
For Macintosh users with a wireless access point
In Mac OS X version 10.4 and earlier
d Click Advanced TCP/IP or TCP/IP
The Continue button is unavailable
MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL
MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON
MAKE SURE THAT THE USB PORT ON THE COMPUTER IS WORKING
RECONNECT THE POWER SUPPLY
TRY RUNNING THE INSTALLER AGAIN
Cannot print and there is a firewall on the computer
CHECK POWER
Wi-Fi indicator light is not lit
ALLOW THE WIRELESS INSTALLATION TO COMPLETE
ENABLE THE PRINTER
SELECT THE WIRELESS PORT
If you are using WEP security
CHECK NETWORK NAME
CHECK SECURITY KEYS
If you are using WPA security
Wi-Fi indicator light is blinking orange during installation
MAKE SURE THE ACCESS POINT IS ON
MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE
If you are using WEP security
PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING
If you are using WPA security
For Windows users
b Click More Info
b Double-click Network Utility
For Macintosh users
MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER
10.168.1.101
3 Double-click Network Utility
For Windows users
CONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN
Wireless print server not installed
5 Click the Wireless setup utility link
2 Double-click Wireless Setup Assistant
For Windows users
How to locate a printer IP address
For Macintosh users
2 Click More Info
MAKE SURE THE WIRELESS PORT IS SELECTED
DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK
Resolving intermittent wireless communications issues
ELIMINATE NETWORK CONGESTION
ELIMINATE SOURCES OF INTERFERENCE
CONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSID
CHANGE THE CHANNEL THE WIRELESS ROUTER USES
ASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK
6 Click the Set Static IP Address link
CHECK FOR WIRELESS ADAPTER UPDATES
CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTER
CHANGE ALL NETWORK DEVICES TO THE SAME TYPE
PURCHASE A NEW ROUTER
Product information
Notices
Edition notice
2009 Lexmark International, Inc. All rights reserved
Trademarks
UNITED STATES GOVERNMENT RIGHTS
Licensing notices
Directory
Hinweis zum GS-Zeichen
Noise emission levels
1-meter average sound pressure, dBA
Battery notice
Temperature information
Waste from Electrical and Electronic Equipment WEEE directive
Product disposal
Product power consumption
Power consumption
Power Saver
Off mode
Industry Canada compliance statement
European Community EC directives conformity
Avis de conformité aux normes de l’industrie du Canada
Regulatory notices for telecommunication terminal equipment
Notice to users of the Canadian telephone network
South Africa telecommunications notice
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Notice to users of the New Zealand telephone network
Regulatory notices for wireless products
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Notice to users in Brazil
Exposure to radio frequency radiation
Industry Canada Canada
Industry Canada Canada
Taiwan NCC RF notice statement Notice to users in the European Union
Deutsch
PRINTER LICENSE AGREEMENT
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS
CARTRIDGE LICENSE AGREEMENT
LEXMARK SOFTWARE LICENSE AGREEMENT
a Use. You may Use one 1 copy of the Software Program. The term “Use” means storing, loading, installing, executing, or displaying the Software Program. If Lexmark has licensed the Software Program to you for concurrent use, you must limit the number of authorized users to the number specified in your agreement with Lexmark. You may not separate the components of the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or in part, in any manner that has the effect of overriding, modifying, eliminating, obscuring, altering or de-emphasizing the visual appearance of any trademark, trade name, trade dress or intellectual property notice that appears on any computer display screens normally generated by, or as a result of, the Software Program
Page
ADOBE SYSTEMS INCORPORATED NOTICE
MICROSOFT CORPORATION NOTICES
Index
Page
print speed is slow 100 print troubleshooting
Power Saver timeout changing
aligning 88 printhead access 10 printhead error 92 printhead nozzles
sharing the printer with a Macintosh computer
Page
Page
WPA passphrase locating
Wi-Fi indicator light is green printer does not print