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Lexmark X2300 Series manual Troubleshooting

Models: X2300 Series 2300 Series

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Troubleshooting

Should the All-In-One have a problem, this section helps you find the solution. From the following list, select the category that best describes the type of problem you are having. Turn to the page listed, and use the table to find solutions to specific symptoms.

•“Setup troubleshooting” on page 62

•“Jams and misfeeds troubleshooting” on page 65

•“Print troubleshooting” on page 66

•“Scan and copy troubleshooting” on page 69

•“Error messages troubleshooting” on page 71

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Lexmark X2300 Series manual Troubleshooting

Contents

User’s Guide 2300 Series All-In-One740 West New Circle Road Lexington, Kentucky Edition May Safety informationConventions 2005 Lexmark International, Inc. All rights reservedFinding more information ContentsUnpacking the All-In-One Understanding the All-In-OneScanning TroubleshootingCopying FaxingNotices Error messages troubleshootingIndex Page Resource Finding more informationDescription Programs Æ Lexmark 2300 Series Æ ReadmeOpening the box Unpacking the All-In-OneAll-In-One parts Understanding the All-In-OneUse this Scanner support Use thisCancel a print job Reset the All-In-One Using the control panelUse this button Make a color copyUnderstanding the All-In-One software Using the Lexmark Imaging StudioClick Start Æ Programs Æ Lexmark 2300 Series Æ Lexmark Imaging Studio Opens a small dialog where you can scan and Lexmark Imaging Studio task buttonsClick DetailsDetails ClickClick information, see “Sending a fax” on page 47 orClick Start Æ Programs Æ Lexmark 2300 Series Æ All-In-One Center Using the Lexmark All-In-One CenterFrom this section Scanning & Copying tabYou can Choose to Display Print Settings Saved Images tabClick Show More Printing Options for more Maintain/Troubleshoot link Using Lexmark Fast PicsHelp Link 8 Select a Size for each photo Using Lexmark Fast Pics to print photos9 Select a Paper size in printer 10 Select the Number of copies Using the Lexmark Photo Editor6 Click Open Now From Lexmark Photo Editor task menusYou can Using Print Properties The I Want To menu 1 Select Start Æ Settings Æ Printers or Printers and Faxes. or2 Right-click Lexmark 2300 Series, and select Printing Preferences Print Properties tabs Paper Setup tabQuality/Copies tab FromPrint Layout tab Using the Lexmark Solution CenterFrom this tab Lexmark Solution Center tabsYou can Loading paper into the paper support Loading paper and original documentsFollow these guidelines when loading specialty media Loading specialty mediaLoad Make sureMake sure LoadMake sure LoadMake sure LoadUp to 10 envelopes The print side is facing you The stamp location is in the upper left corner1 Open the top cover of the All-In-One Placing documents on the scanner glass3 Close the top cover Printing Changing print settingsPrinting a document Printing photos Printing borderless photos 11 Click Printer Settings5 Click Change the category of layouts listed above 14 Click Print Now Printing other projectsScanning an item ScanningCustomizing a scan job 5 Click Display Advanced Scan Settings to change advanced optionsNote For more information, click Help at the bottom of the screen Advanced Scan SettingsClick this tab Finishing the scan Previewing items before scanningE-mailing a saved image or document E-mailing a scanned image or document2 Click the Share Photos button 3 Select Scan and e-mail a photo 3 Select Find and e-mail a saved photo3 Click the Scan and Edit Text OCR button Editing scanned text using Optical Character Recognition OCR6 Click Send Now Making a copy Copying4 Click See More Copy Settings to Changing copy settingsCopying photos Advanced Copy SettingsCopying 4x6 photos Sending a fax Faxing3 Click Scan and send a fax Receiving a fax Overview Networking the All-In-One3 Select Network and Dial-up Connections Setting up a network printer with the peer-to-peer method5 Click Properties Setting up a network printer with the point-and-print method Replacing the print cartridge Maintaining the All-In-OneRemoving a used cartridge Print cartridge part number3 Press down on the cartridge lever to raise the cartridge lid Warning Do not touch the gold contact area on the cartridges Installing the print cartridge3 Insert the cartridge in the carrier 4 Snap the lid closed Aligning the print cartridge Improving print quality Cleaning the print cartridge nozzlesWiping the print cartridge nozzles and contacts Preserving the print cartridge Cleaning the scanner glassRecycling Lexmark products Ordering suppliesTroubleshooting Symptom Setup troubleshootingSolution Solution SymptomDisconnect the USB cable from any other device such as not on hold or paused. For more information, see “CheckingRemoving and reinstalling the software Symptom Jams and misfeeds troubleshootingSolution To prevent jams and misfeedsSymptom Print troubleshootingSolution Solution SymptomSetup 2 Click Paper SetupChecking the All-In-One status 1 Click Start Æ Settings Æ Printers and Faxes or Printers. orSymptom Scan and copy troubleshootingSolution button light is not on, see “The Power light isSolution SymptomSettings Click Display Advanced Scan SettingsError Message Error messages troubleshootingSolution If the blinking continues, replace the print cartridge with aElectronic emission notices NoticesIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaJapanese VCCI notice 1-meter average sound pressure, dBAKorean MIC statement Noise emission levelsPower Saver Power consumptionPrinter energy consumption ModeIndex