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Lexmark X2300 Series manual Scan and copy troubleshooting, Symptom, Solution

Models: X2300 Series 2300 Series

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Scan and copy troubleshooting

Scan and copy troubleshooting

Symptom	Solution
Scanner or copier does	If the		button light is not on, see “The Power light is
not respond	not lit” on page 62.

	Make sure the computer is on.

	1	Check the USB cable for any obvious damage.
	2	Firmly plug the rectangular end of the USB cable
		into the USB port of the computer. The USB port is
		marked with the USB symbol.
	3	Firmly plug the square end of the USB cable into
		the back of the All-In-One.

	Make sure the All-In-One is set as the default printer
	and is not on hold or paused. For more information,
	see “Checking the All-In-One status” on page 68.

	See “Scanning takes too long or freezes the
	computer” on page 70.

	If none of the previous options fix the problem,
	uninstall the All-In-One software and reinstall it. For
	more information, see “Removing and reinstalling the
	software” on page 64.

Scanner unit does not	1	Lift the scanner unit.
close	2	Remove any obstruction keeping the scanner unit

		open.
	3	While lifting the scanner unit, press the scanner
		support back until it slides into the slot, and close
		the scanner unit.

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Image 69

Lexmark 2300 Series Scan and copy troubleshooting, Symptom, Solution, button light is not on, see “The Power light is

Contents

2300 Series All-In-One User’s Guide740 West New Circle Road Lexington, Kentucky Edition May Safety informationConventions 2005 Lexmark International, Inc. All rights reservedFinding more information ContentsUnpacking the All-In-One Understanding the All-In-OneScanning TroubleshootingCopying FaxingError messages troubleshooting NoticesIndex Page Resource Finding more informationDescription Programs Æ Lexmark 2300 Series Æ ReadmeOpening the box Unpacking the All-In-OneUnderstanding the All-In-One All-In-One partsUse this Scanner support Use thisCancel a print job Reset the All-In-One Using the control panelUse this button Make a color copyUsing the Lexmark Imaging Studio Understanding the All-In-One softwareClick Start Æ Programs Æ Lexmark 2300 Series Æ Lexmark Imaging Studio Opens a small dialog where you can scan and Lexmark Imaging Studio task buttonsClick DetailsDetails ClickClick information, see “Sending a fax” on page 47 orClick Start Æ Programs Æ Lexmark 2300 Series Æ All-In-One Center Using the Lexmark All-In-One CenterScanning & Copying tab From this sectionYou can Saved Images tab Choose to Display Print SettingsClick Show More Printing Options for more Using Lexmark Fast Pics Maintain/Troubleshoot linkHelp Link 8 Select a Size for each photo Using Lexmark Fast Pics to print photosUsing the Lexmark Photo Editor 9 Select a Paper size in printer 10 Select the Number of copies6 Click Open Now Lexmark Photo Editor task menus FromYou can Using Print Properties 1 Select Start Æ Settings Æ Printers or Printers and Faxes. or The I Want To menu2 Right-click Lexmark 2300 Series, and select Printing Preferences Print Properties tabs Paper Setup tabQuality/Copies tab FromPrint Layout tab Using the Lexmark Solution CenterLexmark Solution Center tabs From this tabYou can Loading paper into the paper support Loading paper and original documentsFollow these guidelines when loading specialty media Loading specialty mediaLoad Make sureMake sure LoadMake sure LoadMake sure LoadUp to 10 envelopes The print side is facing you The stamp location is in the upper left cornerPlacing documents on the scanner glass 1 Open the top cover of the All-In-One3 Close the top cover Changing print settings PrintingPrinting a document Printing photos 11 Click Printer Settings Printing borderless photos5 Click Change the category of layouts listed above 14 Click Print Now Printing other projectsScanning an item ScanningCustomizing a scan job 5 Click Display Advanced Scan Settings to change advanced optionsAdvanced Scan Settings Note For more information, click Help at the bottom of the screenClick this tab Finishing the scan Previewing items before scanningE-mailing a saved image or document E-mailing a scanned image or document2 Click the Share Photos button 3 Select Scan and e-mail a photo 3 Select Find and e-mail a saved photoEditing scanned text using Optical Character Recognition OCR 3 Click the Scan and Edit Text OCR button6 Click Send Now Making a copy Copying4 Click See More Copy Settings to Changing copy settingsCopying photos Advanced Copy SettingsCopying 4x6 photos Faxing Sending a fax3 Click Scan and send a fax Receiving a fax Overview Networking the All-In-OneSetting up a network printer with the peer-to-peer method 3 Select Network and Dial-up Connections5 Click Properties Setting up a network printer with the point-and-print method Replacing the print cartridge Maintaining the All-In-OneRemoving a used cartridge Print cartridge part number3 Press down on the cartridge lever to raise the cartridge lid Installing the print cartridge Warning Do not touch the gold contact area on the cartridges3 Insert the cartridge in the carrier 4 Snap the lid closed Aligning the print cartridge Improving print quality Cleaning the print cartridge nozzlesWiping the print cartridge nozzles and contacts Preserving the print cartridge Cleaning the scanner glassRecycling Lexmark products Ordering suppliesTroubleshooting Setup troubleshooting SymptomSolution Solution SymptomDisconnect the USB cable from any other device such as not on hold or paused. For more information, see “CheckingRemoving and reinstalling the software Symptom Jams and misfeeds troubleshootingSolution To prevent jams and misfeedsPrint troubleshooting SymptomSolution Solution SymptomSetup 2 Click Paper SetupChecking the All-In-One status 1 Click Start Æ Settings Æ Printers and Faxes or Printers. orSymptom Scan and copy troubleshootingSolution button light is not on, see “The Power light isSolution SymptomSettings Click Display Advanced Scan SettingsError Message Error messages troubleshootingSolution If the blinking continues, replace the print cartridge with aElectronic emission notices NoticesIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaJapanese VCCI notice 1-meter average sound pressure, dBAKorean MIC statement Noise emission levelsPower Saver Power consumptionPrinter energy consumption ModeIndex