Troubleshooting
This section lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of problems you encounter are easy to correct yourself.
Troubleshooting
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Symptom | Possible causes | Possible Corrective measures |
No connection | Signal is weak or | Move to a window or open space. |
to the | you’re outside of the | |
network. | carrier network. | Check service provider coverage map. |
| When you want to |
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| change a security |
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Codes do not | code you have to | Contact your Service Provider. |
confirm the new code | ||
match. | by entering it again. |
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| The two codes that |
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| you have entered do |
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| not match. |
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Function | Not supported by | Contact your Service Provider. |
Service Provider or | ||
cannot be set. | registration required. |
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Calls not | Dialing error or | Check the number dialed and check |
the reception. Contact your service | ||
available. | service limitations. | provider. |