11. Troubleshooting Guide

11. Troubleshooting Guide

Problem

 

Reason

 

Solution

LCD is empty.

 

No power

Check the battery then, press

 

the POWER button.

 

 

 

 

NO CHANNEL” is displayed

No free channel

Wait until a free channel is

when pressing TALK button.

released.

 

 

Small Voice

 

Small voice level

While connected to a call,

 

z

Press UP button.

 

 

 

 

Small Ring

 

Small ring volume level

Adjust Ring volume level;

 

z

Refer to ‘HS Setting’.

UNREGISTERED” is displayed

Not subscribed

Subscribe the terminal.

z

Refer to ‘9.2

on the LCD.

 

 

 

 

 

Subscription’.

 

 

 

 

 

Low battery icon (

) is flashing

Low battery level

Recharge the battery.

on LCD with warning tone.

 

 

 

 

Power-off right after power-on

Almost fully discharged

Recharge the battery.

battery.

 

 

 

 

 

 

No Base Lock State

Wait until Base Locked or move

No tone is heard when pressing

to a place with good RSSI1.

 

 

Adjust Key tone level;

a digit.

 

Tone Volume is off.

 

In an idle state

 

 

 

 

 

 

 

Refer to ‘HS Setting

 

 

 

 

Radio environment is changed

Unexpected call disconnect or

Bad radio Environment.

unexpectedly even in the same

place. Move to another place

call failure

 

 

 

 

with good RSSI or wait until

 

 

 

 

 

 

 

 

RSSI is recovered.

 

 

Bad charging habit or

Charge and keep the battery

Different battery duration from

according to the suggested

kept the battery

ways.

the battery duration table

inadequate place.

 

Refer to ‘3.4 Charging the

 

 

 

 

 

 

 

handset’.

 

 

1.

There is

1.

Remove other systems.

 

 

 

interference of

 

 

 

other systems with

2. Be sure a base station is

 

 

 

subscription.

 

close to the terminal.

 

 

2.

A station is too far

3. Be sure PARK value and

Subscript can’t be done.

 

from the terminal.

 

AC code is correct.

3.

Wrong PARK value

4. Wait until available wireless

 

 

 

 

 

or (and) wrong AC

 

channel is free. If the

 

 

 

code.

 

subscription

 

 

4.

There is no

 

still fails, retry the power

 

 

 

available

 

reset.

 

 

 

wireless channel.

 

 

1RSSI : Radio Signal Strength Indication. Always a user can see RSSI icon while the terminal is operating.

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LG Electronics GDC-400 user manual Troubleshooting Guide, Problem Reason Solution