BEFORE CALLING FOR SERVICE
Before calling for service, review this list. It may save you both time and expense. This list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
Problem
Refrigerator compressor does not run.
Refrigerator runs too frequently or too long.
Refrigerator compressor cycles on and off.
Temperature in the freezer is too cold, but the refrigerator temperature is satisfactory.
Temperature in the refrigerator is too cold, but the freezer temperature is satisfactory.
Possible Causes
•Refrigerator control is off.
•Refrigerator is in defrost cycle.
•Plug at the wall outlet is disconnected.
•Power outage. Check house lights.
•Refrigerator is larger than the previous one you owned.
•The room or the outdoor weather is hot.
•Refrigerator was recently disconnected for a while.
•Large amounts of warm or hot food may have been stored recently.
•Doors are opened too frequently or for too long.
•Refrigerator or freezer door may be slightly open.
•Refrigerator control is set too cold.
•Refrigerator or freezer gasket is dirty, worn, cracked, or poorly fitted.
•The thermostat is keeping the refrigerator at a constant temperature.
•Freezer control is set too cold.
•Refrigerator control is set too cold.
Solutions
•Set the refrigerator control.
•This is normal for a fully automatic defrosting refrigerator. The defrost cycle occurs periodically.
•Make sure the plug is tightly pushed into the outlet.
•Call the local electric company.
•This is normal. Larger, more efficient units run longer.
•It is normal for the refrigerator to work longer under these conditions.
•It takes a few hours for the refrigerator to reach cooling temperatures.
•Warm food will cause the refrigerator to run longer until the desired temperature is reached.
•Warm air entering the refrigerator causes it to run more. Open the door less often.
•Make sure the refrigerator is level. Keep food and containers from blocking the door.
•Adjust the refrigerator control to a warmer setting until the refrigerator temperature is satisfactory.
•Clean or change the gasket. Leaks in the door seal will cause the refrigerator to run longer in order to maintain desired temperatures.
•This is normal. The refrigerator cycles on and off to keep the temperature constant.
•Adjust the freezer control to a warmer setting until the freezer temperature is satisfactory.
• Adjust the refrigerator control to a warmer setting.
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