Solving Problems | Dell YH242 guide

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Solving Problems

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Dell YH242 owner manual Solving Problems

Contents

Service Tag Diagnostic lightsW . d e l l . c o m s u p p o r t . d e l l . c o m CD or DVD eject button CD or DVD activity light October YH242 Contents Cleaning the Computer, Keyboard, and Monitor Program is designed for an earlier Windows operating system Using Microsoft Windows XP System Restore Resolving Software and Hardware Incompatibilities100 101 104 105106 107 137 Finding Information Warranty informationSupport.dell.com Use the Service Tag to When you useUpdates Appropriate for your configuration, providing critical How to work with programs and files How to personalize my desktopClick the topic that describes your problem How to reinstall my operating system Finding Information Setting Up and Using Your Computer Front View of the Computer Vents and any object near the vents Computer. Instead, perform an operating system shutdown Back View of the Computer Back Panel Connectors Green a good connection exists between a 10-Mbps networkComputer Ensure reliable operation Connecting Monitors Surround sound setup Connecting Two Monitors With VGA Connectors One DVI ConnectorTV-OUT connector VGA connector blue Connecting a Television TV Changing the Display Settings Setting Up a Printer Connecting a USB PrinterFor dual-monitor capable cards with two DVI connectors Printer Cable Connecting to the Internet Setting Up Your Internet Connection Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Network adapter connectorTransferring Information to a New Computer Computer Network cable Setting Up and Using Your Computer Setting Up and Using Your Computer Playing CDs and DVDs Playing a CD or DVD DVD player includes the following basic buttons Adjusting the Picture Adjusting the VolumeCopying CDs and DVDs How to Copy a CD or DVD Using Blank CDs and DVDs Helpful Tips Media Type Read Write Rewritable XD-Picture Card Memory Stick MS/MS Pro Using a Media Card Reader OptionalSmartMedia SMC MultiMediaCard MMC Power Management Standby ModeIeee 1394 Optional Overview Power Options Properties Hibernate ModePower Schemes Tab Cleaning Your Computer Cleaning the Computer, Keyboard, and MonitorAdvanced Tab Hibernate Tab Cleaning the Floppy Drive Cleaning the MouseCleaning CDs and DVDs Setting Up and Using Your Computer Hyper-Threading About Your RAID ConfigurationOptimizing Performance RAID Level 1 Configuration RAID Level 0 ConfigurationSegment Hard drive Configuring Your Computer for RAID Setting Your Computer to RAID-Enabled Mode Using the Intel RAID Option ROM Utility Creating a RAID Level 0 Configuration Creating a RAID Level 1 Configuration Deleting a RAID Volume Using the Intel Application Accelerator Creating a RAID Level 1 Configuration Migrating to a RAID Level 0 Configuration Migrating to a RAID Level 1 Configuration Rebuilding a Degraded RAID Level 1 Configuration Creating a Spare Hard Drive Dell DataSafe Optional Using Intel Viiv Quick Resume Technology QRTIntel Viiv Technology Optional Enabling the QRT Feature in System Setup Enabling the QRT Feature in the Operating system Optimizing Performance Battery Problems Troubleshooting TipsSolving Problems Drive Problems CD and DVD drive problems Hard drive problems Mail, Modem, and Internet ProblemsProblems writing to a CD/DVD-RW drive Solving Problems Error Messages Use these characters in filenames Media Card Reader Problems Keyboard Problems Lockups and Software Problems Computer does not start upComputer stops responding Program stops responding Program is designed for an earlier Windows operating system Other software problemsSolid blue screen appears Memory Problems Mouse Problems Network Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakers No sound from headphones Video and Monitor ProblemsScreen is blank Screen is difficult to read Solving Problems Light Pattern Problem Description Diagnostic LightsTroubleshooting Tools Light Pattern Problem Description Suggested Resolution Identified a faulty module orIf available, install properly working If the problem persists, contact Dell For memory module/connector Placement exist see Memory onInstalled. If the computer starts Memory on Dell Diagnostics Option Function Dell Diagnostics Main MenuTab Function What Is a Driver? DriversIdentifying Drivers Windows XP Using Windows XP Device Driver Rollback Reinstalling DriversManually Reinstalling Drivers Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreRestoring Your Operating System Creating a Restore Point Undoing the Last System RestoreEnabling System Restore Restoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Removing Dell PC Restore Troubleshooting Tools Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your Computer Removing the Computer Cover Before Working Inside Your Computer Cover release latch Computer cover Power supply System board Hard drive Card fan Inside View of Your ComputerCD or DVD drive Processor fan Processor Battery socket Battery Sata Connectors SATA0 Front panel I/O connector Main power connectorFlexBay USB connector Clear Cmos jumper System Board Components Connector MemoryMemory Overview PCI Express x16 card Installing Memory Addressing Memory With 4-GB Configurations Crossbar Removing and Installing Parts Cutouts Memory module Removing Memory Cards Installing a PCI CardPCI Cards Release tabs Filler bracket Release tab Fully seated card Not fully seated card Alignment bar Alignment guide Removing a PCI Card PCI Express Cards Card retention door Release tabs Installing a PCI Express CardFiller bracket Alignment guide Alignment bar Release tab PCI Express x16 card slot PCI Express x1 card PCI Express x1 card slot Fully seated card Not fully seated card Release tab Removing a PCI Express Card Release tab Removing and Installing Parts Drive Panels Removing the Drive Panel100 Sliding plate Sliding plate lever 101 Removing the Drive-Panel InsertDrive panel Drive-panel insert tab Replacing the Drive-Panel Insert 102Center drive-panel tab Drive panel Drive-panel insert Replacing the Drive Panel Drives103 Hard Drive General Installation Guidelines104 Power cable Removing a Hard Drive105 Tabs Installing a Hard Drive 106 Adding a Second Hard Drive 107 108 Removing a Floppy Drive Floppy Drive109 Power cable Floppy drive cable Sliding plate lever 110 111 Installing a Floppy DriveFloppy drive Removing a Media Card Reader Media Card Reader112 113 Present on all computers Removing and Installing PartsMedia Card Reader not 114 115 Installing a Media Card ReaderMedia Card Reader 116 CD/DVD DriveMedia Card Reader optional Removing a CD/DVD Drive CD/DVD drive cable Power cable117 118 Installing a CD/DVD DriveSliding plate 119 CD/DVD cable Power cableCD/DVD drive Replacing the Battery Battery120 Replacing the Computer Cover Battery Tab121 122 Specifications 123 Audio 124Expansion Bus 125 ConnectorsDrives 126 System Setup Entering System Setup127 Environmental System Setup Screens 128 System Setup Options 129 130 Video 131 Security Option Settings Boot Sequence132 Changing Boot Sequence for Future Boots Changing Boot Sequence for the Current Boot133 Clearing Forgotten Passwords 134 Clearing Cmos Settings Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only 135 FCC Notice U.S. Only Definition of Third-Party Software and PeripheralsFCC Class B 136 Contacting Dell 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 Called from within Singapore or Malaysia only 152Website support.ap.dell.com 153 154 155 Printers, and Projectors for Relationship 156 157 158 159 Glossary 160 161 162 163 164 NIC See network adapter 165 166 167 168 169 170 Index Index 171 172 Index Index 173 USB 174 Index