Dell YH242 owner manual Program is designed for an earlier Windows operating system

3 Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Troubleshooting Tips	49
Battery Problems	49
Drive Problems	50
CD and DVD drive problems	50
Hard drive problems	51
E-Mail, Modem, and Internet Problems	51
Error Messages	53
Media Card Reader Problems	54
Keyboard Problems	54
Lockups and Software Problems	55
The computer does not start up	55
The computer stops responding	55
A program stops responding	55
A program crashes repeatedly	55
A program is designed for an earlier Windows operating system	56
A solid blue screen appears	56
Other software problems	56
Memory Problems	57
Mouse Problems	57
Network Problems	58
Power Problems	59
Printer Problems	60
Scanner Problems	60
Sound and Speaker Problems	61
No sound from speakers	61
No sound from headphones	62
Video and Monitor Problems	62
The screen is blank	62
The screen is difficult to read	63

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