Dell YH242 owner manual Clearing Cmos Settings, Dell Technical Support Policy U.S. Only, 135

Clearing CMOS Settings

CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide.

1Follow the procedures in "Before You Begin" on page 77.

2Reset the current CMOS settings:

a Locate the 2-pin CMOS jumper (CLRCMOS) on the system board (see "System Board Components" on page 81).

NOTE: When you receive your computer, there is no jumper plug on the CMOS jumper.

bRemove the jumper plug from the password jumper (CLRPSWD) pins 1 and 2.

cPlace the jumper plug on the CMOS jumper (CLRCMOS) pins 1 and 2 and wait approximately five seconds.

dRemove the jumper plug and replace it on the password jumper (CLRPSWD) pins 1 and 2.

3Replace the computer cover (see "Replacing the Computer Cover" on page 121).

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.

4Connect your computer and devices to electrical outlets, and then turn them on.

Dell Technical Support Policy (U.S. Only)

Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician- assisted technical support, online technical support is available at support.dell.com. Additional technical support options may be available for purchase.

Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration2.

1

2

Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support ser- vice contract purchased with the computer.

All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell lim- ited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer’s service contract.

Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process (Microsoft® Office, Norton Antivirus, etc.).

Appendix

135