3Click the System Restore tab.
4Ensure that Turn off System Restore is unchecked.
Using Dell PC Restore by Symantec
NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and removes any applications or drivers installed after you received your computer. If possible, back up the data before using PC Restore. Use PC Restore only if System Restore did not resolve your operating system problem.
NOTE: Dell PC Restore by Symantec is not available in all countries or on all computers.
Use Dell PC Restore by Symantec only as the last method to restore your operating system.
PC Restore restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your
To use PC Restore:
1Turn on the computer.
During the boot process, a blue bar with www.dell.com appears at the top of the screen.
2Immediately, upon seeing the blue bar, press <Ctrl><F11>.
If you do not press <Ctrl><F11> in time, let the computer finish starting, then restart the computer again.
NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.
3On the next screen that appears, click Restore.
4On the next screen, click Confirm.
The restore process takes approximately
5When prompted, click Finish to reboot the computer.
NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.
6When prompted, click Yes.
The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on.
7Click Next.
The System Restore screen appears and the computer restarts.
8After the computer restarts, click OK.
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