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Dell YH242 owner manual Troubleshooting Tools

Models: YH242

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Troubleshooting Tools

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Dell YH242 owner manual Troubleshooting Tools

Contents

Service Tag Diagnostic lightsW . d e l l . c o m s u p p o r t . d e l l . c o m CD or DVD eject button CD or DVD activity lightOctober YH242 Contents Cleaning the Computer, Keyboard, and Monitor Program is designed for an earlier Windows operating system Using Microsoft Windows XP System Restore Resolving Software and Hardware Incompatibilities100 101104 105106 107137 Finding Information Warranty informationSupport.dell.com Use the Service Tag to When you useUpdates Appropriate for your configuration, providing criticalHow to work with programs and files How to personalize my desktopClick the topic that describes your problem How to reinstall my operating systemFinding Information Setting Up and Using Your Computer Front View of the ComputerVents and any object near the vents Computer. Instead, perform an operating system shutdownBack View of the Computer Back Panel Connectors Green a good connection exists between a 10-Mbps networkComputer Ensure reliable operationConnecting Monitors Surround sound setupConnecting Two Monitors With VGA Connectors One DVI ConnectorTV-OUT connector VGA connector blueConnecting a Television TV Changing the Display SettingsSetting Up a Printer Connecting a USB PrinterFor dual-monitor capable cards with two DVI connectors Printer CableConnecting to the Internet Setting Up Your Internet ConnectionSetting Up a Home and Office Network Connecting to a Network AdapterNetwork Setup Wizard Network adapter connectorTransferring Information to a New Computer Computer Network cableSetting Up and Using Your Computer Setting Up and Using Your Computer Playing CDs and DVDs Playing a CD or DVDDVD player includes the following basic buttons Adjusting the Picture Adjusting the VolumeCopying CDs and DVDs How to Copy a CD or DVD Using Blank CDs and DVDsHelpful Tips Media Type Read Write RewritableXD-Picture Card Memory Stick MS/MS Pro Using a Media Card Reader OptionalSmartMedia SMC MultiMediaCard MMC Power Management Standby ModeIeee 1394 Optional OverviewPower Options Properties Hibernate ModePower Schemes Tab Cleaning Your Computer Cleaning the Computer, Keyboard, and MonitorAdvanced Tab Hibernate TabCleaning the Floppy Drive Cleaning the MouseCleaning CDs and DVDs Setting Up and Using Your Computer Hyper-Threading About Your RAID ConfigurationOptimizing Performance RAID Level 1 Configuration RAID Level 0 ConfigurationSegment Hard drive Configuring Your Computer for RAID Setting Your Computer to RAID-Enabled ModeUsing the Intel RAID Option ROM Utility Creating a RAID Level 0 ConfigurationCreating a RAID Level 1 Configuration Deleting a RAID VolumeUsing the Intel Application Accelerator Creating a RAID Level 1 Configuration Migrating to a RAID Level 0 Configuration Migrating to a RAID Level 1 ConfigurationRebuilding a Degraded RAID Level 1 Configuration Creating a Spare Hard DriveDell DataSafe Optional Using Intel Viiv Quick Resume Technology QRTIntel Viiv Technology Optional Enabling the QRT Feature in System Setup Enabling the QRT Feature in the Operating systemOptimizing Performance Battery Problems Troubleshooting TipsSolving Problems Drive Problems CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsProblems writing to a CD/DVD-RW drive Solving Problems Error Messages Use these characters in filenamesMedia Card Reader Problems Keyboard ProblemsLockups and Software Problems Computer does not start upComputer stops responding Program stops respondingProgram is designed for an earlier Windows operating system Other software problemsSolid blue screen appears Memory Problems Mouse ProblemsNetwork Problems Power Problems Printer Problems Scanner ProblemsSound and Speaker Problems No sound from speakersNo sound from headphones Video and Monitor ProblemsScreen is blank Screen is difficult to read Solving Problems Light Pattern Problem Description Diagnostic LightsTroubleshooting Tools Light Pattern Problem Description Suggested Resolution Identified a faulty module orIf available, install properly working If the problem persists, contact DellFor memory module/connector Placement exist see Memory onInstalled. If the computer starts Memory onDell Diagnostics Option Function Dell Diagnostics Main MenuTab Function What Is a Driver? DriversIdentifying Drivers Windows XPUsing Windows XP Device Driver Rollback Reinstalling DriversManually Reinstalling Drivers Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreRestoring Your Operating System Creating a Restore Point Undoing the Last System RestoreEnabling System Restore Restoring the Computer to an Earlier Operating StateUsing Dell PC Restore by Symantec Removing Dell PC Restore Troubleshooting Tools Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your ComputerRemoving the Computer Cover Before Working Inside Your ComputerCover release latch Computer cover Power supply System board Hard drive Card fan Inside View of Your ComputerCD or DVD drive Processor fan ProcessorBattery socket Battery Sata Connectors SATA0 Front panel I/O connector Main power connectorFlexBay USB connector Clear Cmos jumper System Board ComponentsConnector MemoryMemory Overview PCI Express x16 cardInstalling Memory Addressing Memory With 4-GB ConfigurationsCrossbar Removing and Installing Parts Cutouts Memory moduleRemoving Memory Cards Installing a PCI CardPCI Cards Release tabs Filler bracket Release tab Fully seated card Not fully seated card Alignment bar Alignment guideRemoving a PCI Card PCI Express Cards Card retention door Release tabs Installing a PCI Express CardFiller bracket Alignment guide Alignment bar Release tab PCI Express x16 card slot PCI Express x1 card PCI Express x1 card slotFully seated card Not fully seated card Release tab Removing a PCI Express Card Release tab Removing and Installing Parts Drive Panels Removing the Drive Panel100 Sliding plate Sliding plate lever101 Removing the Drive-Panel InsertDrive panel Drive-panel insert tab Replacing the Drive-Panel Insert 102Center drive-panel tab Drive panel Drive-panel insertReplacing the Drive Panel Drives103 Hard Drive General Installation Guidelines104 Power cable Removing a Hard Drive105 TabsInstalling a Hard Drive 106Adding a Second Hard Drive 107108 Removing a Floppy Drive Floppy Drive109 Power cable Floppy drive cable Sliding plate lever 110111 Installing a Floppy DriveFloppy drive Removing a Media Card Reader Media Card Reader112 113 Present on all computers Removing and Installing PartsMedia Card Reader not 114 115 Installing a Media Card ReaderMedia Card Reader 116 CD/DVD DriveMedia Card Reader optional Removing a CD/DVD Drive CD/DVD drive cable Power cable117 118 Installing a CD/DVD DriveSliding plate 119 CD/DVD cable Power cableCD/DVD drive Replacing the Battery Battery120 Replacing the Computer Cover Battery Tab121 122 Specifications 123Audio 124Expansion Bus 125 ConnectorsDrives 126 System Setup Entering System Setup127 EnvironmentalSystem Setup Screens 128System Setup Options 129130 Video131 SecurityOption Settings Boot Sequence132 Changing Boot Sequence for Future Boots Changing Boot Sequence for the Current Boot133 Clearing Forgotten Passwords 134Clearing Cmos Settings Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only 135FCC Notice U.S. Only Definition of Third-Party Software and PeripheralsFCC Class B 136Contacting Dell 137138 139 140 141 142 143 144 145 146 147 148 149 150 151 Called from within Singapore or Malaysia only 152Website support.ap.dell.com 153 154 155 Printers, and Projectors for Relationship 156157 158 159 Glossary160 161 162 163 164 NIC See network adapter165 166 167 168 169 170 Index Index 171172 Index Index 173 USB 174 Index